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New Akan Hotel

3.5 star property
Lakefront hotel with 2 restaurants, near Lake Akan

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Photo gallery for New Akan Hotel

Outdoor spa tub
Buffet
Outdoor spa tub
Public bath
In-room safe, desk, free WiFi, bed sheets
Nestled by the lake, New Akan Hotel offers a serene escape with an indoor mineral hot spring and relaxing sauna. Enjoy breakfast and dinner at the two on-site restaurants, unwind with laundry facilities or visit the snack bar/deli. The helpful staff have left a great impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Onsen
  • Laundry facilities
  • Free WiFi
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Hot springs
  • Breakfast available
  • Free train station drop-off
  • Sauna
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
  • Snack bar/deli

Feel at home (6)

  • Fridge
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
The current price is HK$963
HK$1,204 total
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for (Non-Smoking) Crystal - Western Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Western Style Room [No View Specified]

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
Desk
Daily housekeeping
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Non-Smoking) Shangri-La - Lake View Resort Twin Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Lake View Resort Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
Desk
Daily housekeeping
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for (Non-Smoking) Crystal - Lake View Western Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Lake View Western Style Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
Desk
Daily housekeeping
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Non-Smoking) Crystal - Lake View Japanese Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Lake View Japanese Style Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
Desk
Daily housekeeping
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for (Non-Smoking) Crystal - Japanese Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Japanese Style Room [No View Specified]

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
Desk
Daily housekeeping
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for (Non-Smoking) Shangri-La - Lake View Japanese Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Lake View Japanese Style Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
Desk
Daily housekeeping
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

View all photos for (Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
Desk
Daily housekeeping
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

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THE FOREST AKAN TSURUGA RESORT

  • Onsen
  • Airport transfer
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, 250 reviews
The price is HK$1,392
HK$1,726 total
26 Aug - 27 Aug
THE FOREST AKAN TSURUGA RESORT
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About the area

Map
2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467

What's nearby

  • Akankohan Eco Museum Center - 5 min walk - 0.4 km
  • Lake Akan - 8 min walk - 0.7 km
  • Akanko Ainu Theater Ikoro - 11 min walk - 1.0 km
  • Ainu Kotan - 16 min walk - 1.3 km
  • Taroko Lake Jiroko Lake - 2 min drive - 2.4 km

Getting around

  • Kushiro (KUH) - 64 min drive
  • Mashu Station - 35 min drive
  • Free train station drop-off
  • Train station pickup (surcharge)

Restaurants

  • ‪MAIN DINING TENGA 天河 - ‬6 min walk
  • ‪民芸喫茶 ポロンノ - ‬7 min walk
  • ‪百味庵 - ‬2 min walk
  • ‪奈辺久 - ‬4 min walk
  • ‪北国の味ばんや - ‬7 min walk

About this property

New Akan Hotel

New Akan Hotel offers a great location, putting you within a short 10-minute walk of Lake Akan. Guests can indulge in massages, and Felice, one of 2 restaurants, serves breakfast and dinner. Other highlights include a sauna, a snack bar/deli and a garden.

Languages

Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 370 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Free train station drop-off*
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–8:30 AM
  • 2 restaurants
  • Snack bar/deli

What to do

  • Hot springs

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1965
  • Garden
  • Arcade/games room
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
ROOM

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Felice – This buffet restaurant serves breakfast and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

New Akan Hotel
New Akan
New Akan Hotel Kushiro, Japan - Hokkaido
New Akan Hotel Hotel
New Akan Hotel Kushiro
New Akan Hotel Hotel Kushiro
HELP_OUTLINE

Frequently asked questions

Does New Akan Hotel offer free cancellation for a full refund?

Yes, New Akan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at New Akan Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at New Akan Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at New Akan Hotel?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at New Akan Hotel and nearby?

On-site recreation at New Akan Hotel includes hot springs. Enjoy amenities such as a sauna, an arcade and a garden.

Are there restaurants at or near New Akan Hotel?

Yes, there are 2 on-site restaurants.

What's the area around New Akan Hotel like?

New Akan Hotel is a short 6-minute walk from Lake Akan and 5 minutes' walk from Akankohan Eco Museum Center.

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New Akan Hotel Reviews

Reviews

8.0

Very good

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

We like hot spring big bath.
Takami, 2-night trip

10/10 Excellent

This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!
Ming, 2-night trip

8/10 Good

A very wide spread and luxurious buffet dinner. Take the half board
Tay Kay, 2-night trip

10/10 Excellent

good
KA LUN, 1-night trip

6/10 Okay

The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment.
Neil, 1-night trip

4/10 Poor

The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only.....
Fatima, 1-night trip

2/10 Terrible

お仕着せのブッフェのみ。例えば天ぷら。材料の質がひどく、揚げ方も雑。 刺身の品質は最悪。
Kiyotaka, 1-night trip

8/10 Good

屋外屋内とも展望大浴場が素晴らしい。また行きたい
toru, 1-night trip

4/10 Poor

阿寒湖付近全体の話のようですが、空調が弱すぎて扇風機の風でやっと過ごせる状況でした。虫が大量に飛んでいるので窓を開けるわけにもいかないにも関わらず、暑いのであれば窓を開けてくださいというホテルスタッフの対応にも頭がきました。 館内清掃にも手が行き届いておらず、壁に埃が付着していたり、少し窓を開けただけで窓の縁に溜まった埃が大量に舞う始末。挙げ句の果てに布団敷きのサービスも頼んだ時間に来ず、頼みに行っても横柄にあしらわれ、自分達でひきました。 景観は素晴らしく、アイヌの文化にも触れる事はでき、観光する価値はあります。 是非、大浴場の廊下の途中に飾った骨董品などを売却して、これからの温暖化や人手不足に備え、設備や教育投資にお金を回して欲しいと思います。
マサクニ, 2-night trip

4/10 Poor

宿泊した方の施設が古すぎてトイレを流すボタンは重すぎて力がいるし、部屋の鍵が開きずらい。 鍵のコツをつかむまで大変だった。 新館は綺麗みたいだが、新館か休館か分からず予約したので失敗だった。 食事はバイキング形式で、とても美味しく満足でした。 スパも気持ちよくて、暑くない時期ならきっともっと気持ち良いでしょうが……
Manami, 1-night trip

8/10 Good

TERAUCHI, 2-night trip

10/10 Excellent

夕食が豪華過ぎて食べきれないくらいあって、ジンギスカンや蕎麦、カレーなども食べたかったけれど他にも種類があり過ぎて食べきれないくらいありました、でも大満足でした
ISHII, 1-night trip

8/10 Good

CHIEMI, 1-night trip

10/10 Excellent

Ong, 2-night trip

8/10 Good

阿寒湖の目の前で気持ちがいい。朝夕食のバイキングの品数が多い。アイヌコタンへも歩いていける。
Akira, 1-night trip

4/10 Poor

JENCHIANG, 1-night trip

10/10 Excellent

takanori, 1-night trip

10/10 Excellent

YEE, 2-night trip

10/10 Excellent

施設は少し古さを感じるものの綺麗に清掃されています。 道産食材を使ったバイキングは満足感がありました。 朝早起きして屋上のガーデンスパから見る阿寒湖は美しかったです。
A, 1-night trip

2/10 Terrible

房價與質素不成正比

用餐超混亂，不能自定用餐時間，食物質素差，除了湯外，無一樣食物是熱的！房間太陳差，諾大的房間只有一個充電插頭；退房時間是10:00AM，是不是太早呢！
KWAN, 1-night trip

8/10 Good

静かですし、温泉も良かったです。
HONDA, 1-night trip

2/10 Terrible

部屋のトイレは使えないと思った方が

トイレが狭くて使い物にならない。あと付けで工事したのか、便座に座ると膝がドアスレスレ、立ち上がろうと上体を前に傾けると頭をドアにぶつける。水洗のボタンが温水シャワー便座との僅かな隙間に設置されていて押しにくい。温水シャワー便座を後付けしているためオリジナルの便座とサイズが合っていない。
1-night trip

6/10 Okay

ロケーションもよく、食事もビュッフェスタイルで品数も多く、美味しくいただきました。
Youichi, 1-night trip

8/10 Good

1-night trip

8/10 Good

ミノブ, 1-night trip