The staff was welcoming and friendly. They were always willing to answer any questions I had. I wish they explained the benefits included with the destination fee a bit more thoroughly. The suite I stayed in was spacious and clean, but I would recommend a floor above 10 if you want a view.
Justin
Justin (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Perfect location. Great bar in the lobby . Very clean.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
It was comfortable, convenient, and great customer service.
Angie
Angie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Awesome facility to stay at
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Frederick
Frederick (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Timothy
Timothy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Bjørn Ove
Bjørn Ove (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Marius
Marius (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Friendly and helpful staff! Great location for walking to quarter.
Kris
Kris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Wonderful experience
Our check was great, Annelle was fantastic! All the staff was friendly. The rooms were immaculate. The valet service was easy too.
Trevor
Trevor (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Kerrill
Kerrill (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Sonya
Sonya (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Great location!! The hotel was clean and bed comfortable. The bar had delicious crab cakes and fried green tomatoes.
The last night the lock was broken on the room and I had to wait for engineering. Cesar (head on engineering) and Sherron (manager) both reached out to me to apologize. I was thankful they acknowledged the issue and made it right. Would definitely come back next time I'm in New Orleans!!
Lauren
Lauren (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
Jerman
Jerman (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Comfy, great location
Location was great, towels at the pool were fluffy, and they welcome cookies were phenomenal.
We got the corner suite on discount and it was huge! Great value, comfy bed, and 2 bathrooms in the suite.
The $25 resort fee comes back as a f&b credit and the bar drinks were not insanely expensive. Burger for lunch from the bar was really tasty.
Amy
Amy (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Great location
Great location to stay; however the hot water both on the faucet and shower was not hot.
Dionna
Dionna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Leonard
Leonard (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Ashley
Ashley (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月1日
Staff was excellent but the hotel itself was not a 4 star hotel. Bathroom was extremely small and ran out of hot water. We walked down the street to the Renaissance hotel and it was much better.
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Great hotel, great perks
We had a great experience at this hotel. They had lots of activities and accommodations included like food & drink discounts. They were all decked out for Taylor Swift weekend and it was really fun. The staff was extremely friendly and helpful.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Muy bueno, cerca de lo tradicional de New Orleans
El estacionamiento lo cobran adicional, es lo malo, por un dia casi a la mitad del costo por un dia de habitación
ELIAS
ELIAS (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Check in
Was not happy with check in being @4 and room not being ready till 6pm