booked this hotel for business for my associates and my self. the hotel is good enough and well located but the staff and their communications are terrible. i booked and PAID the hotel through hotels.com and insisted that i haven't paid and wanted me to pay again! on top of that i made a note that our flights were coming in late and specified the time we were landing as well. nevertheless they tried to release one of my collegues room. all around terrible customer service. will not be booking again.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
George
George (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Abdeladim
Abdeladim (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 16 日
Overprice for what it delivers
From a list of not worthy Hotel, this is is surely on my top 3.
Super overprice for what it delivers. Service is bad, meals aren't worthy, breakfast unorganized, staff doesn’t speak English.
I am sure the furniture is luxury which is interestingfor some people, but I didnt like at all the Hotel.
Carlos Eduardo
Carlos Eduardo (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Neil
Neil (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 16 日
Lovely hotel, luxurious, bathroom starts to look a bit dated, shower did not work very well, rooms otherwise clean and well maintained , some rooms face a building, hotel was kind enough to live me to street facing room, which was then a but noisy at night with the traffic. Overall satisfactory, would be happy to stay here again.
YOGESH
YOGESH (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Hotel is beautiful
Andrea
Andrea (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
.
gianluca
gianluca (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
tutto molto bene
andrea
andrea (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 1 日
Amazing property!
Sarah
Sarah (5 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 29 日
Dino
Dino (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 27 日
Abdulaziz
Abdulaziz (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 21 日
Abdulaziz
Abdulaziz (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Sarah
Sarah (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Vatche
Vatche (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Very nice hotel
Matt
Matt (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Excellent Hôtel!
Yanic
Yanic (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Jamal
Jamal (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 25 日
Room size is small!
Appliances not in best conditions: coffee machne, hair dryer.
Taoufik
Taoufik (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 7 日
Said
Said (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 6 月 28 日
Sue Kyoung
Sue Kyoung (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 5 月 27 日
saud
saud (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 5 月 17 日
Faisal
Faisal (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 5 月 12 日
Unfriendly staff
We are disappointed with our stay. Only the one in reception when we arrived who welcome us so warm and friendly. Then most of the cleaners in the 4rt floor are friendly too.
The rest of your team specially in the lobby are so unfriendly. They made us feel uncomfortable. When we passed by they don’t even greet us. And to think your hotel is not cheap. So we don’t understand why they don’t have proper customer service training. We stayed in your branch in Jeddah and we felt so welcomed and valued.
And this is the reason why we thought will try your branch in Riyadh. Sadly it was disappointing and not thinking of returning.