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Hotel Los Lagos Spa & Resort

3.5 star property
Escape to adventure by day then indulge in local flavors by night at this volcanic hideaway.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Garden
Private kitchenette
Exterior
Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar
  • Room service
  • Business centre

For families (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is HK$1,736
HK$1,962 total
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(97 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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The price is HK$2,292
HK$2,590 total
includes taxes & fees
23 Jan - 24 Jan
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About the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Ecotermales Fortuna - 19 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • San José (SJO-Juan Santamaría Intl.) - 168 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is only 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch and dinner. Other highlights include 11 outdoor pools, an indoor pool and a nightclub. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 96 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Water slide

What to do

  • Hiking/biking trails
  • Horse riding/hire
  • Ziplining
  • Hot springs

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Water slide
  • At least 80% of food locally sourced
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Accessible shuttle
  • Wheelchairs available on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Dining

Las Palmas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Hotel Los Lagos
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?
Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Lagos Spa & Resort?
Yes, there are 11 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Hotel Los Lagos Spa & Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Los Lagos Spa & Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Los Lagos Spa & Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Los Lagos Spa & Resort and nearby?
Have fun with on-site activities such as horse riding, zip-lining and hiking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and a water slide, as well as spa services and a garden.
Are there restaurants at or near Hotel Los Lagos Spa & Resort?
Yes, Las Palmas offers international cuisine.
What's the area around Hotel Los Lagos Spa & Resort like?
Hotel Los Lagos Spa & Resort is a short 2-minute walk from Los Lagos Hot Springs and 12 minutes' walk from Baldi Hot Springs. Travellers say that the hotel is in a great location.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

Good not great. Could use a facelift.
Nice grounds and pools. Large rooms but somewhat stark. All tile floors. Smelled like cleaning products. Cabinets were rickety. Seems like built in the 70s and never upgraded. Could hear people easily in adjacent rooms and our neighbors below complained to us that we sounded like construction workers through their ceiling. Restaurant was reasonable with good food.
Eric, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Very nice place place great breakfast
Yugandhar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Nice resort, friendly/helpful staff, nice pools. My room was a good size with minimal furniture (could have used a chair). The property is very large and spread out. There is a shuttle that gets u to/from room. Know that this resort is a bit out of town, but fortunately Uber is super reasonable here. I enjoyed my stay and would stay here again.
Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Resort Hotel
Amazing stay here. Grounds are beautiful Hot springs great. Really convenient having tours available on site. Ziplining was good very attentive staff supervision.
Murray, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful
Beautiful place... The view from our room was amazing..
Shelley, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kaitlyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dennis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful.
Amazing hotel and amazing location. We will be back.
Yolanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Piece of Heaven on Warth :)
We had an amazing stay. The Hotel is located in fabulous location and the landscaping is out of this world! We loved everything about our stay.
Maryam, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Venkata, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect place in La Fortuna
Room was big and spacious and the hot springs were steps away. Cutest animals awaited us on our bed made From towels and flowers from the garden. Had an amazing 50th birthday with my best friends. The bar tenders were fabulous at the swim up hot springs bar.
Dana, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect Tropical Escape
Four night family escape. Wife loved their hot spring kids loved their slides and dad enjoyed the silence for himself 🙏😎
Eyal, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

EVERYTHING AMAZING
Wonderful place!!! Beautiful Volcano views and grounds are so colorful and immaculate!! Great service. Buffet breakfast was amazing and included. Loved restaurant, every dish was delicious. Didnt even bother wandering out of resort to each. VERY REASONABLE prices on food and drinks! Try a Monkey Business drink!!! Only $6
Deborah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location, like the hot springs, nice view and very cool landscaping
Biao, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Marjorie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Property overall is great for families with kids middle school and above. The pools are amazing and you don’t need to go to any other springs. The activities on site are great. We loved the horseback riding and the spa - top quality. The restaurant was great for breakfast which was included and we had a late night dinner there a few times which was very good and well priced. They are in the perfect location to hiking, town and all outside activities as well. Our only complaint was that 2 weeks prior we needed to reduce a night and they weren’t flexible. Otherwise we would recommend.
Helene, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hot springs worth the stay!!
It is a beautiful resort at the foot of volcán Arsenal. Although the lobby and receptionist lacked a welcoming feeling, all other resort staff were very kind and service oriented. The room was very spacious and clean with large tile flooring. There layout of the many thermal spring and regular pools is beautiful, and although expansive, you feel like you’re in your own oasis. Incredibly smart layout. Although we just relaxed and did sightseeing in our short two day stay, their are many adventures on property and nearby.
Keith, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shawn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic choice!! The staff were so friendly and helpful. I am gluten free and they assisted me with determining what I could eat on the breakfast buffet and made me gluten free pancakes every morning. I also left my key in my room once and staff were there in less than a minute to let me back in. I highly recommend a spa treatment - the hot stone massage was one of the highlights of my trip! The property is gorgeous with beautiful flora and fauna, not the mention the abundance of hot springs. Others bought day passes and booked tours just to visit the hot springs at Los Lagos! My room was close to the entrance so I never used the shuttle service on the grounds but it seemed easy enough. Ubers were always near and local tours picked up and dropped off at the hotel. Only complaint: the area around the rooms were a bit echoey and you could hear noise/talking from neighboring rooms, less than in a traditional hotel hallway structure though.
Molly, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This resort exceeded our expectations. I would personally give it 5 stars. Hotel: We had a private villa. Clean and beautiful. Our view of the volcano was spectacular. Perfect size for our family of four. Food: There is something for everyone. Fresh buffet breakfast at its main restaurant. From the dinner menu i highly recommend the Casado with chicken or fish. Absolutely fantastic and beautifully presented. The wet bar restaurant has all your pub food favs. Burgers, pizza, chicken fingers, fries. The pizza can be made to order fresh out of a stone oven. Everything was reasonably priced and worth it. We are not drinkers, however the mocktails were beautiful and delicious. Yum! Resort: Every area of this resort is well maintained. Its absolutely breathtaking. From the volcano view to the gardens and pool. Some villas are located up the mountain, a shutlle service was always available. New air conditioned mini buses. The cold pools and thermal pools are stunning, located in the center of the resort. Easy access to reception, restaurant, souvenir shop, towel exchange and change rooms. Pools: There are 2 waterslides, one for children under 10. Hot springs: Each one has a different warmth temperature. So soothing and relaxing. Spa: Mesmerizing. A massge while listening to nature and feeling the breeze was incredible. Staff: Were pleasant, friendly and always willing to assist. Just wonderful people. Overall: We would return every year! By far the best resort we been.
Nina, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

asad, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kanda, 6-night trip
Verified Expedia guest review