JEN Singapore Orchardgateway by Shangri-La
Property class: 4
Central hotel with outdoor pool, connected to a shopping centre, near Orchard Central
Choose dates to view prices
Photo gallery for JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La features a rooftop terrace and puts you only steps from Orchard Central. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan at Jen, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a 24-hour health club and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Somerset Station is steps away and Dhoby Ghaut Station is 10 minutes.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Free parking
- Free Wi-Fi
- Air-conditioning
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Outdoor pool
- Rooftop terrace
- Breakfast available
- 24-hour health club
- Hot tub
- Pool bar
- Room service
- Meeting rooms
- Terrace
- 24-hour front desk
For families (6)
For families (6)
- Free cots/infant beds
- Private bathroom
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
The current price is HK$1,719
HK$1,719
HK$2,061 total
includes taxes & fees
29 Aug - 30 Aug
Room options
Check availability for these dates
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Club Panorama twin Room
Club Panorama twin Room
- Sleeps 3
- 2 Single Beds
- Free Wi-Fi
View all photos for Deluxe twin Room
Deluxe twin Room
- Sleeps 2
- 2 Single Beds
- Free Wi-Fi
View all photos for Club Deluxe Room
Club Deluxe Room
- Sleeps 3
- 1 King Bed
- Free Wi-Fi
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
8.48.4 out of 10
Very good
15 reviews
(15 reviews)
- 32 sq m
- Sleeps 4
- 1 King Bed
- Free Wi-Fi
View all photos for Deluxe Room (Family)
Deluxe Room (Family)
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
- 47 sq m
- Sleeps 4
- 1 King Bed
- Free Wi-Fi
View all photos for Superior Room, 1 King Bed, City View
Superior Room, 1 King Bed, City View
8.88.8 out of 10
Excellent
73 reviews
(73 reviews)
- City view
- 27 sq m
- Sleeps 3
- 1 King Bed
- Free Wi-Fi
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
9.49.4 out of 10
Exceptional
77 reviews
(77 reviews)
- 27 sq m
- Sleeps 3
- 1 King Bed
- Free Wi-Fi
View all photos for Panorama Club Room, 1 King Bed
Panorama Club Room, 1 King Bed
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- City view
- 55 sq m
- Sleeps 4
- 1 King Bed
- Free Wi-Fi
View all photos for Club Deluxe Room, 1 King Bed
Club Deluxe Room, 1 King Bed
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
- 32 sq m
- Sleeps 4
- 1 King Bed
- Free Wi-Fi
View all photos for Club Room, 1 King Bed
Club Room, 1 King Bed
8.88.8 out of 10
Excellent
13 reviews
(13 reviews)
- 27 sq m
- Sleeps 3
- 1 King Bed
- Free Wi-Fi
View all photos for Superior Twin Room, City View
Superior Twin Room, City View
8.68.6 out of 10
Excellent
18 reviews
(18 reviews)
- City view
- 27 sq m
- Sleeps 3
- 2 Single Beds
- Free Wi-Fi
View all photos for Superior Twin Room
Superior Twin Room
8.88.8 out of 10
Excellent
27 reviews
(27 reviews)
- 27 sq m
- Sleeps 3
- 2 Single Beds
- Free Wi-Fi
View all photos for Club Twin Room
Club Twin Room
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
- 27 sq m
- Sleeps 3
- 2 Single Beds
- Free Wi-Fi
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9.0 out of 10, Wonderful, 1,018 reviews
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About the area
277 Orchard Road, Singapore, 238858
What's nearby
- Orchard Road - 1 min walk - 0.1 km
- Orchard Central - 1 min walk - 0.1 km
- Takashimaya Shopping Centre - 5 min walk - 0.5 km
- ION Orchard - 10 min walk - 0.9 km
- Robertson Quay - 12 min walk - 1.0 km
Getting around
- Singapore (XSP-Seletar) - 23 min drive
- Changi Airport (SIN) - 29 min drive
- Senai International Airport (JHB) - 66 min drive
- Batam Batu Besar (BTH-Hang Nadim) - 22.6 miles/36.4 km
- Kempas Baru Station - 33 min drive
- JB Sentral - 40 min drive
- Somerset Station - 1 min walk
- Dhoby Ghaut Station - 10 min walk
- Orchard Station - 12 min walk
Restaurants
- Guzman y Gomez - 2 min walk
- Heytea - 3 min walk
- Walking On Sunshine - 3 min walk
- Hai Di Lao 海底捞火锅 - 1 min walk
- Drink Drunk Donki - 3 min walk
About this property
JEN Singapore Orchardgateway by Shangri-La
- JEN Singapore Orchardgateway by Shangri-La features a rooftop terrace and puts you only steps from Orchard Central. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan at Jen, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a 24-hour health club and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Somerset Station is steps away and Dhoby Ghaut Station is 10 minutes.
At a glance
Hotel size
- 499 rooms
- Arranged over 10 floors
Arriving/Leaving
- Check-in time starts at 3:00 PM
- Contactless check-in and check-out are available
- Express check-in/out available
- Check-out time is noon
- Contactless check-out
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- On-site parking is limited
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Room service (limited hours)
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Children's menu
Working away
- Meeting rooms
- Computer station
- Conference space (452 square feet)
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Luggage storage
- Porter/bellhop
- Bike hire
- Free pool cabanas
- Pool loungers
- Pool umbrellas
Facilities
- Safe-deposit box at front desk
- Rooftop terrace
- 24-hour health club
- An outdoor pool
- Hot tub
- Banquet hall
Accessibility
- Lift
- Well-lit path to entrance
- Step-free path to entrance
Room amenities
Be entertained
- 40-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Blackout curtains
- Free cot/infant bed
- Bed sheets provided
Freshen up
- Private bathroom
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi
- Free local calls
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Dining
Makan at Jen – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Trippi – This poolside rooftop bar only serves light fare. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately SGD 45.14 for adults and SGD 22.57 for children
Children & extra beds
- Rollaway beds are available for SGD 107.91 per night
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 10:30 PM
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Also known as
Hotel Jen Orchardgateway Singapore Shangri-La
Hotel Jen Orchardgateway
Jen Orchardgateway Singapore
Jen Orchardgateway
Hotel Jen Orchardgateway Shangri-La
Jen Orchardgateway Singapore Shangri-La
Jen Orchardgateway Shangri-La
Hotel Jen Orchardgateway Singapore by Shangri La
JEN Singapore Orchardgateway by Shangri La
JEN Singapore Orchardgateway by Shangri-La Hotel
Hotel Jen Orchardgateway Singapore by Shangri La
JEN Singapore Orchardgateway by Shangri-La Singapore
JEN Singapore Orchardgateway by Shangri La (SG Clean)
JEN Singapore Orchardgateway by Shangri-La Hotel Singapore
Frequently asked questions
Does JEN Singapore Orchardgateway by Shangri-La offer free cancellation for a full refund?
Yes, JEN Singapore Orchardgateway by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JEN Singapore Orchardgateway by Shangri-La?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:30 PM.
Are pets allowed at JEN Singapore Orchardgateway by Shangri-La?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JEN Singapore Orchardgateway by Shangri-La?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at JEN Singapore Orchardgateway by Shangri-La?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at JEN Singapore Orchardgateway by Shangri-La?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (6-min drive) and Resort World Sentosa Casino (11-min drive) are both nearby.
What is there to do at JEN Singapore Orchardgateway by Shangri-La and nearby?
JEN Singapore Orchardgateway by Shangri-La has an outdoor pool and a 24-hour health club, as well as a hot tub.
Are there restaurants at or near JEN Singapore Orchardgateway by Shangri-La?
Yes, Makan at Jen offers international cuisine, pool views and poolside dining.
What's the area around JEN Singapore Orchardgateway by Shangri-La like?
JEN Singapore Orchardgateway by Shangri-La is in Orchard, a short 1-minute walk from Somerset Station and 3 minutes' walk from Orchard Road. Travellers give top marks for the hotel's prime location.
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