6/10 Good
21 October 2024
Quite disappointed!
Actually quite disappointed!
The hotel was under renovation. We were not notified regarding this prior to arrival, even when we arrived, we were not told.
When i spoke to the duty manager regarding it, he said he will speak to the general manager and get back to me. This Never happened!
Also on the second morning we were having breakfast, there was a big mouse that was trying to sneak out of the hole in the wall into the restaurant. Very bad!
There was a poor selection of TV channels; half of what was available wasnt even viewable, just a black screen.
Basically we didnot receive what we saw on their website or on the hotels.com app.
The room was ok and the only thing i enjoyed was there meals, rice and chicken or with goat meat. Good portions.
Ufonime
Ufonime, 2-night trip
Verified Hotels.com guest review