The hotel is very nice very very poor food service. We prepaid for three days. Had to leave a day early for Christmas and refused to give us a credit.
Steve
Steve (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Amanda
Amanda (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Mary Margaret
Mary Margaret (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Woo Jun
Woo Jun (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Joe
Joe (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Veronica
Veronica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Joshua
Joshua (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月12日
Worst hyatt in memory
$34 for parking on a non-event night? My mother got lost at night on the street among homeless people trying to find you from your parking structure. The roll in shower was either clogged or couldn’t find a drain for the water to exit. Worst stay at a Hyatt ever.
Emiliano
Emiliano (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Lydia
Lydia (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Nancy
Nancy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Destiny at the front desk made check out better than check in as she was very personable and recognized it was my birthday.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月10日
Hyatt Regency Phoenix to be Avoided
Stay was not satisfactory & it is doubtful we ever stay again in a Hyatt property. Upon check in late afternoon we were partially informed there would be no water in the hotel from 11pm to 5am. No explanation was given, no courtesy bottled water was made available & no reduction in room rate or offer to move us to a close by alternate Hyatt property. There truly was no water, no working toilets etc during this entire time. We were concerned about fire danger as well. The breakfast offer at $25 p/head was very poor, totally disorganized with no real buffet that was convenient or offered any servers. You just picked some packaged items off some shelves & tried to find paper plates, utensils that were scattered about a large open area. We won’t be staying at any other Hyatt properties after this disaster of a stay. Clearly paying guests don’t warrant consideration at Hyatt!
Victoria
Victoria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Está perfecto
Cesar
Cesar (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Diana
Diana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Sharon
Sharon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Excellent
Teresita
Teresita (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Joan
Joan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Great location, a bit of construction so made walking trips a little longer. Rooms seemed a little out dated, but bar lobby, and patio were nice.