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Nam Nghi Coral Peninsula Phu Quoc

4.5 star property
Upmarket beachfront resort with spa, near Corona Casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nam Nghi Coral Peninsula Phu Quoc

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch served; local and international cuisine
Premium bedding, down duvets, minibar, in-room safe
2 restaurants, breakfast, lunch served; local and international cuisine
Beach views, open daily

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free airport shuttle
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for 1-bedroom, Ocean Front Residences

Premium bedding, down duvets, minibar, in-room safe

1-bedroom, Ocean Front Residences

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Ceiling fan
Down duvet
  • 171 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2-bedroom, Ocean Front Residences

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2-bedroom, Ocean Front Residences

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Ceiling fan
Down duvet
  • 252 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Classic Sunset King, Ocean View with Balcony

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Classic Sunset King, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Sunset Twin, Ocean View with Balcony

Premium bedding, down duvets, minibar, in-room safe

Classic Sunset Twin, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Sunrise Ocean Front Villa

Premium bedding, down duvets, minibar, in-room safe

Sunrise Ocean Front Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Sunset Ocean Front Villa

Premium bedding, down duvets, minibar, in-room safe

Sunset Ocean Front Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Lower Ocean View Villa

Premium bedding, down duvets, minibar, in-room safe

Lower Ocean View Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Nam Nghi Suite, 2-Bedroom, Ocean View

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Nam Nghi Suite, 2-Bedroom, Ocean View

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 95 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Classic Sunrise Twin, Ocean View with Balcony

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Classic Sunrise Twin, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Upper Ocean View Villa

Premium bedding, down duvets, minibar, in-room safe

Upper Ocean View Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Sunrise King, Ocean View with Balcony

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Classic Sunrise King, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Villa

Garden view

Garden View Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Nam Nghi Suite, 2-Bedroom, Garden View

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Nam Nghi Suite, 2-Bedroom, Garden View

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 95 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Panorama, Ocean View with Balcony

View from room

Panorama, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Down duvet
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Nam Nghi Suite, 1-Bedroom, Ocean View

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Nam Nghi Suite, 1-Bedroom, Ocean View

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 94 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin, Garden View with Balcony

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Superior Twin, Garden View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin, Ocean View with Balcony

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior King, Garden View with Balcony

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Superior King, Garden View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Ocean View with Balcony

Premium bedding, down duvets, minibar, in-room safe

Deluxe King, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Premium bedding, memory-foam beds, minibar, individually decorated

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Pool
Free breakfast
Spa
Free parking
9.0 out of 10, Wonderful, (119)
The price is HK$1,461
HK$1,657 total
includes taxes & fees
20 Jan - 21 January 2025
Crowne Plaza Phu Quoc Starbay, an IHG Hotel
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About the area

Map
Hamlet 4, Cua Can Commune, Phu Quoc, Kien Giang, 84297

What's nearby

  • Shophouse Grand World - 5 min drive
  • Vinpearl Golf Phu Quoc - 9 min drive
  • Corona Casino - 10 min drive
  • VinWonders Phu Quoc - 11 min drive
  • Vinpearl Safari - 15 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 53 min drive
  • Sihanoukville (KOS) - 24.3 miles/39.1 km
  • Free airport shuttle
  • Free shopping centre shuttle
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Giraffe Restaurant - ‬16 min drive
  • ‪Nautilus Restaurant - ‬8 min drive
  • ‪Lotteria - ‬6 min drive
  • ‪Islander Restaurant - ‬17 min drive
  • ‪Pizza Wood - ‬10 min drive

About this property

Nam Nghi Coral Peninsula Phu Quoc

Nam Nghi Coral Peninsula Phu Quoc offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Corona Casino. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. OCEAN REFLECTION, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include a nightclub, a free airport shuttle and a free kid's club.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 114 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
DONE

Transfers

    • Free airport shuttle from 9:00 AM to 9:00 PM*
DONE

Off-site

    • Free shopping centre shuttle
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Lifeguard on-site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Fishing
  • Safari nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (872 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Fireplace

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

OCEAN REFLECTION – This beachfront restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
TREE HOUSE – This beachfront restaurant only serves dinner. Reservations are required. Open daily.
Rock Island Club – This bar is located on the beach. Open daily.
Intoz Sunset – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: VND 1000000 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately VND 531300 for adults and VND 265650 for children
  • Casino shuttle and theme park shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 1732500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The use of drones is not permitted at this property.

Also known as

Nam Nghi Phu Quoc
Nam Nghi Coral Peninsula Phu Quoc Resort
Nam Nghi Coral Peninsula Phu Quoc Phu Quoc
Nam Nghi Coral Peninsula Phu Quoc Resort Phu Quoc
Nam Nghi Phu Quoc in The Unbound Collection by Hyatt

Frequently asked questions

Does Nam Nghi Coral Peninsula Phu Quoc offer free cancellation for a full refund?
Yes, Nam Nghi Coral Peninsula Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Nam Nghi Coral Peninsula Phu Quoc?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Nam Nghi Coral Peninsula Phu Quoc?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Nam Nghi Coral Peninsula Phu Quoc?
Yes, there's free self parking.
Is an airport shuttle service offered by Nam Nghi Coral Peninsula Phu Quoc?
Yes, a free airport shuttle is available from 9:00 AM to 9:00 PM at scheduled times.
What are the check-in and check-out times at Nam Nghi Coral Peninsula Phu Quoc?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Nam Nghi Coral Peninsula Phu Quoc?
No, this resort doesn't have a casino, but Corona Casino (10-min drive) is nearby.
What is there to do at Nam Nghi Coral Peninsula Phu Quoc and nearby?
Have fun with on-site activities such as kayaking, fishing and snorkelling. Additional recreation on-site includes fitness classes, ecotours and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Nam Nghi Coral Peninsula Phu Quoc also has a nightclub, a private beach and an outdoor pool, as well as a sauna, a steam room and a picnic area.
Are there restaurants at or near Nam Nghi Coral Peninsula Phu Quoc?
Yes, there are 2 on-site restaurants, featuring beachfront dining, local and international cuisine and garden views.
Does Nam Nghi Coral Peninsula Phu Quoc have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Nam Nghi Coral Peninsula Phu Quoc have any outdoor private spaces?
Yes, every room features a balcony.

Nam Nghi Coral Peninsula Phu Quoc Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Poor

ahmed, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A seventh splendid stay
If it wouldn't be good to great, we would not have returned for a 7th time in 6 years. Nam Ngi is 1st location - location -location A Coral Peninsula is what it is. You go into the water and see great maritime live at your feet. Second is the service. Albeit not run by an international banner, the staff is punctual and pro. Third is is the great food at the Tree house, with a stunning seating at the water front on the new built terrace. Both the rooms and villa's offer a great quality. only the choice of firmer pillow menu would be a plus. The area's of further improvement (to remain our #1 spot on PQ) Cleanness into the details - though not a big deal (some stains in the shower - just need an extra polish) But.... the beach on the Rock could get some more attention. Some seats and tables were put , but to make it a 6 star experience, I would just suggest to use the swim guard as a guardian to clean the area a bit more frequent I truly love this resort, but it is my nature to suggest perfection as to let it be the Crown of your stay on PQ and a memory you carry along as we always do See you soon again Nam Nghi !
Christophe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Truc Lien T, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
This hotel is amazing. The villas are super nice but not all of them have the same views. Some are blocked by trees so you might want to try to clarify if you can have a room with a clear view. There isn't much near the resort, but they do have a shuttle to town and the ability to rent scooters if you are brave.
Kristi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really happy to stay in Nam Nghi ! Enjoy the Rock Bar and the Beach at the Bar is so nice ! We will come back again 😀
Mytrang, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful Staff
Great place to stay, clean room, beautiful swimming pool and beach. Staff were very nice and friendly. On the last day at the resort, we went to Rock Island and due to the weather, we had to stay in the island wait for 1 hour for the boat. We thought we would miss the shuttle bus to Duong Dong but the staff did everything (luggage transfer, buggy pickup) so that we could make it on time. My wife even left the phone on the shuttle bus to Duong Dong. However, the staff were very helpful and she got her phone in a couple of hours. We will definitely come back to Nam Nghi one day!
Tuan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

A very nice resort with a beautiful private island and beach. Excellent breakfast and pro-active and friendly staff. Unluckily our room was very noisy (we could here everything from the level above and also the next room as well as from the corridor. There was no bar open longer than 22h00 and there is basically nothing in the surroundings.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Quiet relaxed environment.
Great stay, quiet environment. Only thing I would say is the quality of food could be better for breakfast.
Arthur, 2-night trip
Verified Hotels.com guest review

8/10 Very good

sophie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great secluded resort and quiet, understated comfort. Would like for rooms to be brighter with lighting (perhaps more lamps) and better water pressure for showers. But the staff were nice and inviting. Overall a good stay
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Love the property’s location, with both sides of sunrise and sunset view. Rock island Bar is a must-visit with amazing sunset view!
JM, 1-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Service is pretty good. Resort is a little way out though
C, 2-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Orbitz guest review

6/10 Good

T, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place
Amazing place! Very nature's resort and all the staff is very attentive and friendly. The private pier and beach are beautiful, snorkeling and kayaking very good, the hotel provides equipment to make us convenient. The island bar is very atmospheric and the surroundings and atmosphere of the hotel are very good. Breakfast is very good in many kinds of food and it is delicious. Highly recommended for family or couple
Esther, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad Prices were WRONG.. Maldives prices, not Maldives luxury. Overall massively disappointed. Lack of option, lack of free amenities.lack of dining options. These are all a must when your property is so isolated. Good Nice location, beautiful property.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

음식이 맛이 없어요.. 우리 기준으로 가격대가 높은건 아닌데, 한국에서 가격 조금 있는 가게 수준이에요. 그니까 베트남치고는 엄청 비싼건데.. ㅠ 절대 그 가격 대의 가게가 아님 ㅠㅠ 다른건 진짜 환상적이고.. 스노클링 꼭 하세요.. 락 아일랜드로 나가면 수심이 얕고, 수영장 앞바다랑 다르게 더 맑아요! 개조아.. 락아일랜드 선셋은 보긴 했는데.. 어차피 오션뷰라 방에서도 뷰가 똑같더라구요 ㅋㅋㅋㅋ
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Private island. Fine dining at the Treehouse restaurant. At the main hotel a secluded beach and excellent main pool makes for a relaxing stay. The staff were very attentive and couldn't do more to make your stay more enjoyable. Special mention the the Restaurant Manager for looking after us.
PG, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Love the service most! We would definitely want to return if we have the chance. Great place to recharge and relax.
Alicia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marina, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

The showers tend to flood as the drains are not periodically cleaned, however, when we had a small problem at the start the staff was helpful to resolve it. In the Restaurant they charge for plain water, which should be free in such a hot humid area. Restaurant food was disappointing and the selection meagre, there is scope for improvement there.
6-night family trip
Verified Expedia guest review

6/10 Good

We absolutely loved staying here - beautiful property in an incredible location. Staff were very helpful and professional across the board, it really was delightful. My only comment relates to the quality and consistency of meals in contrast with price, which is significant when in a fairly isolated area. I am more than happy to pay for quality, but it was not a match - particularly as restaurants are marketed as more fine dining (the tree house anyway). The property is under new management with the Hyatt as of this week, and separately I heard mention of food and island experience being a focus for the future. Hopefully that happens and rates don’t go up to much with it... All in all - amazing
Kat, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The location is beautiful and serene. The service is impeccable. Food quality is excellent. Nothing to complain about.
5-night family trip
Verified Expedia guest review