Room was NOT ready at 4. Shortly before 6 is when I was able to finally get my room keys. Get ready to wait 10 minutes to just use the elevator if its busy.
Ashton
Ashton (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月27日
Horrible experience
I wanted to cancel my reservation as soon as I entered the lobby. Not sure why this hotel has good reviews. The small lobby was super crowded, dirty, with kids running without shoes and the staff wasn't nice. Not well maintained, and it felt sketchy. The room was dirty (full of dust) and not well maintained. Lousy A/C. Poor breakfast. Pool was filthy. We won't stay here again, worst experience! Many better options in Chicago.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Best Place w/the BEST staff!
Best place we stayed at and will definitely recommend to others - we were close enough to everything to walk and explore. The staff were amazing especially Valet and Shyvonne at the desk. If we ever come back, we know where we’ll be staying again! Thank you guys for the great hospitality. We are happy to be going home but sad to leave the amazing staff we met.
Inez
Inez (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Deanna
Deanna (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Andrea
Andrea (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月24日
Dont make this mistake.
Only 1 elevator worked so going anywhere was awful. You even had to go to a different floor for ice. And your not allowed to use the stairs. Hallways wete dirty. Pool cold. Furniture stained. Breakfast was lackluster
Adam
Adam (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月24日
Great maintenance worker saves the trip!
It would have been nice to know that the hotel actually had two hotels in the same building. No one told us we would have to use a certain elevator so of course we got all our luggage into an elevator after a super long wait only to find out it couldnt go to our floor and our elevators were on the other side of the building. Overall super frustrating to get checked in and get to the room. The room was clean and comfortable. The free hot breakfast was not great, limited option for those that dont eat pork and overly crowded. Also the elevators were not working for most of the trip. If it wasnt for the amazing maintenance worker that would come check and see if anyone needed a ride on his elevator, it would have been impossible. He was the best part of the trip!! He needs a raise. The hotel was in a good location however as it was just a short walk to the Roosevelt station to ride the CTA.
Rebecca
Rebecca (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Highly recommend! Very nice, friendly and clean!
Loved it! We were in town for 2 days for the Lions game. I used the Park Whiz app to get a parking space super close. Check-in was quick and easy. It was a short / easy walk to Solider Field as well.
The room was very nice with a great view. We had a small kitchen and everything worked perfectly. I slept on the pull out couch and it was quite comfortable.
We ate dinner at the restaurant downstairs. It was really good and affordable!
The pool / hot tub was very clean and nice as well.
Highly recommend!
Dante
Dante (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Juan
Juan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Nice Accomodations
Very nice and comfortable accommodations, clean and spacious. Very friendly and helpful staff. Great shower with nice water pressure. Kitchenette was nice, too.
Kevin
Kevin (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Zavier
Zavier (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Average, pool not warm
The room was nice but we didn’t get body lotion and the toilet smelled bad. Also the pool didn’t have warm water like advertised and the jacuzzi wasn’t working . Everything else was good.
Gus
Gus (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Everything was great other than there are only 2 elevators and only one was operational.
JOSEPH
JOSEPH (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Outside of only one elevator working on the Homewood Suites side, I had a good stay
Warren
Warren (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Esther
Esther (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Chicago Christmas reunion
The stay was great! I didn't get to the gym or pool this time since there was a lot of Christmas stuff to do with family in Chicago during our stay. One of the elevators was broken but we managed to avoid the crowds by eating breakfast earlier. The poster about busy hours in the elevator was very helpful.
Toni
Toni (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Excelente
Gostei muito, alguns dias faltou a limpeza do quarto, mas no geral foi Excelente para mim e minha família, com certeza voltaria a me hospedar.
Geisa
Geisa (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Great
Amazing experience. the hotel is very clean and safe. We felt very welcome. Their breakfast was good and surprised us with the variety..
MARCEL
MARCEL (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Jessica
Jessica (6 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
One elevator
One elevator was working and one was not. It took 20 minutes to get anywhere in the morning or at check in time.The first day we had no hot water pressure. The front desk people were great, nice, helpful and friendly.