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Hotel Dene & Conference Centre

3.5 star property
Hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Dene & Conference Centre

Desk, soundproofing, iron/ironing board, free WiFi
Reception
Exterior
Living area
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Pet-friendly

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • 24-hour fitness centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Premium TV channels
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
  • Lift
The price is HK$768
HK$897 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for King Suite

Desk, soundproofing, iron/ironing board, free WiFi

King Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Netflix
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Desk, soundproofing, iron/ironing board, free WiFi

Standard King

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Netflix
  • Sleeps 3
  • 1 King Bed

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Premium bedding, pillow-top beds, individually furnished, desk

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Pet-friendly
Parking available
Free WiFi
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8.2 out of 10, Very good, (748)
The price is HK$594
HK$647 total
includes taxes & fees
31 Dec - 1 January 2025
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About the area

Map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5

What's nearby

  • Casino Dene - 3 min walk
  • Cold Lake Energy Centre - 12 min drive
  • Cold Lake Marina - 15 min drive
  • Cold Lake Provincial Park - 16 min drive
  • Kinosoo Ridge Ski Resort - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Sawmill Prime Rib & Steakhouse - ‬7 min drive
  • ‪O2's Tap House & Grill - ‬7 min drive
  • ‪A&W Restaurant - ‬8 min drive

About this property

Languages

English

At a glance

Hotel size

  • 120 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Communal living room
  • 24-hour fitness centre
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • Smart television
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)
  • Access via exterior corridors

Special features

Dining

BirchBark Bistro – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: CAD 500 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20 per pet, per night

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Frequently asked questions

Does Hotel Dene & Conference Centre offer free cancellation for a full refund?
Yes, Hotel Dene & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Dene & Conference Centre?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Dene & Conference Centre?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Dene & Conference Centre?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Dene & Conference Centre?
No, this hotel doesn't have a casino, but Casino Dene (3-min walk) is nearby.
What is there to do at Hotel Dene & Conference Centre and nearby?
Hotel Dene & Conference Centre has a 24-hour fitness centre and a picnic area.
Are there restaurants at or near Hotel Dene & Conference Centre?
Yes, there's an on-site restaurant, BirchBark Bistro.
What's the area around Hotel Dene & Conference Centre like?
Hotel Dene & Conference Centre is located a short 3-minute walk from Casino Dene.

Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Sorry not sorry
The damage deposit was a little to high at this hotel. It took 5 days to get credit back on my card. Otherwise everything was good. I would not consider staying there again, too bad that was always my first choice. The damaged deposit killed it for me.
Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Donny, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

As charged for my room through Hotels and the hote
I was charged for my room through Hotels Aoo, only to find the hotel also charged me for the room $30.00 less then hotels.com. I finally got a credit from the hotel but my understanding is that Hotels App is supposed to be less money???????
Leo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Expedia guest review

8/10 Very good

Eugene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The friendly staff
Jackie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Douglas, 1-night trip
Verified Expedia guest review

8/10 Very good

Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake
Samantha, 2-night family trip
Verified Expedia guest review

4/10 Fair

Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.
Amanda, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome time Airshow Weekend
Always a great stay at Hotel Deni, great rates, top quality rooms, clean rooms, friendly staff, decent breakfast.
Gary, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

There was an odd smell i the lobby/ elevator area, like body odor
The, 1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
Tim, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enjoy my stay.
Eric, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome place
Devon, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Linda, 1-night trip
Verified Expedia guest review

6/10 Good

Craig, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Deanna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Colin, 1-night trip
Verified Expedia guest review

6/10 Good

Great stay, they need to fix the smell in the elevator.
Colbi, 2-night family trip
Verified Expedia guest review

4/10 Fair

Sammy, 2-night trip
Verified Expedia guest review