In the heart of Cartagena Walled City, Hotel Santa Alejandria offers a charming retreat. Relax on the sun-kissed terrace, connect to in-room WiFi and take advantage of tour assistance with the help of their attentive staff who have left a lasting impression on previous guests.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Airport transfer
24/7 front desk
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Room service
Airport shuttle
Terrace
24-hour front desk
Front desk safe
Microwave in a common area
Fridge in a common area
Concierge services
Luggage storage
Tour/ticket assistance
Feel at home (6)
Fridge
Private bathroom
Television
Terrace
Daily housekeeping
Blackout curtains
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Twin Room, 2 Single Beds
Twin Room, 2 Single Beds
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Cable channels
In-room safe
Sleeps 3
2 Twin Beds
View all photos for Double Room, 1 King Bed
Double Room, 1 King Bed
7.27.2 out of 10
Good
10 reviews
(10 reviews)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Cable channels
Sleeps 3
1 King Bed
View all photos for Double Room, 1 Double Bed
Double Room, 1 Double Bed
9.09.0 out of 10
Wonderful
8 reviews
(8 reviews)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Cable channels
In-room safe
Sleeps 2
1 Double Bed
View all photos for Suite
Suite
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Cable channels
Sleeps 4
1 King Bed
View all photos for Economy Double Room without window, First Floor
Calle de la Cruz No. 9 – 42, Cartagena, Bolivar, 130001
What's nearby
Walls of Cartagena - 3 min walk - 0.3 km
Clock Tower - 5 min walk - 0.4 km
Cartagena de Indias Convention Center - 6 min walk - 0.5 km
San Felipe de Barajas Castle - 13 min walk - 1.1 km
Bocagrande Beach - 3 min drive - 2.1 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 9 min drive
Airport shuttle (surcharge)
Restaurants
Amasa - 1 min walk
Quero Arepa - 2 min walk
Townhouse Rooftop - 3 min walk
Restaurante La Mulata - 2 min walk
Restaurante La Tinaja - 6 min walk
About this property
Hotel Santa Alejandria
Hotel Santa Alejandria offers a great location, putting you within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. Also, this hotel is within a short drive of Bocagrande Beach. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Transfers
Airport shuttle from 6 AM to 10 PM*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Shared microwave
Shared fridge
Room service (limited hours)
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for COP 60000.0 per night
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.
Also known as
Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria
Santa Alejandria Cartagena
Santa Alejandria
Hotel Santa Alejandria Hotel
Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria Hotel Cartagena
Frequently asked questions
Are pets allowed at Hotel Santa Alejandria?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Santa Alejandria?
Sorry, there's no on-site parking at Hotel Santa Alejandria.
Is an airport shuttle service offered by Hotel Santa Alejandria?
Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is COP 50000 per vehicle one-way.
What are the check-in and check-out times at Hotel Santa Alejandria?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Santa Alejandria?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
What's the area around Hotel Santa Alejandria like?
Hotel Santa Alejandria is in Cartagena Walled City, a short 5-minute walk from Clock Tower and 11 minutes' walk from Cartagena de Indias Convention Center.
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Hotel Santa Alejandria Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Bed
Shopping
Air conditioning
Walking
What guests liked
Breakfast was a highlight with good options and delicious food. (8 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
26 May 2025
Great location, friendly staff and safe. The room is not the same as the photos and wasn't as clean in the bathroom when we arrived but decent price for travelers on a budget.
Pei-Tien
Pei-Tien, 1-night trip
8/10 Good
11 Apr 2025
Great value for the money. Good breakfast, convenient to everything. Speedy check-in and checkout.
Chandra
Chandra, 7-night trip
10/10 Excellent
18 May 2025
I had a very nice stay at the hotel. I became dehydrated while I was there and spent a day in bed, feeling like death. The wonderful ladies there got me an electrolyte drink and were very kind.
Rebecca
Rebecca, 7-night trip
8/10 Good
7 Mar 2025
Very good
Great location
Good breakfast
Older hotel but very clean
Joseph
Joseph, 6-night trip
4/10 Poor
25 Mar 2025
The hotel location was good. The staff was helpful, but we had unfortunate instant with bedbugs both my wife and I, and the room was very small with no refrigerator
THOMAS
THOMAS, 2-night trip
8/10 Good
1 Apr 2025
The stay was comfortable. The team was very cordial and helpful. The Manager at the time, Marilyn, was very nice and approachable, easy to talk to and always willing to help.
Diana
Diana, 3-night trip
10/10 Excellent
4 Apr 2025
The first thing that struck me was how friendly and pleasant the staff were at check in. Then how excellently located the hotel is in the Walled City.
Room is clean and a good size. There's a common balcony next to my room that is rarely used by guests and is lovely.
chisholm
chisholm, 6-night trip
6/10 Okay
23 Apr 2025
Ok pretty central
Old and dated ,scruffy room and noisy earlymorning but pretty central supermarket on the corner and right in the cemtre
Daz
Daz, 1-night trip
6/10 Okay
15 Feb 2025
The bathrooms were clean that well.
Anthony
Anthony, 6-night trip
2/10 Terrible
26 May 2025
I chose the option to pay part of the amount through the app and the rest at the hotel. The hotel charged me for everything, including what I had paid through the app, and they gave me no other option than to pay and fix my problem with the app, despite showing the payment receipts.
alan fernando
alan fernando, 5-night trip
10/10 Excellent
10 Aug 2024
The best hotel in Minca
krishna
krishna, 2-night trip
10/10 Excellent
10 Oct 2024
I always try to stay here when I'm in cartegena. Wonderful staff
Blaine
Blaine, 1-night trip
10/10 Excellent
9 Nov 2024
Lovely stay
The staff were wonderful - helped with our limited Spanish and were so patient with us. Booked a second night and they were so accommodating. The room was lovely and clean and breakfast was delicious! Location was super central and they kept our bags for us after check out which was really appreciated
Miss P M
Miss P M, 1-night trip
10/10 Excellent
29 May 2024
Great stay
Amazing location, perfect value for money, excellent staf. Wifi is great, airconditioning good, warm showers.
Linda
Linda, 3-night trip
10/10 Excellent
12 Jul 2024
Just had another great stay. Excellent staff.
Blaine
Blaine, 2-night trip
8/10 Good
21 Oct 2023
Very nice hotel
James
James, 2-night trip
10/10 Excellent
6 Jul 2024
I've stayed here before. Very friendly staff. Very clean, and the location is awesome.
Blaine
Blaine, 1-night trip
10/10 Excellent
28 Jul 2024
Premium location
Paulo
Paulo, 1-night trip
10/10 Excellent
7 Jan 2024
It was in a Good location and close to everything
Michael
Michael, 3-night trip
8/10 Good
27 May 2023
Located in great area, very nice hotel with nice friendly staff and very avarage, standard rooms
Robert
Robert, 3-night trip
10/10 Excellent
28 Jul 2025
I always come to Cartegena. I have never stayed at this facility. I was leery at first because the price was so amazing. I couldn’t believe it so I booked it and I will tell you this was such a pleasant experience. I come to Cartegena every 2 to 3 months, I will definitely ensure that I come back to only this hotel and I’m going to bring my family as well. The staff is so understanding and so loving and so sweet—they really are the jewel of this property. This is the most convenient hotel I’ve ever stayed in when I come to Cartegena— it is so close to all of the shops and restaurants and attractions. The breakfast that they make in the morning I’m definitely going to miss as this is my last day here I wish that I could stay longer if only I didn’t have to go to work. It was such a blessing to find this property and again the affordability is unmatched the older reviews mention bedbugs. I did not have any bedbugs whatsoever. In fact, the facility was extremely clean. I read another review that mentioned about the hot water and I would like to add that the hot water is amazing. All you have to do is let it run for about 3 to 4 minutes and it works perfectly fine and stays hot. As a solo female traveler I felt safe and I really loved that they give you a map as soon as you arrive, though I know the city well I thought that was very unique and thoughtful.
Diana, Camila, Victoria, and Alejandra—THANK YOU AND GOD BLESS YOU! I’ll see you soon! Johanne
Ms. Johanne
Ms. Johanne, 4-night trip
8/10 Good
22 May 2023
Cute little hotel run by females, clean, location is amazing, shops right at your doorstep. For an older hotel I would still recommend as it's location is great and price is amazing.
Janice
8/10 Good
14 Apr 2024
They have hot water and a good breakfast that is included. Good location. Very economical