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El Santuario Resort & Spa

4.0 star property
Mountain hotel in Valle de Bravo with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Santuario Resort & Spa

Reception hall
Terrace/patio
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • Conference centre
  • 7 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • Premium bedding
The price is HK$1,611
HK$2,014 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Room, Mountain View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Room, Mountain View

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Desk
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Two Bedroom Family Villa

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Villa

Highlights

Individually furnished
Private plunge pool
Kitchen
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
  • 149 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite Doble

Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite Doble

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Day bed
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Suite, Mountain View

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Day bed
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Garden Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Suite

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Day bed
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite King

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Day bed
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Basic Studio Suite

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite King

Highlights

Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Day bed
Hairdryer
Private bathroom
Free bottled water
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Family Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Suite

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
Hairdryer
Private bathroom
  • 136 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for City Studio Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

City Studio Suite

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Desk
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lago

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Lago

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Desk
  • 23 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

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The price is HK$1,351
HK$1,621 total
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam - 1 min walk - 0.1 km
  • Casa De Oración Carmel Maranatha OCD - 5 min drive - 4.8 km
  • Saint Francis of Assisi Church - 11 min drive - 9.1 km
  • Central Square - 11 min drive - 9.5 km
  • Velo de Novia Waterfalls - 29 min drive - 16.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • ‪Restaurante los Veleros - ‬10 min drive
  • ‪Tacos el Tripa - ‬9 min drive
  • ‪Pizzas Doña Fide - ‬9 min drive
  • ‪Birria el Amigo Erasmo - ‬5 min drive
  • ‪Salon los Girasoles - ‬9 min drive

About this property

El Santuario Resort & Spa

El Santuario Resort & Spa is a great choice for a stay in Valle de Bravo. Guests can visit the spa to be pampered with hot stone massages, facials or body treatments, and Naha, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a bar/lounge and a snack bar/deli. The room service and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 135 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis lessons
  • Kayaking
  • Mountain climbing nearby
  • Skydiving nearby

Working away

  • 7 meeting rooms
  • Conference centre (377 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Reception hall

Accessibility

  • Front entrance ramp

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Naha – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300.00 per person

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Does El Santuario Resort & Spa offer free cancellation for a full refund?
Yes, El Santuario Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Santuario Resort & Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at El Santuario Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Santuario Resort & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at El Santuario Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:30 AM.
What is there to do at El Santuario Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Santuario Resort & Spa also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near El Santuario Resort & Spa?
Yes, there are 2 on-site restaurants, featuring international cuisine and poolside dining.
What's the area around El Santuario Resort & Spa like?
El Santuario Resort & Spa is located a short 1-minute walk from Valle de Bravo Dam.

El Santuario Resort & Spa Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

4/10 Fair

Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Yuridia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

La vista es espectacular, el servicio de primera. Falta un poco de mantenimiento en las albercas. En general todo súper bien.
Paulina, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great piece in Valle, excellent general manager, always willing to help
PEDRO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Anna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 2-night trip
Verified Expedia guest review

8/10 Very good

Ricardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very kind and the place has a greate view
David, 1-night romance trip
Verified Expedia guest review

8/10 Very good

El hotel es muy bonito, el personal es excelente! Hay algunos detalles de mantenimiento. Pero es excelente lugar
Anabelet, 1-night trip
Verified Expedia guest review

2/10 Poor

FRANCISCO J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stephanie, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Amazing resort
Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here
Nathan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Angelica, 3-night trip
Verified Expedia guest review

8/10 Very good

Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful!
Beautiful place, excellent service, great staff. Walls are a bit thin. We could hear very thing from the room next door. And I mean EVERYTHING!! 😬 But definitely will come back some day!!
Eduardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hermann, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nuestra suite en lo alto de la montaña y con vista al lago fue sencillamente fascinante. Todo en ella estaba muy cómodo y limpio. La cama y almohadas súper cómodas. Lo único que cambiaria sería ponerle aire acondicionado para que fuese perfecta. Todo en general estuvo excelente excepto las condiciones de las piscinas y jacuzzi. No parecen parte de las instalaciones del hotel comparando el deterioro de sus acabados con el resto de las áreas de disfrute.
Fanny, 2-night trip
Verified Expedia guest review

8/10 Very good

The reason I've come back to this hotel a couple of times is because if the heated pools (and in room pools). We have a toddler and this swimming environment is perfect for her. Also tons of grassy areas and a small playground for her. The spa is also nice (get a massage with Esveidi, she is TOP!). The food is ok but could be better, especially for the high price.
Ana, 2-night family trip
Verified Orbitz guest review

4/10 Fair

MARCOS, 2-night trip
Verified Orbitz guest review

8/10 Very good

Gustavo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Definitely recommend
It was amazing to stay here. My Valentine’s Day get away was amazing with my girlfriend. Restaurant staff was excellent along with all the other staff at the sanctuary. Will visit again soon.
Edward, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

excellent hotel very clean
selim, 1-night romance trip
Verified Expedia guest review

8/10 Very good

ROMY, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The rooms has a mini pool, all night was having this weird sounds of going in and out water, they could no fix it, it supposed to be a relax hotel??? You can hear the tv room from the other room, and that to be nice for what you can hear …
Cristian, 1-night romance trip
Verified Expedia guest review

2/10 Poor

the property is very nice; but staff at the reception not friendly, and currently the hotel is making an expansion and noice was terrible; could not get a massage at the spa, because of this would recommend training better the reception staff and not recommend doing any massage or spa until finishing the expansion of the hotel
luis, 1-night family trip
Verified Expedia guest review