Monteverde Butterfly Gardens - 9 min walk - 0.8 km
Monteverde Orchid Garden - 12 min walk - 1.1 km
Reserva Biológica Bosque Nuboso Monteverde - 14 min walk - 1.2 km
Curi-Cancha Reserve - 4 min drive - 1.9 km
Monteverde Cloud Forest Biological Reserve - 8 min drive - 4.2 km
Getting around
La Fortuna (FON-Arenal) - 148 min drive
San José (SJO-Juan Santamaría Intl.) - 155 min drive
Airport shuttle (surcharge)
Shopping centre shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Laggus Restaurant - 13 min walk
Café Monteverde - 14 min walk
Las Riendas Restaurant - 2 min walk
Tree House Restaurante & Cafe - 14 min walk
Restaurante Sabor Tico - 10 min walk
About this property
Hotel Heliconia - Monteverde
When you stay at Hotel Heliconia - Monteverde, you'll be within a 10-minute drive of Monteverde Cloud Forest Biological Reserve. Guests can indulge in deep-tissue massages, and Rana Roja serves Italian cuisine. A bar/lounge, a terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
40 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Electric vehicle charging point on site
Transfers
Airport shuttle from 6:00 AM to 10:00 PM*
Bus station shuttle*
Off-site
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 6:30 AM–9:00 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service
What to do
Winery release events
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Zip-lining nearby
Hot springs nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
3 buildings/towers
Garden
Terrace
Communal living room
Spa services
At least 80% of food locally sourced
At least 80% organic food
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local culture and ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Accessible airport shuttle
Accessible bus station shuffle
Handrails in hallways
Hallway handrail height (centimetres): 99
Handrails in stairwells
Stairwell handrail height (centimetres): 99
Front entrance ramp
Grab bar in shower
Shower grab bar height (centimetres): 99
Bathroom emergency pull cord
Well-lit path to entrance
Step-free path to entrance
Cobblestone flooring in public areas
Room amenities
Be entertained
29-inch LCD TV
Cable TV channels
Home comfort
Espresso maker
Sleep well
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
Dining
Rana Roja – This restaurant specialises in Italian cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Spa fee: CRC 0.0 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge
Shopping centre shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between midnight and 3:00 PM can be arranged for an extra charge of CRC 0.0
Late checkout can be arranged for an extra charge of CRC 0.0 (subject to availability)
Spa access is available for an extra charge of CRC 0.0
Hosted evening meal costs CRC 0.0
Laundry facilities are available for an extra charge of CRC 0.0
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Heliconia Monteverde
Hotel Heliconia
Heliconia Monteverde
Hotel Heliconia
Heliconia Monteverde
Hotel Heliconia Monteverde
Hotel Heliconia - Monteverde Hotel
Hotel Heliconia - Monteverde Monteverde
Hotel Heliconia - Monteverde Hotel Monteverde
Frequently asked questions
Does Hotel Heliconia - Monteverde offer free cancellation for a full refund?
Yes, Hotel Heliconia - Monteverde does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Heliconia - Monteverde?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Heliconia - Monteverde?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Hotel Heliconia - Monteverde?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request.
What are the check-in and check-out times at Hotel Heliconia - Monteverde?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CRC 0.0 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Heliconia - Monteverde and nearby?
Have fun with nearby activities such as hiking, horse riding and mountain climbing. Additional recreation nearby includes hot springs and ecotours. Enjoy amenities such as spa services and a garden.
Are there restaurants at or near Hotel Heliconia - Monteverde?
Yes, Rana Roja offers Italian cuisine.
What's the area around Hotel Heliconia - Monteverde like?
Hotel Heliconia - Monteverde is in the heart of Monteverde, a short 9-minute walk from Monteverde Butterfly Gardens and 14 minutes' walk from Reserva Biológica Bosque Nuboso Monteverde.
Hotel Heliconia - Monteverde Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
21 July 2024
It’s a pretty good place to stay
Ariel
Ariel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Kenna
Kenna, 2-night trip
Verified Expedia guest review
8/10 Very good
7 July 2024
Heliconia
Very nice, clean and all the staff were friendly and helpful, especially Louiz.
He was wonderful. Grounds were beautiful with a lot of birds and flowers.
Restaurant food wasn’t great but the staff was very good.
Paige
Paige, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2024
jim
jim, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 April 2024
Beautiful views and grounds. Great location and very spacious. Our kids loved the loft space in the rooms and beds were comfortable. Staff was very friendly and helpful. On site restaurant was very good and breakfast included made an easy start to our days.
Nadia
Nadia, 2-night family trip
Verified Expedia guest review
6/10 Good
5 March 2024
It was run down compared to other places we stayed. There was no heat/air conditioning and no way to open windows. It was just average.
Allyson
Allyson, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 February 2024
Excellent location, close to downtown, friendly staff and clean room.
Kris
Kris, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 November 2023
Staff was super friendly and the view was amazing! Short drive to Sante Elena where there are shops and restaurants.
Angela
Angela, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 August 2023
Good hotel.
Bruce
Bruce, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2023
Gorgeous view of Monte Verde area
Julian
Julian, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 June 2023
Limpio, habitación amplia para una familia de 4. Tranquilo. Linda vista. Bien ubicado. Buena atención.
Gracias
JOAQUIN
JOAQUIN, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 April 2023
Esteban
Esteban, 3-night trip
Verified Hotels.com guest review
2/10 Poor
9 April 2023
Be careful, they tried to ask for more money from us AT CHECKOUT. Terrible service and a really bad experience.
Mariano
Mariano, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
20 February 2023
wonderfully situated. Very nice wooden work. Very good beds.
Geoffrey
Verified Expedia guest review
10/10 Exceptional
2 August 2022
very well cared. beautiful place. nice rooms.
isidoro
isidoro, 1-night family trip
Verified Expedia guest review
8/10 Very good
26 July 2022
Christian
Christian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2022
One night in Monteverde
We arrived late and were received with the same enthusiasm as the first customer of the day. Our rooms were clean and comfortable and the property was immaculate. Our breakfast was absolutely amazing! We loved the charm of the hotel and the staff was very accommodating. Close to everything as well.
Keary
Keary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 July 2022
Great overall experience. Beautiful and peaceful location.
Diana
Diana, 2-night family trip
Verified Expedia guest review
6/10 Good
18 March 2020
It was a different experience
When we checked on, the person working the desk spoke to me as if he had an attitude. I did not feel welcomed. The needs were not comfortable and the pillows were flat. At night, it got really cold because there is no heat in the rooms. We tried to reserve the jacuzzi, but was later told that the heater was broken. I was going to plan a proposal while in the jacuzzi, but that fell through. thought about checking out a day earlier.
Keith
Keith, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 January 2019
There was no telephone inmy room, and
light did not work well.
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
30 December 2018
The rooms were clean, the staff friendly, breakfast buffet was good...BUT oh my god the parking near impossible to find if you come in at night. Stayed in 500’s section and took forever to find parking for the area (had to drive to sign that said Art something and then another sign that had name of different hotel and holy cow if you went wrong way and had to reverse to turn around on very narrow gravel road) ... if you don’t have a car or drive in during the day it’s alright.
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
30 December 2018
Beautiful views, nice large room. Had to drive to breakfast as we were far away from the restaurant.
Verified traveller
1-night family trip
Verified Expedia guest review
4/10 Fair
16 June 2018
Horrible mattress. Room was clean. Staff was nice.
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
5 March 2018
room was cold! but porch was nice!
we had a glassed in porch which was wonderful - however the weather was VERY cool and windy and there was no heat in the room. There were small ants in the room and on the porch that swarmed any food or sweet thing left out. The room was on the third floor with no elevator - this would be a concern for anyone not able to climb steps easily. Also the uphill/steps from the reception area to the room would be difficult for those who were not in really good shape....
Verified traveller
2-night trip
Verified Orbitz guest review
8/10 Very good
3 January 2018
Shower stream was weak and shower head in poor condition. Very little hot water. Had to rush not to run out of hot water