The food was pricey and the kitchen was out of a lot of listed menu items. Our server was wonderful, however! He was very polite and courteous, I wish I’d written his name down.
Before checking in we waited in the area near the televisions and that area had dirty tables and the bathrooms were not very clean either. O expected so much more from a Hilton property!
Dwayne
Dwayne (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 4 日
My only request was to receive what I paid for
When we arrive to our hotel, we were told that there were no available rooms, even though we had already paid for room in advance. We asked to speak to management at that time we were told that they could possibly find an alternative room for us. We waited for approximately 30 minutes, only to be told that there was still no availability. We insisted on waiting at that time the manager came and gave us two options. The first option was to take an alternate room which included a king bed and a pullout sofa which she referred to as a suite. The other option was to cancel our reservation and go to a different hotel for service. We chose option one because it was late in the evening only to find out when we arrive to our room that it was not the king suite we had been promised. It was one queen size bed, and the typical amenities that you find in an average hotel. Additionally, the key card was not working the entire weekend so we had to either leave our room door crack or have one of the staff members open our door for us every time we need to re-enter our room.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
Antony
Antony (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Carol
Carol (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 1 日
Joseph
Joseph (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 29 日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 22 日
Nagee
Nagee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Satetra
Satetra (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 18 日
Justice
Justice (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Nicholas
Nicholas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
ASHLEY
ASHLEY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Sandy
Sandy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Danny
Danny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Vilakone
Vilakone (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 30 日
JOSHUA
JOSHUA (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Good stay w/ plans to return
The hotel was quite busy during our stay causing a short delay in accessing our room. The entire facility was clean and pleasant. The staff, especially Destiney at FD and server in the home dining area were outstanding!! We will stay here again.
The mattresses could use an upgrade but that’s not on the staff.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Ruby
Ruby (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
jacquelyn
jacquelyn (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 23 日
Nice Downtown location
Misleading about breakfast, it is an additional $18 a person. Also parking charge (which was reasonable for area) Staff very friendly (shout out to Nick & Litsa in kitchen/food service) The hotel itself have very stinky/stained carpet which gave room a musty moldy smell. The bed was comfortable and the room was clean