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Palmstone Retreat - Kithulgala

4.5 star property
Riverfront hotel in Kithulgala with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palmstone Retreat - Kithulgala

View from property
Front of property
Reception
Front of property
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Airport transfer
  • Free breakfast
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 3 indoor pools and outdoor pool
  • Free babysitting
  • Free area shuttle
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Childcare
  • Airport shuttle
  • Terrace
For families
  • Babysitting (free)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Luxury Suite, 1 King Bed, Private Pool, River View

In-room safe, individually decorated, individually furnished, desk

Luxury Suite, 1 King Bed, Private Pool, River View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Fridge
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Double Room, 1 Bedroom, Hot Tub, River View

In-room safe, individually decorated, individually furnished, desk

Luxury Double Room, 1 Bedroom, Hot Tub, River View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
  • River view
  • Sleeps 4
  • 1 King Bed

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Front of property – evening/night

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Spa
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10.0 out of 10, Exceptional, (2)
Moksha at Kitulgala Rainforest Boutique
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About the area

Map
Koskanuwala Watta, Mahabage, Kithulgala, 0094

What's nearby

  • Aberdeen Waterfall - 34 min drive
  • Laxapana Falls - 46 min drive
  • Ambuluwawa Temple - 61 min drive
  • Adams Peak - 69 min drive
  • Pinnawala Elephant Orphanage - 78 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 38.5 miles/61.9 km
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kitulgala Rest House - ‬12 min drive
  • ‪Millanium Family Restaurant - ‬25 min drive
  • ‪Kithulgala shop - ‬12 min drive
  • ‪Kithul Villa - ‬16 min drive
  • ‪Green View Hotel - ‬25 min drive

About this property

Palmstone Retreat - Kithulgala

Enjoy your visit to Kithulgala with a stay at Palmstone Retreat - Kithulgala. After taking a dip in one of the 3 indoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a steam room.

Languages

English

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Minimum check-in age – 16
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Children may not be eligible for complimentary breakfast
  • No cots (infant beds)
  • Free babysitting
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Off-site

  • Free area shuttle within 6.00 km

Other information

  • Designated smoking areas
  • No alcohol served on site

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle
  • Free babysitting

What to do

  • Pool table
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • 3 indoor pools
  • Steam room

Accessibility

  • Wheelchair-accessible parking
  • Raised toilet seat

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Property Registration Number PV67513

Also known as

Palmstone Retreat Kithulgala Hotel
Palmstone Retreat Kithulgala
Palmstone Retreat - Kithulgala Hotel
Palmstone Retreat - Kithulgala Kithulgala
Palmstone Retreat - Kithulgala Hotel Kithulgala

Frequently asked questions

Does Palmstone Retreat - Kithulgala offer free cancellation for a full refund?
Yes, Palmstone Retreat - Kithulgala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palmstone Retreat - Kithulgala?
Yes, there are 3 indoor pools, an outdoor pool and a children's pool.
Are pets allowed at Palmstone Retreat - Kithulgala?
Sorry, pets aren't allowed.
Is parking offered on site at Palmstone Retreat - Kithulgala?
Yes, there's free self parking.
Is an airport shuttle service offered by Palmstone Retreat - Kithulgala?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palmstone Retreat - Kithulgala?
You can check in starting at 2 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Palmstone Retreat - Kithulgala and nearby?
Have fun with nearby activities such as cycling, hiking and kayaking. Additional recreation nearby includes cave exploring. Go for a swim in one of the 3 indoor swimming pools or use the hotel's other amenities, which include an outdoor pool and a steam room. Palmstone Retreat - Kithulgala also has a garden.
Are there restaurants at or near Palmstone Retreat - Kithulgala?
Yes, there's an on-site restaurant that offers international cuisine.
Does Palmstone Retreat - Kithulgala have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Palmstone Retreat - Kithulgala like?
Palmstone Retreat - Kithulgala is located by the river, a short 17-minute walk from Belilena Cave.

Palmstone Retreat - Kithulgala Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Luxurious stay in the middle of a jungle
I went with my wife and four year old daughter. 6km small Road to the hotel is horrible. Need a high clearance vehicle. My honda fit nearly escaped any damages. Otherwise the stay was superb. Location is unique.rooms were great. Food was ok,slightly more expensive than similar class hotels,may be because of the location, wifi is terrible.my Dialog mobile had moderate level of signals,but no 3G. Any way,I actually staying unplugged.There is a nearby waterfall with clear water.its an unique experience. Can recommend to nature lovers and any body wishes to spend time in a calm and quiet environment.
Sankha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was the highlight of our trip. The property is located quite a ways from the main road, deep inside the jungle; however ‘going the extra mile’ is completely worth the experience. Upon arrival, the hotel staff greeted us with a ‘Welcome’ juice and checked us in our bungalow, which was located right next to the small river running by the hotel. The room is very spacious, with floor to ceiling windows. The bathroom is huge with both a shower and a jet pool. The environment is very relaxing and tranquil, which feels nice after the everyday ‘hustle and bustle’ of life. Breakfast is amazing and prepared by a chef, who used to work at one of the Jumeriah resorts in Dubai! His milk rice and dhal curry was the best I have tasted in Sri Lanka! =) The hotel had an awesome tour guide, who took us on a hike to the most beautiful waterfall I have ever seen in my life! Unfortunately we have only stayed 1 night at this resort; however I would love to return in the near future. I highly recommend this hotel to anyone who wishes to get away from the ‘touristy’ stuff and have a truly unique and world class experience!
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Two night family stay during 3 week Trip to SL
This hotel is sold as a five star retreat but it isn't as well-maintained as it should be. The little things that you would expect weren't quite done. The two jacuzzis next to the swimming pool weren't working and we were told that they were too expensive to repair, the jacuzzi with our room was initially freezing cold. The TV room (with pool table and outdoor terrance) was too hot and basically unused. Despite the large TV, there was no DVD player to play a film, etc. The daybeds on the balcony had no mattresses and cushions to sit on (by day two they appeared). There were therefore very simple fixes to this if people applied a little thought. As a retreat, it is of course in the middle of nowhere. No complaints about that - but the hotel gave little assistance about what you could do. There is plenty of wildlife around and white water rafting, etc., but you have to find out about it practically by yourself. Having said that, the food was very good and the service at dinner excellent. In all this, the best thing about the hotel was one of the staff - LAKMAL. He clearly has the guest's welfare at heart. He took us, including our girls (5 and 7) on a nature trail, organised a walk to a waterfall and rockpools to dive in/swim. He showed them how the locals extract rubber. Every morning he checks for wildlife to later show them to guests. He showed us where we could feed the fish. If they take his attitude (and a bit of thought) this could be a really great hotel!!!
Colin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice relaxing resort in the middle of rainforests
Very peaceful and beautiful natural environment. Great food and service.
A, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Relaxed and thoroughly enjoyable
Palmstone Retreat is exceptional. We were here for our honeymoon and so glad we chose something different to the main resorts. An adventurous drive into the resort by 4x4 from town, approx 30 mins around windy roads, you arrive at paradise. Set in the middle of the rainforest is a boutique resort with 6 rooms, therefore with very few guests they have time to focus on what you want. The service is amazing, very attentive and there to assist with everything you need. Our room was sensational, a jacuzzi and sauna in our large room overlooking the river! All faculties are very clean. The chef does a great job cooking from a decent sized menu for a small resort, all meals very reasonably priced and tasty. They don't have a license to serve alcohol but no problems if you want to bring your own in (buy from the wine store or the staff will be happy to organise for you during the day if you wish!) We organized activities through the hotel including tuk tuk rides to white water rafting and canyoning through Action Lanka, we loved every bit of it. Also a waterfall tour by the hotel where we swam in fresh water with lovely views! DVD's also available to hire. We would highly recommend Palmstone Retreat and hope we will be able to return one day!
Verified Expedia guest review

10/10 Exceptional

Excellent boutique hotel
Excellent boutique hotel and service in beautiful area, though a little remote. Rooms are luxurious and clean, service is excellent and friendly, food is very tasty.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Couples retreat
We loved our stay. It really gave us some down time after climbing mountains and rafting. The hotel room was massive: steam room and plung pool were in the room! We had a view of the river and the room was private. Lakmal offered us excellent service. Helping me into the river and taking us on a jungle walk. He even lit candles around the pool for us as a surprise whilst we had dinner! I'd highly recommend you take alcohol and snacks as you can't get these once at the hotel. The food is nice at the restaurant. You should leave your car at the bottom of the hill and call the hotel to pick you up. The road is currently being re-paved which will be less daunting of a ride to the secluded hotel. You can do rafting around this area but we stayed in the hotel. We loved it as a couple but there was also a family there and the kids enjoyed the large shared pool. We will be back if we can. I'd recommend more than 1 night here.
Verified Hotels.com guest review

10/10 Exceptional

Incredible experience
Palm stone is a very special amazing experience on its own!! The room view is out of this world and the stuff is very helpful and friendly whom went to the extra mile to make our stay more than comfortable. Me and my wife loved the place and will definetly come again as soon as we can.
Verified Expedia guest review

10/10 Exceptional

Amazing place!
What can I say! The place is an mazing in the middle of the jungle with river running a few meters away! This place is one of the most beautiful places I ever seen! The rushing of the river water a few meters away was an enjoyable and very relaxing experience! The staff were very friendly and very helpful! the Manager; Mr. Tyrone was extremely helpful and very kind! He made an upgrade for us! The chef was so kind -- came to our table to ensure our food was done to our satisfaction! The staff made everything possible to ensure we are comfortable! Thanks to Mr. Tyrone and the staff for making our stay a very enjoyable experience!
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Great Place
It was a amazing experience. Location is very beautiful. Nelum suit is great with private pool and steam bath. Food was good too. Staff was very friendly. Overall great stay and waiting for the next visits. Highly recommend.
Verified Hotels.com guest review

10/10 Exceptional

Perfect for relax
We stayed in the Araliya Suite 24.2-27.2. Which was absolutely spotless and modern. We loved having our own private pool, sauna, and river view, where we even went swimming a few times. The staff was incredibly friendly, especially Indunil. He arranged an adventure for us to the waterfalls, a short jungle hike, and also acted as a guide to a nearby cave. He also guided us to safely swim at the waterfall behind the hotel. And to top it all off, he arranged a candlelight dinner by the river! Five stars for service! Everything went smoothly in English.
Janica, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Bra hotell i djungel
Häftigt hotell mitt i djungeln med fina vattenfall att gå till. Väldigt lugnt området 2 nätter är perfekt!
Linus, 3-night romance trip
Verified Hotels.com guest review

4/10 Fair

اقامة سيئة
يوجد اتساخ بالمفارش الخاصة بالاسره وتقطيع وعند الطلب تبديل المفارش تم الاهمال منهم ولم يبدلو المفارش ايضا تم الطلب منهم تغيير الغرف لوجود حشرات بالغرف وتوجد ادله عليهم وتم تسجيل فيديو كامل واخبروني انهم لا يهتمون بما سيقوم من حفظي للفيديو تم الاتصال حينها على ارقامهم ولا تجد اي رد من قبلكم بالاقارم التي تم الانصال عليها يتم اخباري من النظام الالي انها غير صحيحة
Hassan, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Idyllic & modern place in the middle of the Jungle
Very idyllic & modern property in the middle of the Jungle. Outstanding Sri Lankan food & great hotel stuff, which was very helpful during our stay. Indunil and the manager took personal interest in taking care of our every need. Our room was exquisite and the waterfall nearby is spectacular.
Verified Expedia guest review

10/10 Exceptional

Natur och äventyrssemester
Ett mycket fint nybyggt hotell som ligger mitt i djungeln, nära ett vattenfall. Vi var där för äventyr - rafting och canyoning, vilket var perfekt. Mycket bra standard på rummen och en otroligt fin plats men djungel och djurliv direkt utanför fönstret!
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Everything is so great!
If U like to experience Safari, Palmstone Retreat is the place. The hotel has been open for only 3 months when we were there. The hotel is very beautiful. U can look out into the woods and stream first thing when U wake up in your bed. Rooms are huge. The manager, Cavindi, is by far the most friendly one I have met. The only thing that need to improve is the road that lead from the main road to the hotel. It is very narrow, dark at night, bumpy and steep. It took us 40 mins one single trip everytime to go out and come back to the hotel. And other than checking in and out, we need to pay for the transportation(Rs4000, round trip)everytime when we go out. But overall everything is so great. We will definitely go back again.
Verified Expedia guest review

8/10 Very good

Nur über eine sehr schlechte Straße zu erreichen
An der Abbiegung der Hauptstraße wäre ein Hinweisschild zum Hotel hilfreich gewesen. Danach geht es 8 km über eine sehr schlechte Straße in Richtung Hotel. Am letzten km steht dann ein Schild mit einer Telefonnummer unter der man die Abholung von diesem Punkt mit dem Hotel absprechen kann. Ziemlich sinnlos! Denn wer es bis hierhin geschafft hat, schafft auch den restlichen km. Das Hotel liegt mitten im Grünen direkt an einem Flusslauf. Sehr idyllisch. Die Zimmer sind großzügig und luxuriös ausgestattet. Allerdings sollten bei dem aufgerufenen Preis auch die Kleinigkeiten stimmen. Beispiele: Der Jakuzzi hatte ein Leck, so das permanent Wasser im Bad stand, an einem Schrank war der Griff defekt, die auf dem Boden liegenden Handtücher im Bad sind nicht getäuscht worden. Beim guten Abendessen dann eine Überraschung: Da das Haus unter moslemischer Leitung steht gab es kein Bier, Wein oder sonstigen Alkohol zu kaufen. Da für mich aber ein gutes Getränk zu einem guten Essen gehört war ich ziemlich enttäuscht. Dies führte dazu, das wir die nächsten Tage dort nicht mehr essen waren und den beschwerlichen Weg in den nächsten Ort gefahren sind, um uns anderweitig zu verpflegen. Ein Hinweis im Prospekt wäre hilfreich gewesen, dann hätten wir dieses Hotel sicher nicht gebucht. Die Sauberkeit nach dem Reinigen war auch nicht so wie man es in einem 5-Sterne Haus erwartet.
Verified Expedia guest review