2/10 Poor
14 March 2023
Worse Hotel ever.
I had a worse experience with Akoni hotel . I booked for 7 nights first night there was no hot water . Heating system was not working properly. Room was very uncomfortable. Breakfast was poor. I had my worst breakfast ever. But when in this cold weather there was no hot water heating how can you stay I went to reception for help they cannot even speak a little bit of English. They couldn’t help me . I had to change my hotel . Rather of staying 7 nights I stayed only one night. I thought they will charge me for 1 night but they take all the money. Even before checking out I called hotel.com representative they said you will get your rest money back. Wrong information from hotel.com as well . Now Akhoni hotel people are saying there was no problem in the hotel if there was no problem why I checked out after staying only one night. I did not even get my money back .I will never recommend this hotel. Please try to avoid this hotel .
Nurjahan
Nurjahan, 7-night trip with friends
Verified Hotels.com guest review