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About this property
Smile Hotel
When you stay at Smile Hotel, you'll be a short five-minute drive from West Lake and Hoan Kiem Lake. Guests will have free perks such as WiFi and self-parking. Also, Hanoi Old Town Night Market and Hanoi Opera House are a short five-minute drive away. Fellow travellers like the overall property condition.
Languages
English, Vietnamese
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Dressing gowns and slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property accepts credit cards.
Also known as
Smile Hotel Hotel
Smile Hotel Hanoi
Smile Hotel Hotel Hanoi
Frequently asked questions
Does Smile Hotel offer free cancellation for a full refund?
Yes, Smile Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smile Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Smile Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Smile Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Smile Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What's the area around Smile Hotel like?
Smile Hotel is a short 3-minute walk from West Lake and 19 minutes' walk from Hanoi Old Town Night Market.
Smile Hotel Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.6/10
Staff & service
4.0/10
Amenities
7.6/10
Property conditions & facilities
Reviews
2/10 Poor
28 September 2019
The room at the 7th Floor is not convenient at all. First of all, the lift goes only to the 6th floor and then due to the train passing near by, the entire bed shakes around 5-6 times a day.
The location is good but the hotel is not.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
19 July 2017
Small & clean hotel w friendly staff
The hotel is very clean & room in good condition. Simple but nice interior design.
Very helpful & friendly staff.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
26 December 2016
Affordable and Clean hotel !
It is located nearby the tay ho, and it is also so close to the Hoan Kiem lake.
Hotel is open for 24 hours catering to guest's convenience, room condition is clean and neat like any $30 3 star hotels in Hoan kiem lakes. View is not so good so I recommend this hotel for just sleeping in a spacious and clean condition. Breakfast is not provided but there are many street shops or restaurant popular among tourists in the walking distance. The only downside is so weak soundproof environment. You can hear elevator moving sound so loud enough to wake you up in the middle of the night :(