Not as shiny as on the pictures. Staff is welcoming and kind and polite but restaurant service is chaotic… ordered wine not found, food arriving with no plates or cutlery on the table… food is average / weak, and service is simply not managed, had not been organised / trained.
Breakfast needs to be paid for at astronomical prices separately… and again food seems to be a joke. Omelette with jamon is served as a couple of non organic raw eggs with large chunks of the fat of jamon for about 20 EUR…
For some reason only 1-2 clean towels are brought to the pool… so when a family of 4 comes to the loungers you have to beg for more…
Better skip the place / not planning to return, and glad I only stayed for a night as part of a 2 week trip of north Spain.
Also, pool area is covered by 10 or so year old painted wood instead of stones so it’s a miracle no one got splinters…
Head over to: Narbasu Restaurante y Hotel - about 15 min drive away - if you want Excellent food coupled with super well executed / well trained and customer focused / calm service!
Arpad
Arpad (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Jasmin
Jasmin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 15 日
Superb in all respects
robert
robert (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 5 月 30 日
Shawn
Shawn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 21 日
Daniel
Daniel (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 4 月 7 日
Espectacular
Es espectacular una joya de experiencia ambiental
Jorge
Jorge (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 9 月 18 日
Richard
Richard (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 8 月 20 日
David
David (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 8 月 20 日
Estefania
Estefania (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 7 月 28 日
Brandon
Expedia 真實旅客評價
10/10 完美
2023 年 7 月 15 日
Hotel maravilloso
El hotel esta súper lindo!! El personal es de lo mas amable. Las vistas son espectaculares!
Adriana Marilú
Adriana Marilú (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 3 月 13 日
iciar
iciar (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 11 月 21 日
Simplemente fantástico
Genial, agradable. Fácil y sobre todo es lo que esperas….
Paola
Paola (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 9 月 21 日
Ana
Ana (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022 年 9 月 18 日
Felt like a VIP or celebrity!
Posh hotel, with comfy spacious room, classy modern decor, amazing views of the Picos de Europa and other mountains and nature from every corner of hotel and our room. Super clean and quiet everywhere. Delicious food at the restaurant. Great service overall. Enjoyed the special touches of a complimentary glass of wine upon arrival from the selection of wines from the hotels vineyard and the special sweet treats left in our room like cookies, chocolates and macaroons. Loved the turn down service even though we refused it. The hotel had a great spa with a circuit of baths,steam rooms and jacuzzis to enjoy if interested. And finally the place smells lovely everywhere! So much so that i bought the hotel fragrance bottle before i left. Would stay here again in a heartbeat