At Kannawaen, you'll be within a 10-minute drive of Hells of Beppu and Takegawara Onsen. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other highlights at this luxurious ryokan include a terrace and a garden. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
50 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–9 AM
2 restaurants
Bar/lounge
Travelling with children
Toys
Children's books
Baby bath
What to do
Hot springs
Services
Front desk (limited hours)
Concierge services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Spring water bath
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Children's dinnerware
High chair
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 2750 per person
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to 11:00 PM
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Kannawaen Beppu
Kannawaen Ryokan
Kannawaen Ryokan Beppu
Frequently asked questions
Does Kannawaen offer free cancellation for a full refund?
Yes, Kannawaen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kannawaen?
Sorry, pets aren't allowed.
Is parking offered on site at Kannawaen?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Kannawaen?
Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 11 AM.
What is there to do at Kannawaen and nearby?
On-site recreation at Kannawaen includes hot springs. Kannawaen also has a garden.
Are there restaurants at or near Kannawaen?
Yes, there are 2 on-site restaurants.
Does Kannawaen have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Kannawaen like?
Kannawaen is a short 3-minute walk from Hells of Beppu and 4 minutes' walk from Sea Hell Hot Springs.
Kannawaen Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
30 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Alvin
Alvin, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
28 October 2024
Keith Chi Kit
Keith Chi Kit, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2024
Kannawaen was the perfect way to end a busy two week Janapn vacation in a quiet and relaxing way. We truly enjoyed our room’s private Onsen, and the two meals we had on the property were both excellent and reasonably priced. The staff were kind and accommodating. The gift shops had beautiful local goods to commemorate our trip. Walking distance to five of the Seven Hells. We loved our experience at Kannawaen and recommend it wholeheartedly to travelers who want a quiet place to relax and unwind.
Ashley
Ashley, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 June 2024
This was a fantastic 1 night stay and perfect for a break in our 2 week stay. The private facilities we chose to have in our room were ideal for our stay. Definitely will come back here!
Pj
Pj, 1-night family trip
Verified Expedia guest review
2/10 Poor
2 June 2024
KYOBUN
KYOBUN, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 April 2024
We stayed at the Japanese style house and it was amazing! It was huge and perfect for a family. It also has private indoor and outdoor onsen included in the accommodation just for us. The meals included were great as well, we had teppanyaki for dinner and Japanese breakfast. The accommodation is also close to the Hell's onsen attraction which is just minutes walk away so it's perfect for my parents. The only thing was the outdoor onsen was slightly too hot for us as you cannot adjust the water temperature. Other than that everything was great!
Sonia
Sonia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 April 2024
Michi
Michi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 March 2024
Very clean and highly attentive staff.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 March 2024
Private outdoor onsen is great
We booked half-board accommodation for a room with a private outdoor onsen. That was a great decision. We can enjoy the onsen anytime we want. The place was clean and spacious with separate room for my daughter (which is tatami), ours have 2 large double beds. We loved the onsite mud bath particularly, only downside was it’s for women only so my husband didn’t get to enjoy. Dinner on both nights were delicious, waygu beef shabu shabu for one night and beef teppanyaki for the other. Highly recommended.
Carina
Carina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 February 2024
Excellent, relaxing day
Excellent place to stay in Beppu. The service is impeccable, the rooms are large and spacious, and the in-room baths are wonderful. The large public bath was also nice, but we only used it once because we enjoyed the one in our room so much. The restaurants are also excellent for breakfast and dinner.
Colton
Colton, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 January 2024
Great place for private onsen. Only negative no restaurants near by if you don’t order their kaiseki dinner.
Brian
Brian, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 December 2023
Si Qi
Verified Expedia guest review
10/10 Exceptional
8 December 2023
Love the individual entrance set up. Feels like home right away.
WEICHIANG
WEICHIANG, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 December 2023
Nice dinner & breakfast
TING LI
TING LI, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 December 2023
Had a spectacular stay with wife. Awesome hotel room and excellent food. Staff are courteous and helpful. It’s close to the famous onsen sightseeing spot so it’s easy to navigate around. There’s nothing much to shop around though.
Calvin Chi-Kit
Verified Expedia guest review
10/10 Exceptional
30 November 2023
A must stay in Beppu
Amazing stay! Great facilities and a private hot spring bath in the room! Loved this hotel. Impeccable and friendly staff who greets you at every instance.Thoroughly impressive food service to boot - food that looks beautiful and tastes divine.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 November 2023
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2023
Edna
Edna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 November 2023
Gotta visit!
Morris
Morris, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 November 2023
We were picked up by a large shuttle van and greeted by hotel staff outside the front entrance. Taken inside and given an orientation and given oolong tea to drink. Our bags were taken to our rooms while we were being educated by the night manager. Our dinner was an excellent teppanyaki dinner with yagyu steak. The private onsen bath and our room was totally excellent!! I would love to come back in the future!
Randall
Randall, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 November 2023
Everything was spectacular!
Morris
Morris, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 October 2023
Best relaxation
Impressed with staffs. Everything is great especially the hot springs
Yeonju
Yeonju, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 October 2023
This was our first ryokan experience and it was great. Staff was very friendly. Pickup & drop off at JR station was included. The view was great and the room we reserved has private indoor/outdoor onsens. Expect to do a bit of walking on the property, but it’s located next door to the “7 Jigoku of Beppu”, a great geological park.
Craig
Craig, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
21 September 2023
The service was top-notch and the staff were polite and very attentive to guest needs. The meals were of high standard. It was a very enjoyable and relaxing stay.