I was very pleased with the room but my complaint is with the so called complementry breakfast. Thursday morning at 7:30 i came down to for breakfast only to find no eggs or meats as advertized online. What was avaliable was a joke. Waffles was the only solid item avaliable which i really don't care for. An 18 in. covered steel pan had a handful of diced potatoes in the corner of the pan which i only took half so another guest can share. At a table which i thought was guest was actually a staff member just hanging out with others. To call what was available a "breakfast" was an absolute embarrassment. Since i flew in from Florida and i dont have a vehicle to go elsewhere everyday, i was expecting to have a satisfying meal to start the day was disappointing. For the money i spent for a three day stay that was unacceptable. I understand its not a restaurant but their needs to be a sufficient amount of food available for your guest. Staff was friendly and the hotel was kept well maintained. Hopefully this review doesn't fall on deft ears and this issue is brought to attention. My other issue was being woke up Friday morning at7:30 to the sound of a dog loudly barking for about a half hour. Rooms were being cleaned at the time so staff obviously was aware but i guess did nothing about it. Why would you put a dog friendly room in the center of the third floor? Hopefully next time will be better or i will take my business elsewhere like next door at the Marrott.
Doug
Doug (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Felicia
Felicia (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月15日
Hans-Peter
Hans-Peter (6 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月9日
We have stayed in BW hotels many times and the breakfast quality and variety used to be very good. But we did not have similar experience this visit, particularly being BW Plus
Narayan
Narayan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Very clean and updated Best Western
The front desk staff is wonderful. Room was great and clean. We had an issue with the TV and it was resolved ASAP. Our reason for 4 star was we were by the elevator and it was very loud. People coming in at all hours of the night caused us to get no sleep. Lesson learned. Don’t stay next to the elevator
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Myreview
Repeat customer
Andrew
Andrew (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月26日
Miriam
Miriam (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
College Graduation
The front door staff as well as the breakfast staff were very pleasant and helpful. The room was very spacious and clean. We would definitely stay here again.
Stephanie
Stephanie (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Alexandria
Alexandria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
The room was spacious, clean, and the beds were very comfortable
Diana
Diana (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年12月7日
Anthony
Anthony (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月2日
Michele
Michele (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Very friendly reception and the breakfast is very good.
Luis
Luis (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
I have stayed several times and its a great facility