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Royal Service at Paradisus Punta Cana - Adults Only

5.0 star property
Beachfront resort in Bávaro with spa, winery

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Service at Paradisus Punta Cana - Adults Only

Private beach, white sand, free beach cabanas, sun-loungers
Resort view
10 restaurants, breakfast, lunch, dinner served; Italian cuisine
Beach bar
Poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Casino
  • Bar
  • Free breakfast
  • Gym
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Winery
  • Casino
  • 10 restaurants and 2 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free shopping centre shuttle
  • 5 outdoor tennis courts
  • 24-hour health club
  • Sauna

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

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About the area

Map
Playa de Bavaro, Punta Cana, 23000

What's nearby

  • Cortecito Beach - 6 min walk - 0.5 km
  • Casino Avalon Princess - 14 min walk - 1.2 km
  • Iberostar Golf Course - 13 min drive - 8.9 km
  • Los Corales Beach - 15 min drive - 5.1 km
  • Arena Gorda Beach - 19 min drive - 8.3 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive
  • Free shopping centre shuttle

Restaurants

  • ‪24/7 Pub - ‬17 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪El gaucho - ‬7 min drive
  • ‪Focaccia Ristorante - ‬4 min drive
  • ‪La Hispanola Restaurant - ‬5 min drive

About this property

Royal Service at Paradisus Punta Cana - Adults Only

Putting you within a 10-minute drive of Cocotal Golf and Country Club, Royal Service at Paradisus Punta Cana - Adults Only offers a private beach where you can enjoy free cabanas, beach umbrellas and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. La Palapa, one of 10 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 poolside bars, a winery and a casino.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 132 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For more details, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Ecotours
  • Golf lessons
  • Hiking/biking trails
  • Horse riding/hire
  • Kayaking
  • Scuba diving
  • Waterskiing
  • Windsurfing
  • Ziplining
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Bingo

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (25833 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Free beach cabanas
  • Free bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • Adjacent to a golf course
  • Golf driving range on-site
  • 2 outdoor pools
  • Casino
  • Full-service spa
  • 5 casino gaming tables
  • 26 casino slot machines
  • Hot tub
  • Casino VIP room
  • 5 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on-site
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Palapa – This beachfront restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Naos – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Gabi Beach – This beach buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fuego – This restaurant specialises in Latin American cuisine and only serves dinner. Reservations are required. Open daily.
The Grill – This steakhouse specialises in Argentinean cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Service at Paradisus Punta Cana Adults Only
Royal Service at Paradisus Punta Cana - Adults Only Resort
Royal Service at Paradisus Punta Cana - Adults Only Punta Cana
Royal Service at Paradisus Punta Cana Adults Only All Inclusive

Frequently asked questions

Is there a pool at Royal Service at Paradisus Punta Cana - Adults Only?
Yes, there are 2 outdoor pools. Guests have pool access from 7 AM to 7 PM.
Are pets allowed at Royal Service at Paradisus Punta Cana - Adults Only?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Royal Service at Paradisus Punta Cana - Adults Only?
Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Royal Service at Paradisus Punta Cana - Adults Only?
Yes, the 258 square-foot casino features 26 slot machines and 5 gaming tables. Bingo is offered.
What is there to do at Royal Service at Paradisus Punta Cana - Adults Only and nearby?
Have fun with on-site activities such as horse riding, kayaking and waterskiing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Royal Service at Paradisus Punta Cana - Adults Only also has 2 poolside bars, 6 bars and a casino, as well as a private beach, a winery and a 24-hour health club.
Are there restaurants at or near Royal Service at Paradisus Punta Cana - Adults Only?
Yes, there are 10 on-site restaurants, featuring beachfront dining, Italian cuisine and garden views.
Does Royal Service at Paradisus Punta Cana - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Royal Service at Paradisus Punta Cana - Adults Only like?
Royal Service at Paradisus Punta Cana - Adults Only is a short 6-minute walk from Cortecito Beach and 14 minutes' walk from Casino Avalon Princess.

Royal Service at Paradisus Punta Cana - Adults Only Reviews

Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Very good

Incredibly beautiful resort, such kind staff. Occasional issues with odd things, like it was weirdly difficult to request an extra blanket to the room and instead we just got a bunch of extra sheets. Or the menu descriptions of food didn't quite match what came to the table. But overall didn't diminish the value of the trip.
Toni, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful destination. The grounds are meticulous. Staff very friendly and helpful. Suggest to upgrade to Royal Service...worth every penny! Our butler, Yolando was awesome and willing to help with whatever we needed. An absolute perfect vacation destination.
JL, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

They have excellent service, the staff is the best. Always doing everything to please the guests. Great beach, food and drinks.
2-night romance trip
Verified Expedia guest review

2/10 Poor

Compared to my previous 4 stays at a Melia hotels this was by far the worst and most disappointing. This resort in no way compared to the Paradisius and ME hotels in Mexico which were amazing. Staff was inattentive, food was horrible, most restaurants closed, the buffet was pathetic, no waiter service on beach and no food options on beach or at pool. Room was oceanfront but showed obvious signs of age and needed updating. If not for the gorgeous beach and perfect weather this would have been a complete wash. My first time to DR and my last time to a Melia hotel.
Adam, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great gardens, incredible beach, good food. Stuff should be more involved in work.
8-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

4/10 Fair

Half the resort was shut down. All restaurants except Japanese restaurant were moved to our 1/2. Other main pool and kids pool were drained. The 24 hr room service was NOT 24 hrs, it closed at 11 pm, and buffet closed sooner. Only 2 restaurants were open at a time, though it required reservations and even though we saw empty seats available they would not allow you to walk up and be seated.
5-night romance trip
Verified Expedia guest review

4/10 Fair

When I got into the hotel, I was told the hotel was closed. I was transferred to Palma Real. There was a variety of food, but the quality was not good to us. There was only one night activity. There were several electric outages. The internet service was very inconsistent and the signal was weak. When I tried to check for the picking up time, nobody had call the Expedia Blue agency we were transferred to another hotel. Even though I tried several times, I could not communicate with the number given in the email. The transfer came 1 hour later after many attempts I did calling from the hotel. I arrived 90 minutes late to the airport. This has been the worst vacation ever!!!
5-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was exactly what I expected. I like the unique setting of the property, very nice and elegant. Only issues I had, was the language barrier;I would recommend that they have all their workers speak at least 50% english. But, otherwise from that, overall experience was great.
Sherry, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Royal Service
The Royal Service was absolutely amazing. We didn't have a want for anything. The room was one of the best I've had in Punta Cana. The private beach was perfect with drinks and food only steps away. If you have a n opportunity to stay at the Paradisus upgrade to the Royal Service.
bruce, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was Perfect! Great Services! Excellent food!
6-night family trip
Verified Travelocity guest review

2/10 Poor

2-night trip
Verified CheapTickets guest review

10/10 Exceptional

Our room, the service, the staff, the food the cleaning of the property were excellent!
4-night trip
Verified Expedia guest review

10/10 Exceptional

We thought the Royal Service upgrade was well worth it. The biggest benefit is not really advertised - the RS rooms are either on or very close to the beach, whereas the other rooms can be a significant walk or even a bus ride away. Aside from that, access to La Palapala (exclusive restaurant for RS) was another huge benefit, as it gave an option that didn't require reservations and had lunch options that weren't the standard buffet. The beach itself is amazing. There are plenty of cabanas/chairs so that you can easily find a spot either in the sun or the shade. The biggest asset that differentiates this hotel from offers is the staff: Rafael, our butler, was amazing and made sure we didn't want for anything. His English is also exceptional, so we never worried about a communication gap. At the RS pool bar, Jose Louis, Jensy Ramos and Maximo were always extremely friendly, remembered our names and our orders, and went out of their way to make sure we were happy. At the North Ave bar, we became good friends with Leandro, Julio, Jesica, Juan & Juana. Aside from being great bartenders, they gave us great tips about the DR and the resort. We booked flights, transportation, excursions, and the hotel all through Expedia. This was our only real complaint about the trip, and we would recommend using another site. Expedia was very disorganized, and we wasted a significant amount of time on the trip sorting out their mistakes or attempting to make contact with their reps.
8-night romance trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

10/10 Exceptional

Havier was the best butler anyone could ask for!!!
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Very happy with my choice. Staff all over were great. Butler, Simione made everything so much easier. Food was good at all restaurants. Entertainment good but ,music, could be more diverse as I never heard a slow song all week. Owner needs to invest money into room upgrades to improve conditions such as water flow, water temp and room repairs in general or they risk losing their desirability. I would rate this a five were it not for the room issues so I give it a four.
7-night family trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

10/10 Exceptional

Kathleen, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was beautiful and well kept. The resort was was taken care of
5-night family trip
Verified Expedia guest review

8/10 Very good

The Reserve was our 2nd hotel out of the 3 that we stayed at for the week so I can definitely compare it to the others. Likes: -THE FOOD here is the best. The buffet, the Palapa. (Room service was ok) -Best mudslides I had on the beach. -Their all inclusive bracelets are unique. Not the plastic or cloth ones that are usually placed on you. -The pool, the palapas and beach beds are close to the beach! Convenient! You don’t need a towel card. Dislikes: -The Staff seem off, like they don’t want to be there. Some come off mean and rude. -The rooms are really outdated and needs to be replaced. Reminds me of the 90s. -Check In was NOT at 3p but was 2 hrs later. That made me so mad! There was another party next to us that waited just as long. I think they were there for a wedding. That would’ve made me mad if I was the celebrants. Especially after a long day of traveling.
1-night family trip
Verified Orbitz guest review