Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 24 min drive
Restaurants
La Jaiba Pata Salada - 11 min walk
Callos y Aguachiles los Olivos - 9 min walk
Golden City - 5 min walk
Yokiro Sushi - 8 min walk
Tortas "Santas Ahogadas - 3 min walk
About this property
Hotel Esperanza
Hotel Esperanza puts you a short five-minute drive from Mazatlán Aquarium and The Mazatlan Malecón. Also, Plaza Machado and Olas Altas Beach are within a short drive.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must contact the hotel within 72 hours of booking the reservation.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Services
24-hour front desk
Accessibility
Wheelchair-accessible
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
30-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Air conditioning is available for an extra charge
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Esperanza Mazatlan
Esperanza Mazatlan
Hotel Esperanza Hotel
Hotel Esperanza Mazatlán
Hotel Esperanza Hotel Mazatlán
Frequently asked questions
Does Hotel Esperanza offer free cancellation for a full refund?
Yes, Hotel Esperanza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Esperanza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Esperanza?
Sorry, there's no on-site parking at Hotel Esperanza.
What are the check-in and check-out times at Hotel Esperanza?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Esperanza?
No, this hotel doesn't have a casino, but Casino Codere (11-min walk) and MonteCarlo Casino (6-min drive) are both nearby.
What's the area around Hotel Esperanza like?
Hotel Esperanza is a short 12-minute walk from Mazatlán Aquarium and 8 minutes' walk from Playa Norte.
Hotel Esperanza Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
4/10 Fair
11 April 2024
The door locks didn’t function and there was no AC as listed. The window also didn’t shut or lock.
Lydia
Lydia, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 March 2023
Antonio Jesus
Antonio Jesus, 1-night trip
Verified Hotels.com guest review
2/10 Poor
20 December 2020
Awful
The walls were very dirty, anything you touched fell apart, and I was literally afraid that somebody was going to break into the door and rob me. I would not recommend staying here
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2020
Wonderful staff
Very friendly
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
1 March 2020
Very simple older non vacation type of hotel. Convenient to bus station. Basic.
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
15 December 2019
The man at the front desk was very nice .We thought the hotel was pet friendly,but it was not
Dwight
Dwight, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 September 2019
We needed a place to stay during the busy Independence Day Celebrations. There were very few vacancies that we could afford.
Eduardo was very helpful. We give him high marks....
The property is basic and austere... but saved us money for the short stay...
GlennC
GlennC, 2-night romance trip
Verified Expedia guest review
6/10 Good
21 August 2019
Its OK to sleep and expect nothing else. Bed bugs and ac barley works.
Verified traveller
2-night family trip
Verified Expedia guest review
2/10 Poor
27 July 2019
I liked that the room had 3 beds to accomodate the five of us. I DID NOT LIKE that the room wasn't ready on time! It wasn't ready until between 4 and 430 PM. I DID NOT LIKE that the room had a very old Air Conditioner that couldn't begin to cool a room 1/10th the size of our room. It needed to be replaced! I COULDN'T SLEEP because of the EXTREME HEAT in our room, so I Called Expedia and left the hotel to drive all night without rest to our next destination. I DID NOT LIKE the man at the Recetion Desk REFUSING TO ANSWER THE PHONE WHEN EXPEDIA TRIED TO CALL AND RESOLVE OUR AC PROBLEM simply, in his words, "the hotel is full, so I dont need to answer the phone. The Owner can talk to Expedia." He knew Expedia was calling because we told him it was Expedia who was trying to call. DO YOURSELF A FAVOR AND AVOID THIS PROPERTY, no matter how desperate you may be!
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
30 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2019
This is a basic hotel good for sleeping, bathing and doing your business. Not a big deal it’s close to downtown and a few blocks from El Malecón which is the boardwalk at the beach. If all you need is basic necessities this hotel will serve that purpose it is no way near two stars but again it’s cheap accommodations to save you money and enjoy the food in Mazatlan which BTW it’s amazing try Panama Restiarant.
Verified traveller
7-night romance trip
Verified Expedia guest review
4/10 Fair
4 January 2019
Old delapitated building, no hot water at sink. Did not shower,sink in shower. No amenities at all, language spanish mainly. TV only one chanel in english. Like a dungen.
People friendly
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
25 July 2018
Lcation..air condtion. Friendly staff no parking and I will be back to this place
Guillermo
Guillermo, 2-night trip
Verified Expedia guest review
8/10 Very good
20 July 2018
close to central bus station and beach
kevin
kevin, 1-night trip
Verified Expedia guest review
8/10 Very good
27 February 2018
Hotel Esperanza
Staff was very good, room clean, busy street (location)
Lisa
Lisa, 1-night trip
Verified Orbitz guest review
8/10 Very good
7 February 2018
Good place near central bus depot
Staff is very friendly and helpful, but level of English skills varies from one staff member to the next
Cleaning crew went out of their way for us, getting us a table and hangers so we could keep items off the floor
May not be to every North American’s liking. But we found this to be good enough (and near enough to the beach) to extend our stay twice
Only thing I wish was that their pillows be bigger and firmer
kevin
kevin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 May 2024
Buena
Cristo
Cristo, 1-night trip
Verified Expedia guest review
2/10 Poor
6 May 2024
Nunca hubo agua caliente , nunca la limpiaron , cucarachas , puertas rotas del baño , ni un silla para poner ropa
sergio
sergio, 6-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2023
Excelente estancia
Karen
Karen, 3-night trip
Verified Expedia guest review
4/10 Fair
24 March 2023
No tiene puerta el baño no tiene espejo no hay teléfono el colchón está todo dañado no dan sábanas para taparce
Noe
Noe, 1-night romance trip
Verified Expedia guest review
2/10 Poor
31 January 2021
JORGE LUIS ARRIAGA
JORGE LUIS ARRIAGA, 1-night trip
Verified Expedia guest review
8/10 Very good
22 December 2020
Maria José
Maria José, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
21 December 2020
Nada en realidad creo que un hotel puede see modesto y limpio
Mary Carmen
Mary Carmen, 1-night family trip
Verified Expedia guest review
8/10 Very good
7 December 2020
Está cerca de restaurantes, central de autobuses, malecón
Elias
Elias, 3-night family trip
Verified Expedia guest review
2/10 Poor
5 November 2020
las puerta que se habre hacia el cliente en un solo sentido y se habre hacia la rampa de minusvalidos deveria de habrir a ambos lados ambas y encontramos 4 cucarachas de tamaño grande y dos lagartijas eso indica que no estan ni sanitizados ni fumigados los cuartos