Escape to Grand Mercure Phuket Patong, a luxury eco-certified hotel near Patong Beach. With 3 outdoor pools and a waterslide, this haven offers endless fun for the whole family; unwind at Ryn Spa or take in breathtaking views from the rooftop terrace. Multilingual staff are on hand to ensure your stay is seamless.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Connecting rooms available
Gym
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Full-service spa
3 outdoor pools
Rooftop terrace
Breakfast available
Free area shuttle
Free shopping centre shuttle
Fitness centre
Steam room
Beach towels
For families (6)
Children stay free
Free cots/infant beds
Babysitting (surcharge)
Children's pool
Playground on-site
Fridge
The current price is HK$939
HK$939
HK$1,115 total
includes taxes & fees
8 Apr - 9 Apr
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Deluxe Room, 2 Single Beds, Pool Access
Deluxe Room, 2 Single Beds, Pool Access
Highlights
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Minibar (some free items)
34 sq m
Sleeps 2
2 Single Beds
View all photos for Superior Suite, 1 King Bed
Superior Suite, 1 King Bed
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
66 sq m
Sleeps 3
1 King Bed
View all photos for Villa, 2 Bedrooms
Villa, 2 Bedrooms
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
215 sq m
Sleeps 5
2 King Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
32 sq m
Sleeps 3
1 King Bed
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
32 sq m
Sleeps 3
2 Single Beds
View all photos for Villa, 1 Bedroom (Pool)
Villa, 1 Bedroom (Pool)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
130 sq m
Sleeps 3
1 Double Bed
View all photos for Deluxe Room, 1 King Bed, Pool Access
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
What's nearby
Patong Beach - 8 min walk - 0.7 km
Jungceylon Shopping Center - 8 min walk - 0.7 km
Bangla Road - 12 min walk - 1.0 km
Banzaan Fresh Market - 12 min walk - 1.0 km
Karon Beach - 15 min drive - 4.7 km
Getting around
Phuket (HKT-Phuket Intl.) - 59 min drive
Free local area shuttle
Airport shuttle (surcharge)
Free shopping centre shuttle
Restaurants
Sak & Sa Thai Food - 3 min walk
Bubbles - 1 min walk
San Sabai Restaurant - 1 min walk
Lilly's Aussie Bar - 3 min walk
مطعم اليمن السعيد - 3 min walk
About this property
Grand Mercure Phuket Patong
Grand Mercure Phuket Patong features a rooftop terrace and puts you within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at Bubbles Restaurant, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a fitness centre. The pool and helpful staff get great marks from fellow travellers.
Languages
Chinese (Mandarin), English, French, Japanese, Korean, Thai
At a glance
Hotel size
314 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
The name on the photo identification presented at check-in must match the name on the reservation.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Free area shuttle
Free shopping centre shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Water slide
Free local shuttle
Playground
Supervised childcare (surcharge)
Local/corner shop
What to do
Fitness classes
Yoga classes
Pool table
Beach nearby
Golf lessons nearby
Parasailing nearby
Scuba-diving nearby
Scooter/moped hire nearby
Working away
Business centre
3 meeting rooms
Computer station
Conference space (4455 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Facilities
6 buildings/towers
Built in 2014
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Library
Fitness centre
3 outdoor pools
Arcade/games room
Full-service spa
Massage/treatment rooms
Steam room
Water slide
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Spa
Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.
Dining
Bubbles Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Craft Bar – This brewpub only serves light fare. Happy hour is offered. Open daily.
Bounce – This poolside cocktail bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Chou Chou Deli Shop – This café specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Breakage deposit: THB 1000.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 600 for adults and THB 300 for children
Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way. Maximum occupancy 8)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for THB 1600.0 per night
Airport shuttle service for children up to age 18 costs THB 2000 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Children under 15 years old are not allowed in the spa without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Patong Patong
Grand Mercure Phuket Patong SHA Plus
Grand Mercure Phuket Patong Hotel Patong
Grand Mercure Phuket Patong SHA Extra Plus
Frequently asked questions
Does Grand Mercure Phuket Patong offer free cancellation for a full refund?
Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Phuket Patong?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Grand Mercure Phuket Patong?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Mercure Phuket Patong?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Grand Mercure Phuket Patong?
Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
What are the check-in and check-out times at Grand Mercure Phuket Patong?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Grand Mercure Phuket Patong and nearby?
Have fun with activities such as boat tours, scuba-diving and waterskiing, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a water slide, a steam room and spa services, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Grand Mercure Phuket Patong?
Yes, Bubbles Restaurant offers international cuisine, pool views and poolside dining.
Does Grand Mercure Phuket Patong have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Mercure Phuket Patong like?
Grand Mercure Phuket Patong is a short 8-minute walk from Patong Beach and 12 minutes' walk from Bangla Road. Travellers say that the area is walkable and good for shopping.
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Grand Mercure Phuket Patong Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 November 2024
Very nice stay here the location is perfect and the staff were very helpful
Harry
Harry, 2-night trip
10/10 Exceptional
9 November 2024
Staff were lovely, a great location
todd michael
todd michael, 8-night trip
10/10 Exceptional
8 December 2024
Staff was very attentive, and pleasant
Richard
Richard, 7-night trip
10/10 Exceptional
24 November 2024
I’d like to mention the housekeeping is amazing in this hotel the bar staff overall very happy to stay at this hotel definetly we will be back
Kanrawee
Kanrawee, 3-night trip
10/10 Exceptional
2 December 2024
Loved our stay at the Grand Mercure. Would definitely recommend.
Nicola
Nicola, 4-night trip
10/10 Exceptional
8 December 2024
It was a first class stay. Stay was friendly and accomodating. Hotel was very clean and housekeeping did a great job of cleaning and restocking everything. Would definitely stay again and recommend to friends.
Derrick
Derrick, 7-night trip
10/10 Exceptional
6 November 2024
As described, plenty of restaurants in walking distance of the hotel. Hotel staff is very welcoming and pleasant. Loved the rooms with pool access and the floating breakfast was refreshing.
Tanya
Tanya, 4-night trip
8/10 Very good
22 November 2024
Nice Location but will require a makeover soon with competition from Radisson & HI
Martin
Martin, 14-night trip
10/10 Exceptional
30 August 2024
The location of the hotel is excellent
Wai Cheung
Wai Cheung, 4-night trip
10/10 Exceptional
15 November 2024
Highly recommend hotel , pool access room was fantastic , breakfast was good , staff very friendly and polite .
Bacon and pastries were over cooked everyday which was a shame.
Definitely would stay there again , very convient .
Karen
Karen, 7-night trip
10/10 Exceptional
28 September 2024
Very nice place.
William
William, 5-night trip
10/10 Exceptional
2 November 2024
Lovely hotel in a great location. Across from the Otop Markets and walking distance to Jungceylon Shopping Mall and Bangla Road.
The hotel also offers a free shuttle that can drop you off at the beach or the shopping mall
Natalie
Natalie, 2-night trip
10/10 Exceptional
8 December 2024
I would absolutely recommend this property for an extended stay. From the start, the whole receiving staff was beyond helpful and so willing to make us comfortable. Massive thanks to Miss Boko at from reception for making our stay extra comfortable and safe. Great facilities and very clean property, housekeeping everyday, many in room amenities and extremely reasonably priced mini bar! Super close to all the night life and markets, tourist info right next door, and a laundry service right at the corner of the street that offers next day service for cheap! Thanks to everyone at Grand Mercure.
Jonathan
Jonathan, 5-night trip
10/10 Exceptional
14 November 2024
We liked everything about it
At the beginning we were given a room which was very smelly but there was no question asked and they changed us straight away
Vivienne Lisa
Vivienne Lisa, 10-night trip
10/10 Exceptional
26 November 2024
Good
Tayfun
Tayfun, 7-night trip
10/10 Exceptional
5 October 2024
Stayed in a pool access room which was great in the heat. Buffet breakfast was amazing. Spa services fantastic. Close to Patong beach, Bangla road, and otop markets just across the road from hotel. Loved this hotel. Will be back again.
Tracy
Tracy, 9-night trip
10/10 Exceptional
1 October 2024
I have stayed in this hotel 5 times now . It is in good central location in Patong . The staff are very good and friendly. Will be back here next year .
Eric Charles
Eric Charles, 7-night trip
10/10 Exceptional
11 June 2024
Glad to choose this hotel.
Daniel David
Daniel David, 7-night trip
2/10 Poor
15 October 2024
Food was amazing. Staff were great.
Older facility and it shows. Too many uneven floors that can cause you to trip.
Fozia
Fozia, 2-night trip
10/10 Exceptional
22 July 2024
Place is 10/10 for me from the who are all super generous and go out of the way for you to how clean the place was the food is beautiful can’t fault this place will definitely be staying here again
Bradley
Bradley, 14-night trip
10/10 Exceptional
7 May 2024
Convenient location
Friendly staff
We loved the pool access from our room
Tracy
Tracy, 3-night trip
10/10 Exceptional
2 August 2024
Excellent serviced. stayed 6 Nights.
Nitinkumar
Nitinkumar, 6-night trip
10/10 Exceptional
16 July 2024
Fantastic staff..
Ralph
Ralph, 8-night trip
8/10 Very good
23 May 2024
Great stay, right across the street from markets. Perfect location for walking around shops, food, etc. 20 min walk to beach and close to Bangla Rd. Overall great stay.
Joshua
Joshua, 2-night trip
8/10 Very good
17 June 2024
Great staff service, clean rooms , suitable for family. Buffet is good with wide option of spread.