It was difficult for me to write a review for this hotel since we had a mixed experience. This is a great property! Right in front on the water with a very nice private beach and pool. AMAZING water views with incredible sunsets and lots of entertainment. The facilities are very good, spotless and modern. All the staff with no exceptions are VERY friendly and willing to help. We rented a Hobiecat and it was great experience. Food at restaurants was great and varied.
Nevertheless, we encountered few maintenance issues on the property. Upon arrival we had to request to change our room since furniture upholstery was damaged (as if a dog was chewing the ottoman), the rail of the bathroom sliding door was broken and the door could fall off on you. We were assigned to another room that was in much better condition but dark since it was on the ground floor and with a leaking toilet (flapper). When I called once the front desk at night to ask for something, nobody answered…. when I showed up in person they apologized saying the turn off the ringer of the phone…
They claim to have a nature trail that goes around the property that is not maintained and takes you to the hotel smelly trash container (so don’t ruin your stay by exploring this part as I did).
Overall, this is a great place and I do recommend it. But do lower your expectations since there could be several maintenance issues.
(3.5/5)
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Helen
Helen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Yoany
Yoany (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 4 日
Poor management!
Amy
Amy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Stacy
Stacy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Beautiful hotel, pool and nice beach area. Skipped breakfast and dinner since the reviews were poor. So everything was great for us.
Mattias
Mattias (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Great experience the hospitality was amazing
Carson
Carson (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Muita tigrada no hotel, mesmo com preços altos ! O que ferra é o day pass !
Gustavo
Gustavo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
María
María (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 19 日
John
John (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Zeida
Zeida (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Everything was amazing here! Great facilities, great staff ...excellent food and drinks. I would definitely recommend this place!!
Terry
Terry (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
María
María (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 12 日
Jose
Jose (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
100/10 increíble 😊
Laidelis
Laidelis (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Patricia
Patricia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Amazing place to get away
Felix
Felix (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 11 日
I stayed here for a week and was not impressed for the price. Housekeeping did give us new towels and made the bed but didn't vacuum once! Felt very nickel and dimed to the automatic gratuity on every single thing, the parking fee and even the resort fee which didn't include that much. I did enjoy the pool, which was relaxing and refreshing, and the staff was friendly. Other than that, I don't think I would recommend anyone to stay here.