The stay was so amazing! Excellent service, huge room that was perfectly clean, comfortable beds! The property is kept in great condition, the pools are exceptional! Excellent views. Easily the best hotel we stayed in the entire trip!
Kelly
Kelly (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
MUY BUENO
Las habitaciones amplias, limpias y muy agradables, los jardines impresionantes, limpieza extrema en todo el lugar
A los colaboradores les hace falta mas capacitacion para atender a sus huespedes y servicio al cliente, excepto al bartender del Cafe/Terraza,
ELIETH
ELIETH (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Great resort in all aspects
Place was wonderful. Kids loved it. Food was good. Drinks great. All the hot springs were very nice and well maintained. Lots of water temp choices. Beds were very comfortable. The service was great and the staff was very helpful. It was a very pleasant stay. My kids loved it.
Josh
Josh (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
We were expecting larger thermal facilities and amenities like towels inside the room, robes etc.
Overall the property was clean and well maintained, but compared to other hot springs hotels in the area it was overpriced.
Karolina J
Karolina J (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Excellent
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
Very quiet not many people there. No entertainment. Front desk very helpful with everything. Best friend got sick from breakfast for a day and sister got sick from dinner. Food wasnt as good. Hotel beautiful great springs. Drinks not strong at all...we got probably 2 string drinks being there 5days. We left resort to visit other springs about $30pp. We thought we woild got free day pass but wasnt specified.
Monicka Shnay
Monicka Shnay (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 13 日
This could be an amazing property. The view at the coffee shop and the infinity pool is perfect. The hot springs are nice. We had a 3rd floor volcano view room with a hot tub and the room was absolutely phenomenal EXCEPT the hundreds of ants that invaded the room every night and other bugs and lizards. I reported this and was told, "well you are in the rainforest that is normal". I had never been here so I accepted it, although it made it very difficult to sleep. I had to put on shoes (which I kept on the bed) to get up at night and walk to the bathroom. When I say hundreds, I literally mean HUNDREDS of large ants crawling all over the floors, walls, and ceiling. We talked to people at surrounding resorts and they did not have this same experience. The front desk lady said she would have someone spray outside our room but that was all she could do. It did not help at all. We realized that the ants were coming in around the air conditioner and the doors had no seals on the bottoms so there was a huge gap that the larger bugs and lizards were entering through. We went on to stay in a tent in the forest of Monteverde after we left La Fortuna and we did not even have the amount of critters enter our tent out in the forest as we did our room at Paradise Hot Springs. I would have rated this resort so much higher but this night time experience in our room was simply unacceptable and the staff just discounted our concerns completely. And no we did not have any food in our room!
Dawn
Dawn (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 10 日
all was good
Jose
Jose (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Property is very nice. Staff very friendly.
Aileen
Aileen (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Amazing stay at the hot spring, property is kept in great condition with welcoming and kind workers. I would recommend this hot spring to anyone who wants a relaxing stay and close distance to La Fortuna town. The hot springs are kept very clean and you have a beautiful view of the volcano.
Lindsey
Lindsey (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 1 日
Is a beautiful hotel the staff is really amiable and professionalThe food needs a lot of improvement, not the buffet the other restaurant that is à la carte , the fish that they gave us we couldn’t eat it. It was like old uncooked something was wrong with it.
Magalys
Magalys (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Was very convenient to visit the city center. Gorgeous property with an incredible view. Would recommend.
Kelsey
Kelsey (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Great place for a splurge! 9 amazing hot spring pools all different temperatures. Close to Fortuna and its wildlife attractions.
Terrance
Terrance (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Tout était très bien, personnel super sympathique et à disposition. Chambre parfaitement équipée. Piscines d’eau chaude naturelle géniales
Maxence
Maxence (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 26 日
Cool hotel-book room 39!
This was a really cool hotel in a great location! We loved the view from our room (39) of the volcano and all of the pasture animals. It was so cool watching them fill the hot springs in the morning with fresh steaming water. Some of the pools needed some new tile and felt a bit dated but overall we really enjoyed ourselves here.
Amy
Amy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Hot springs were a hit for all of us, after a long day of hiking or other activities, a perfect way to wind down. Lot of birds and other wildlife were visible at the property enhancing our experience.
Samrat
Samrat (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Very nice thank you
We love our stay
Tasia
Tasia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 18 日
Roberto
Roberto (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Maricela
Maricela (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Thani
Thani (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 16 日
The staff was exceptional. We loved the pools. Extremely clean. We’d stay again in a heart beat.
Amy
Amy (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 14 日
We stayed at Paradise for a night before heading elsewhere. Loved their Hot Springs - especially the swim up bar. Room was huge and as nice as anything in the area within this price range. Two minor pieces of negative feedback: our shower was lukewarm at best both times we used it. We also had our towel & room key taken from our pool chair and the front desk associate gave us some attitude when we asked for a new towel new room key. Outside of that - this is a great hotel for the price range.
Adam
Adam (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 11 日
It was a beautiful resort, the views were great and staff were very friendly. Definitely recommend