Merhaba aile olarak konakladığımız otelde malesef iletişim kurmak için telefonların kablosu yoktu istememe rağmen getirmediler. 1 haftalık konaklamamızda sabunu son 2 gün kala getirdiler hergün istememize rağmen.odayı her sabah çıkarken temizlemelerini rica ettik ama malesef onuda yapmadılar. Resepsiyondaki genç arkadaş ayrı bir tavırlıydı ama müdürleri çok pozitf ve çözüm odaklıydı olumsuzlukları tam gideremesede nezaketi ile çözmeye çalıştı. Bir daha zorunda olmadıkça açıkcası gelmeyi düşünmeyiz.
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Otel genel olarak temiz, odalar temiz odalarda kötü koku sigara vs yok ve resepsiyonda çalışanlar çok ilgili ve kibarlar. 5 gün boyunca konakladık ve konum olarak her yere yakın olması çok iyi bu çevrede konaklayabileceğiniz en iyi otellerden birisi
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Valida
Valida (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Anthony
Anthony (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
Canberk
Canberk (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Ugur
Ugur (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 27 日
Tansu
Tansu (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Engin
Engin (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
CEM
CEM (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Yasar
Yasar (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
The general manager of the hotel was nice and smart and seemed to be trying to hold a lot of things together. He was helpful and tried to make things better. The electricity was not working consistently. The elevator was not working a lot of the time. The refrigerator didn't work for some of the time. The phone never worked. The air conditioner turned off when the electricity was off, making the room unbearably hot. No way to call down to the reception except climbing several flights of stairs. The wifi didn't work for a few days. There was noisy construction going on a lot. Cleaning only happened after asking many times. Often they would promise cleaning would come and then they would not send anyone. On a number of occasions, I had to ask repeatedly for toilet paper to be delivered, and nearly ran out of toilet paper. Cigarette ashes from a previous guest clogged the bathroom sink making it unusable, as it would not drain properly.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
Phone was not functioning from beginning of my stay, making me have to climb several flights of stairs to inform the front desk when my electricity was cut out due to construction. The room was cleaned only after several days of complaining. When the electricity was cut out, I was in the dark with no air conditioning on numerous occasions in very hot weather.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
Hotel was non smoking, though I found ashes from cigarettes in the sink. The bathroom sink was flooding and unusable. The electricity was frequently out because of construction being done on the building. The cleaning people only came after much insisting with the front desk. The night time receptionist didn't speak English very well, and made it difficult to check out. The elevator worked inconsistently and sometimes required a multi flight walk up. Wifi Internet was unavailable for part of my stay. The location is great and the room had a kitchen. The main manager seemed very smart and seemed to be holding together a lot of moving parts. He was very helpful when he was available, and made the stay bearable.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
B. Kaan
B. Kaan (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
MUHAMMED TARIK
MUHAMMED TARIK (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 16 日
Ulas
Ulas (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 14 日
Berbat ötesi
Otele giriş yaptığımız gün öğlen saat 15’te tuvaletin sifonunun çalışmadığını yetkiliye söyledik gelen yetkili saatin geç olduğunu ve yarın tamir ettireceğini otel dolu olduğu için de başka oda veremeyeceğini söyledi ancak ertesi gün ne bozuk sifon tamir ettirildi ne de odanın günlük temizliği yapıldı. Günlük temizliğin neden yağışmadığını resepsiyona sorduğumda kat görevlisine sorup size dönüş sağlayacağız dedi ancak herhangi bir dönüş sağlamadılar. Her sabah saat 8’de sizi uyandıran ve otelin asla çözemediği alarm sesi var
Erhun
Erhun (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Sertan
Sertan (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 7 日
Otel özelliklerinde otopark var deniyor ama anlaşmalı otelde indirim sağlanıyormuş belirtilmemesi profesyonelce değil
osman serhat
osman serhat (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 5 日
Ufuk
Ufuk (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Jesper
Jesper (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Friendly hotel in the center of Izmir
The hotel is in a very nice environment. Breakfast is good, too.
Grisard
Grisard (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Great stay at Riva Hotel
Enjoyed my stay at the Riva Hotel. Front desk staff were professional and kind. The hotel was in a great location and close to lots of bars and restaurants.