El wc ni tenía agua y el wifi se fue toda el día queríamos ver una peli y no pudimls
Tania Libertad
Tania Libertad (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 12 日
Does not allow eating in room but kitchen space was not clean/unusable, out of the way and inconvenient (almost dangerous stair access) to get to from room especially in the rain. No filtered water available. Shower pressure needed to be turned up; it was basically a heavy drip. Our room was #4 outside of main entrance and reception area, so we heard everyone coming and going all hours of the day and night.
Joy
Joy (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 6 日
Miguel
Miguel (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 23 日
After a delayed flight. I make it to Casa Cielo in the evening to find out that the property wants me to pay the hotel stay in cash even though I had paid it in full to Expedia. I explained that it has already been paid in full and didn’t have cash on me. The property even offered to drive me to an atm. So inconvenient I had to book a hotel last minute.
Tulay
Tulay (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 4 日
It was $50/night and we got what we paid for. Dingy/cracked walls where there had been leaks, rusty shower head, had to call someone to check us in, which felt a bit sketchy. This is more a hostel than a hotel.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 3 月 27 日
Muy bonito y seguro el lugar
Omar Manuel
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 1 日
Milan
Milan (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023 年 11 月 28 日
I made a reservation a month ahead of my arrival at Casa Cielo through Expedia. When I arrived, there was no one to help at the front desk. I contacted the number provided with the property and no one answered my phone call. I then sent them a message through Whatsapp to the same number provided on Expedia. The person on the other end of the message answered and stated they no longer work through Expedia. They just told me to contact Expedia to get a refund. The administration was not helpful during the situation. This happened on 11/27/23. If you are going to book with Casa Cielo I recommend calling and confirming ahead of time or avoid them through Expedia.
Joaquin
Joaquin (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023 年 7 月 24 日
Sandra
Sandra (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023 年 3 月 12 日
Realice la reserva y cuando llegue no tenían la información y tampoco había habitaciones disponibles, muy mal servicio
juan
juan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 3 月 9 日
I was there march 1st to 8th. It is literally the first rental that looks exactly like the pictures. Street view is outdated, the property outside has been updated and looks great. Only problem was ,no refrigerator in the room.
Michael
Michael (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023 年 2 月 4 日
Danilo
Danilo (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 1 月 23 日
En el cuarto 8 nunca nos llegó el internet, ni en nuestros dispositivos ni en la propia tele del cuarto, al momento de reportarlo solo nos dijeron que reiniciáramos los dispositivos pero nunca revisaron el wifi ni nos ayudaron a solucionarlo. Solo nos dejaron una botella de shampoo usada y un papel de baño ya empezado.
Gerardo
Gerardo (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2022 年 12 月 24 日
N respetaron la reservación de las dos habitaciones
Gildardo García
Gildardo García (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022 年 9 月 19 日
Un lugar muy tranquilo
Krista
Krista (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2021 年 12 月 29 日
Abhinava
Abhinava (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021 年 10 月 2 日
Good place to stay in a central area of Cancun
The communication with the staff was easy and they helped with Tipps and offers to anything you like to do in Cancun and around, very recommendable!!
Emanuel
Emanuel (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 10 月 7 日
Azucena
Azucena (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2020 年 1 月 31 日
Me confirman una habitación y estaban sobre vendidas , me mandaron a una habitación horrible ! Nada que ver ! Parecía un motel barato. Me mandaron al hotel Olimpo y ahí estaban mandando a más de su gente que venía llegando ! Pésimo !
Cliente
Cliente (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2019 年 10 月 10 日
Pesimo
Lugar con cucarachas en la habitación, sin televisión, una de las camas sin colcha ni almohadas, difícil localizarla ya que no cuenta con anuncio exterior.
NICOLAS
NICOLAS (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 10 月 7 日
Comfortable
I've been here a couple of times and it has been a good experience and I will recommend this hotel to my friends and family.
Valentina
Valentina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 9 月 12 日
Excelente servicio muy agradable
Miguel
Miguel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 7 月 22 日
Muy buen hospedaje
El lugar muy tranquilo, la habitación muy cómoda, la ubicación excelente
José
José (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 7 月 10 日
Great owner, nice rooms, we had 3 rooms, close to everything!
真實旅客
4 晚友伴旅程
Expedia 真實旅客評價
4/10 一般
2019 年 5 月 19 日
Since I traveled by myself I switched to another place.