It was so bad, the sheets and the bed spread was stained, the floors have not been moped in to telling how long. I spilt my drink on the floor i picked it up with a white paper towel and the towel was black with hair on it. And to top it off i had a puppy with me and she found a broken crack pipe and a pen.
Sonya
Sonya (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
s catherine
s catherine (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
needed hot water for the shower.
s catherine
s catherine (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
Wonderful Hotel
We checked in around 11:30 pm and Teresa at the front desk was extremely nice and friendly. Room was clean, bed comfortable. The free breakfast was some of the best we've had!
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Sherrill
Sherrill (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月30日
Kelly
Kelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月28日
Booked this property because of parent’s weekend at Texas Tech. Prices for rooms are astronomical and a complete case of greedy hotel honors price gouging. When we checked in the first room had an air conditioner that did not work at all. They moved us to another room but that air conditioner did not work well and the room was very warm all night. There is not decaf coffee offered with breakfast so you have to make it in the room and the coffee maker was broken in our room. Then the morning of checkout the toilet stopped flushing. When we informed the staff they basically shrugged it off. Very frustrating experience.
Jeremiah
Jeremiah (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月23日
Rm 122 TV wasn’t working, pillows were too soft
Michael
Michael (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月9日
Santiago
Santiago (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月3日
Greg
Greg (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
Poor visit
I rented a double queen suite with pull out bed. The AC in our room was not working properly. Lady at the front desk offered to have us put up in another room but it was only a double queen. We were cramped in the room, the reason i ordered the double queen suite. We made it work, but was not happy with the hotel.
Oscar
Oscar (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
Saul
Saul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Catarino
Catarino (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Good place to rest
Carpet in hallways need to be tightened. Tripped over bumps in carpet walking to room. Overall clean and comfortable
Keri
Keri (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月17日
I was unable to check in. And still charged for the room.
Carl
Carl (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月16日
Joseph
Joseph (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Nice pool and hot tub
Robert
Robert (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月10日
Ask for wash cloths and never received Our room was uncomfortably warm Was the worst Best Western we’ve ever stayed at
Joe
Joe (1 晚浪漫旅程)
Orbitz 真實旅客評價
10/10 完美
2024年8月7日
LaSandra
LaSandra (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月4日
Was disappointed that kids could come an go through the pool area. Talked to management about it. Acted as if they were surprised but the kids new what they were doing an had done it several times before.
Khrissen
Khrissen (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月26日
Saul
Saul (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月24日
Ronnie
Ronnie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月16日
Run down -- do not recommend
The building itself is just very rundown. The staff were friendly and helpful, but the state of the building was terrible. The carpet was tearing up, the building smelled like smoke; the hot tub wasn't working; the air conditioner units did not work and the room stayed around 80 degrees. Several things were broken in the room.