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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Hotel with 24-hour fitness, near Rush University Medical Center

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Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Front of property – evening/night
Premium bedding, down duvets, in-room safe, desk
Breakfast area
Lobby
Reception
Nestled in the heart of West Loop, Hotel Chicago West Loop offers an inviting retreat with shopping on site and a 24-hour gym to stay active. Connect to free WiFi, unwind in the lobby with coffee/tea, and appreciate helpful staff who have left a lasting impression on previous guests.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Free WiFi
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Multilingual staff

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The current price is HK$1,015
HK$1,191 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Check availability for these dates

Tonight

Aug 1 - Aug 2
Check availability for tonight Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3
Check availability for tomorrow Aug 2 - Aug 3
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

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The price is HK$1,146
HK$1,345 total
includes taxes & fees
24 Aug - 25 Aug
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About the area

Map
1622 W Jackson Blvd, Chicago, IL, 60612

What's nearby

  • Rush University Medical Center - 5 min walk - 0.4 km
  • United Center - 8 min walk - 0.7 km
  • University of Illinois Chicago - 10 min walk - 0.9 km
  • Millennium Park - 4 min drive - 4.3 km
  • McCormick Place - 6 min drive - 6.7 km

Getting around

  • Chicago Midway Airport (MDW) - 26 min drive
  • Chicago O'Hare International Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago, IL (DPA-Dupage) - 47 min drive
  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Union Station - 28 min walk
  • Illinois Medical District Station - 7 min walk
  • Polk Station (Pink Line) - 10 min walk
  • Ashland Station (Green Line) - 11 min walk

Restaurants

  • ‪Billy Goat Tavern - ‬6 min walk
  • ‪Dr Murphy's Food Hall - ‬9 min walk
  • ‪Sinha Elegant Cuisine - ‬11 min walk
  • ‪Harold's Chicken Shack West Loop - ‬7 min walk
  • ‪Church's Texas Chicken - ‬4 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

At Hotel Chicago West Loop, SureStay Collection by Best Western, you'll be a short five-minute drive from United Center and Millennium Park. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the comfortable beds and helpful staff. Public transportation is only a short walk: Illinois Medical District Station is 7 minutes and Polk Station (Pink Line) is 10 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 115 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Specific rooms only*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Secured on-site self-parking (USD 35 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • 24-hour fitness centre
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Portable shower seat
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
ROOM

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Secured self-parking costs USD 35 per night with in/out privileges

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Property Registration Number 60612

Also known as

Hotel Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Chicago West Loop
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes. Self-parking costs USD 35 per night. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (5-min drive) is nearby.

What is there to do at Hotel Chicago West Loop, SureStay Collection by Best Western and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Chicago West Loop, SureStay Collection by Best Western like?

Hotel Chicago West Loop, SureStay Collection by Best Western is a short 7-minute walk from Illinois Medical District Station and 9 minutes' walk from United Center. Travellers recommend the hotel for its walkable location.

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Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Parking
Location
Concerts
Bathroom
Restaurant
Events
Lobby

What guests liked

  • The property is close to many good restaurants and shops, making it a convenient and enjoyable dining experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice hotel

Nice hotel and short walk to the united center . Staff was very friendly. Felt like a pretty safe area
Aaron, 2-night trip

10/10 Exceptional

So glad I chose this hotel. It was the perfect location for the event we attended. We felt safe walking back and forth even in the late evening. The staff was friendly and acknowledged us every time we came or left.
Bonnie, 3-night trip

10/10 Exceptional

Budget Friendly Quick Stay

Pulling up to the hotel you’re not sure what you’re getting but once inside he check in process was quick they were very nice the property was clean, Room was decent..it was walkable to United center. I’d stay there again.
Cathie, 1-night trip

8/10 Very good

The room and bathroom was clean. The bed and pillows were very comfortable. The front desk was very polite and friendly. The rooms arent very big but they have everything you need. They also offer a gated parking area.
Eric, 1-night trip

10/10 Exceptional

Great room, friendly service
Kelly, 1-night trip

6/10 Good

Solo Trip

I loved that the room was ready hours before check-in time. I didn't love what they offered for "breakfast" just granola bars, fruit cups and oatmeal packets. That wasn't a breakfast. Also, my tv never worked during my stay.
Raquel, 1-night trip

8/10 Very good

The hotel was nice room was very clean every worker was so nice and helpful we would stay again
Sarah, 3-night trip

8/10 Very good

Not bad for the price. It was near the event we were attending. Room was small, but comfortable. The only bad thing about our stay was there was ants in the shower it looks like they might’ve used bug spray because they were dying in the shower. Front desk associates were very nice.
1-night trip

8/10 Very good

Good stay! No complaints!
Derrick, 2-night trip

6/10 Good

Great staff. The room was just okay
Chieh, 4-night trip

4/10 Fair

Affordable prices. But the wifi did not work at all. Not recommended if you need to use wifi for work
Daniel, 2-night trip

10/10 Exceptional

The room was clean and comfortable, with reasonable pricing for parking. And the staff was great!
Michael, 1-night trip

8/10 Very good

My only complaint would be the shower. The shower head had very low water pressure
monny, 1-night trip

8/10 Very good

Close to the United Center

It was very nice experience. The staff was great. So close to the United Center. We walked there. The rooms are small.
angie, 1-night trip

10/10 Exceptional

Nice hotel to stay at in Chicago
Ike, 1-night trip

10/10 Exceptional

It was perfect for what I needed. The front desk worker was helpful, informative, and efficient.
Matthew, 1-night trip

10/10 Exceptional

Very friendly staff
Robert, 1-night trip

10/10 Exceptional

All the staff was friendly and helpful. They held my bags when I came in the morning until check in. Also, held my bags after I checked out until my train in the evening. Will stay there again
JAMES, 1-night trip

4/10 Fair

The hotel needs a deep cleaning
Charday, 1-night trip

10/10 Exceptional

It’s very convenient. Everything is good.
Xiaofeng, 1-night trip

10/10 Exceptional

Very convenient location 35 minutes walk from Union station 7 minutes walk to United Center very safe andceasy walk
Lina, 1-night trip

8/10 Very good

The tv channel options not the greatest. Staff was very friendly & made checking in & out a breeze! Thank you for making our 1st trip to Chicago an amazing experience!
Tashia, 2-night trip

8/10 Very good

It’s nice and safe and a place of comfort very clean
Jair, 1-night trip

8/10 Very good

Very satisfied! Would definitely come back!
Janet, 1-night trip

10/10 Exceptional

My concert weekend in Chicago!!

I chose this hotel so that I could be close to the United Center as i had 2 concerts to attend during my stay. The location is perfect for anyone wanting to be able to walk to the United Center and have a few food establishments close. The staff was extremely polite and made me feel comfortable. If you need parking they do have a limited amount of parking passes. These passes are purchased for $25 a day. I arrived Saturday and received mine but some ppl arriving on Monday were not able to park in the hotels lot. There is not a hot breakfast but they did have fruit cups, pop tarts, and maybe breakfast (I cant remember). The room was great for 1 person. Plenty of space to store things and hang your clothes. My only issues were the water pressure on the toilet and their pillows are so soft (i like mine firm).
Kimberly, 3-night trip