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Au Coeur d'Hanoi Boutique Hotel

3.5 star property
Hotel with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Au Coeur d'Hanoi Boutique Hotel

Terrace/patio
Balcony
View from room
City view
Private kitchen

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Free parking
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour business centre
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
Feel at home
  • Children stay free
  • Separate bedroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Au Coeur Balcony Suite

1 bedroom, in-room safe, desk, laptop workspace

Au Coeur Balcony Suite

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Separate bath and shower
Deep-soaking bath
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Luxury Double Room, City View

1 bedroom, in-room safe, desk, laptop workspace

Luxury Double Room, City View

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Shower/bath combination
Deep-soaking bath
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Shower/bath combination
Deep-soaking bath
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Apartment

Living area

Deluxe Apartment

Highlights

Soundproofed
Air conditioning
Fridge
Dining table
Dishwasher
LED TV
Separate bedroom
Bathrobes
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room, City View

1 bedroom, in-room safe, desk, laptop workspace

Family Room, City View

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Shower/bath combination
Deep-soaking bath
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Basic Double Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Basic Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Bathrobes
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Au Coeur Signature Suite

1 bedroom, in-room safe, desk, laptop workspace

Au Coeur Signature Suite

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Bathrobes
Bidet
Rainfall showerhead
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Hanoi HM Boutique Hotel

Airport transfer
Parking available
Free WiFi
Restaurant
8.6 out of 10, Excellent, (302)
The price is HK$222
HK$253 total
includes taxes & fees
4 Dec - 5 Dec
Hanoi HM Boutique Hotel
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About the area

Map
62 Hang Be Street, Hoan Kiem, Hanoi

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Quan Chuong Gate - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬1 min walk
  • ‪Pizza Belga - Hang Be street - ‬1 min walk
  • ‪O’lake View Restaurant - ‬2 min walk
  • ‪Cafe Lâm - ‬2 min walk

About this property

Au Coeur d'Hanoi Boutique Hotel

You'll be in a fantastic location at Au Coeur d'Hanoi Boutique Hotel, only a five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. For a bite to eat, guests can visit Viet Restaurant, which serves Vietnamese cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a terrace.

Languages

English, Vietnamese

At a glance

Hotel size

  • 24 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in available
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Viet Restaurant – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Open 24 hours. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 22 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards.

Also known as

Au Coeur d'Hanoi Boutique Hotel
Au Coeur Boutique Hotel
Au Coeur d'Hanoi Boutique
Au Coeur Boutique
Au Coeur D'hanoi Hotel Hanoi
Au Coeur d'Hanoi Boutique Hotel Hotel
Au Coeur d'Hanoi Boutique Hotel Hanoi
Au Coeur d'Hanoi Boutique Hotel Hotel Hanoi

Frequently asked questions

Does Au Coeur d'Hanoi Boutique Hotel offer free cancellation for a full refund?
Yes, Au Coeur d'Hanoi Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Au Coeur d'Hanoi Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Au Coeur d'Hanoi Boutique Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Au Coeur d'Hanoi Boutique Hotel?
Yes, an airport shuttle is available. The charge is USD 22 per vehicle one way.
What are the check-in and check-out times at Au Coeur d'Hanoi Boutique Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.
Are there restaurants at or near Au Coeur d'Hanoi Boutique Hotel?
Yes, Viet Restaurant offers Vietnamese cuisine.
What's the area around Au Coeur d'Hanoi Boutique Hotel like?
Au Coeur d'Hanoi Boutique Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

Au Coeur d'Hanoi Boutique Hotel Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Great place
First room didn't seem 'luxery' but second room was. Excellent service. Very helpful and in very good location
Miss, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible experience in a room that was dirty (even food left behind in the fridge by the previous clients), internet not working, no hot water, limited food for breakfast…but the location is really good. A hotel to avoid!
ALBERTO, 1-night trip
Verified Expedia guest review

4/10 Fair

Great location, bad service and room
The location of this hotel is outstanding. However, that's really the only thing this place has going for it. The A/C in our room did not work. Our room had no window, so it was just blowing muggy musty air around the room. We asked for a room change and they denied it saying the A/C worked fine and there was no need to move, even though there were definitely other rooms available. The bed is also hard as rock. It feels like a sheet is laying over a piece of plyboard. You only get one measly pillow as well. The pictures of the rooms are so misleading on the website of the rooms. It seems like the photos were of just one room and all the rest are just in awful condition. The paint is chipping, the room is falling apart, the bathroom is falling apart, and it just isn't very clean. The breakfast is ok at best, nothing special. Some of the ham smelled like it was weeks old. I wouldn't recommend this hotel, you could probably find better accommodations elsewhere. I would almost recommend a chain location outside the old quarter and then take a cheap taxi into town.
2-night family trip
Verified Hotels.com guest review

6/10 Good

In a good location, not noisy, had a room with a window just to an air vent. Room was clean but dark. Breakfast was plain.
Pamela, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The staff. Especially Ms Linh and Ms Huyen were very pleasant and accommodating.
4-night trip
Verified Expedia guest review

8/10 Very good

Great location & service
Strategically located at Old Quarter, near to Hoan Kiem lake and famous egg coffee cafe. Staff are helpful, room is clean, breakfast is simple but good. Overall having a great stay.
Heng Nee, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Awesome Stay
We book the Au Coeur balcony suite during christmas. The room is huge, clean and conveniently located at Hoan Kiem area where food is easily accessible. The front desk, Ms Khan Hinh, Ms Huyen & Mr Lam is very helpful and friendly in providing their services. Breakfast is simple yet delicious. Overall a pleasant stay.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

👍👍s up
Everyone is very helpful, courteous and concern of our days program especially Hwong, Huyen and Lind. Room clean, tidyed, sheets and towels changed daily. Breakfast is simple delicious, ample and filling. Hotel situated about 5 minutes ffom the lake, water puppet theater, weekend pedestrian walk and night market. Local food and night activities are nearby.
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, great staff, fantastic position.
I had a nice time at this hotel. Staff very friendly and helpful (Miss Woung in particular). The hotel is nice, the room was rather small but adequate. Breakfast were nice and varied daily. Bed was a bit hard but i slept well anyway! I would use this hotel again, without hesitation.The area was great, busy with people and lots of places to eat and buy souvenirs.
Verified Hotels.com guest review

10/10 Exceptional

Happy in Hanoi
I booked this room for my Nephew visiting from Australia because I wanted him to be close to the major attractions as well as the nightlife of Hanoi's Old Quarter. For that purpose it was the perfect choice and he loved the location, the quietness of the 6th floor Executive Suite and the breakfast. My only comment would be that the photos showed the Executive Suite with a seating area as well as the working table. However, the seating area had been replaced by an extra bed to create a triple room (no use for a single person). Otherwise, really nothing to complain about and he loved his visit to Hanoi.
Dean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

HONG WEI, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great location in middle of old town near to lake, we had a room without a window which wasn't great so request one if this is important. Staff great and helpful!
Verified Hotels.com guest review

8/10 Very good

Clean central boutique hotel
Easy to walk to markets. Water puppet theatre. Food and drinks. Great helpful staff.
Verified Hotels.com guest review

4/10 Fair

Unprofessional
Lazy staff and service. Rooms are alot smaller than the pics shown on website. There are better hotels for the same price.
Verified Expedia guest review

2/10 Poor

BUKYUN, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Markus, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

yiu kwan hocky, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

yiu kwan hocky, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Zentrale Lage. Trotzdem relativ ruhig. Sehr zuvorkommendes Personal. Vielfältiges Frühstück
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Noé, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Das Hotel ist ideal gelegen und die meisen sehenswürdigkeiten sind in weniger als 30 Minuten zu Fuss erreichbar. Das Personal ist freundlich, zuvorkommend und spricht gut Englisch. Die Räume sind klein aber sauber. Der Lärmpegel ist relativ hoch, was aber im alten Quartier von Hanoi normal ist. Das Frühstück ist in der Auswahl etwas bescheiden aber gut.
David, 8-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

편한하게 숙박할 수 있고 근처에 관광지라서 걸어서 다니면서 관광하기 편합니다
YUKYUNG, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

オーソドックスなホテル
家具がオシャレ。写真よりも実際は古びていたが、清潔ではあった。ただ、ベッドシーツに靴型が着いていて、クリーニングしても落ちないのかもしれないなとは思ったが、気分の良いものではなかった。立地は最高。ホアンキエム湖やナイトマーケットとなど、歩いて行けるので、夜も楽しめた。
yrk, 3-night trip
Verified Expedia guest review