My wife and I stayed here overnight before catching an early bus. We arrived around 8:30pm on a bus from Kigali, and had chosen this hotel due to its proximity to the bus station. The location is perfect if you are arriving by bus or have to catch one early the next day. There is a small restaurant downstairs which does nice, basic meals. That was much appreciated after our long journey.
The room was quite big and comfortable, with everything as advertised. However we noticed a number of small bugs crawling around which was a bit of a concern. Being right above the bus station means it is quite loud during the night.
The staff were disappointing on arrival. I had called ahead to say we would be arriving late due to traffic; I'm not sure who I spoke to on the phone but they had to ask which hotel I was staying at, so it is some kind of central number. When we arrived, the staff seemed a bit confused and suspicious of me having booked online, as if I hadn't paid. I asked a few questions about the bus station and got less than helpful answers. I understand it was late in the evening and it is difficult to be enthusiastic but the front desk staff were standoffish.
This hotel is quite nice or the location and perfect if you are catching a bus. Otherwise probably not your best choice for a long-term stay.