Most notable negatives were the cleanliness of the shower, stained lampshade, and the terrible service at the onsite restaurant, where I waited for 40 minutes to collect a to-go order of 2 side items. Apart from that, the hotel was reasonably clean and comfortable. All other staff members I encountered were both friendly and helpful.
Zaire
Zaire (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月7日
Upon arrival, the woman at the front desk and manager were rude and unprofessional. Arrived 1/2 hour early hoping for a room, none were available. No rooms were available at the 3 pm check in time either. Upon finally getting our room, the bathroom and shower areas looked like they had not been cleaned properly for quite some time as there was mold in and outside the shower, the balcony area was disgusting and there was no mattress pad on the bed. The entire facility was unkept; lobby chairs are stained; elevator indicator lights don't work and are filthy, the property needs an over hall. First and last time staying in this Hilton. Hilton should be embarrassed to have their name on this hotel.
Anthony
Anthony (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Stamariyon
Stamariyon (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
Easy on off highway and getting into Columbia
Mark
Mark (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月20日
Unfriendly staff with bad attitudes. Dated hotel and very noisy. Would not stay again.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月17日
Barbie
Barbie (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月15日
Everything was fine until we went to shower this morning and there was no hot water in our room.
Mike
Mike (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月13日
Very rough areas around the hotel property didn’t feel safe to walk outside the hotel proper
Kris
Kris (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月9日
Not a good place
Candace
Candace (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Loved it here. Would go back!
Monica
Monica (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月7日
Safe and clean. Had issue with tv but they replaced it immediately
Beverly
Beverly (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
The hospitality of the entire staff was amazing! They let me check in early, and made accommodations to my stay with ease and with the most pleasant of attitudes. My son was graduating from basic training, and that’s there reason for my stay…and they were very courteous to him and congratulated him with kindness.
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月6日
There were dirty dishes in the hallway. I’m from the condition of the dishes. They had been there a while. There was mowed in the bathroom. And the furniture was very worn.
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Wonderful personnel, property, amenities and service.
John
John (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月24日
A wonderful building, it was clean and decorated awesomely. But the bed was very uncomfortable .
Lorraine
Lorraine (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Place was clean and great atmosphere.
Kallery
Kallery (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月16日
No Air Conditioning!!!
We booked a room at the DoubleTree in Columbia, SC for one night. When we opened the door to our room we thought the heat was on. The thermostat showed 81 degrees. I turned it down and waited an hour nothing changed. I went to the lobby and explained the problem and they sent the maintenance man to check the air conditioner. He worked on the unit and thought he had it fixed. We waited almost an hour and still no change. I went back to the lobby and told them that there was no change, just hot air coming from the unit. They told me to set the thermostat down to 60, which I did but it didn’t change a thing. The room was so hot that we couldn’t sleep!! It was the worst experience of our vacation!!!