No. 1, Xixin Avenue, High-Technology West Zone, Chengdu, Sichuan, 610041
What's nearby
Wide and Narrow Street - 10 min drive
People's Park - 11 min drive
Tianfu Square - 13 min drive
Taikoo Li Shopping Center - 14 min drive
Chengdu Research Base of Giant Panda Breeding - 19 min drive
Getting around
Chengdu (CTU-Shuangliu Intl.) - 35 min drive
Hongpailou Railway Station - 13 min drive
Chengdu West Railway Station - 14 min drive
Chengdu West Station - 15 min drive
Baicao Road Station - 13 min walk
Baiye Road Tram Stop - 16 min walk
Chenfeng Tram Stop - 22 min walk
Restaurants
麦当劳 - 12 min walk
两河森林公园 - 18 min walk
书香府邸 - 8 min walk
深香休闲花园会所 - 11 min walk
高马二溪黑茶 - 13 min walk
About this property
Crowne Plaza Chengdu West, an IHG Hotel
When visiting Chengdu, Crowne Plaza Chengdu West, an IHG Hotel is a great choice to consider. Guests can visit the spa to be pampered with massages, aromatherapy or hydrotherapy, and Garden Cafe, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. The property is only a short walk to public transportation: Baicao Road Station is 13 minutes away.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
347 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
What to do
Shopping
Working away
11 meeting rooms
Conference space (26910 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
An indoor pool
Full-service spa
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-width doorways
Area rugs in public areas
Area rugs in room
Tile flooring in public areas
Room amenities
Be entertained
IPod docking station
Flat-screen television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Bath only
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, 悦水疗. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Dining
Garden Cafe – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Yi dufu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
1982 Lobby Lounge – On-site lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 148 per person
Children & extra beds
Rollaway beds are available for CNY 293.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Chengdu West Hotel
Crowne Plaza Chengdu West
Crowne Plaza Chengdu West
Crowne Plaza Chengdu West, an IHG Hotel Hotel
Crowne Plaza Chengdu West, an IHG Hotel Chengdu
Crowne Plaza Chengdu West, an IHG Hotel Hotel Chengdu
Frequently asked questions
Does Crowne Plaza Chengdu West, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Chengdu West, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Chengdu West, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Chengdu West, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Chengdu West, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Chengdu West, an IHG Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Crowne Plaza Chengdu West, an IHG Hotel and nearby?
Crowne Plaza Chengdu West, an IHG Hotel has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Crowne Plaza Chengdu West, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.
Crowne Plaza Chengdu West, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 July 2024
Jan
Jan, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 July 2024
The staff was excellent. They went above and beyond to make my family and I feel welcome.
The rooms were nice, but some aspects felt past their prime. While the room was non-smoking, there was a lingering smell of smoke in some areas.
The hotel is well away from the city center and required a long walk to get to any food options. However, it was very convenient for our trip out of Xipu Station.
Brandon
Brandon, 1-night family trip
Verified Expedia guest review
6/10 Good
31 October 2023
Shower stall was very moldy (black) and the carpet was full of stain. Smelled like beer.
Mani
Mani, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
29 September 2023
V
Mani
Mani, 5-night trip
Verified Orbitz guest review
6/10 Good
23 September 2023
Mani
Mani, 7-night trip
Verified Orbitz guest review
8/10 Very good
5 June 2023
city vicinity
clean and safe
Yueh Huei
Yueh Huei, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
3 June 2020
daniel
daniel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2019
Nice stay in Changdu
Excellent hotel at a good price (western standards). Hotel is very modern, clean. Rooms are spacious, modern and high quality. Breakfast buffet was outstanding, with extensive selection.Highly recommend.
richard
richard, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 July 2019
Not a 5-star hotel in some regards
The hotel has excellent facilities like a swimming pool and a well equipped gym. The only downside is that the exterior part of the hotel was undergoing some road work and renovation. There was no proper signage on the way to access the hotel. As the entrance is on the second floor, the path to get to the lobby is not clearly labelled and I had to travel a fair distance to get to the lobby. It was inconvenient when I had a luggage to lug. A few days before I checked out, the road to access the lobby was sealed off and again no access sign was placed to guide the hotel guests to access the main road. I think the hotel needs to be pre-emotive in ensuring that signage is clearly placed to guide the exit and entrance into the lobby from the main road. The staircase also need to be lit properly. On the night when the earthquake tremor was felt, I could not access the ground floor using the staircase because it was poorly lit.
Verified traveller
13-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 April 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
13 November 2018
Great for business
The hotel felt luxurious & it was well maintained. Room was large & comfortable. Breakfast spread was quite good. Overall a pleasant stay.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 October 2018
Clean room, OK breakfast.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2018
Bernd
Bernd, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
14 January 2018
Overall, a good stay.
1) English language skill can be improved 2) Service (waiting time for food to be served) can be improved. Overall, a good stay.
Joo Huan
Joo Huan, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
9 December 2017
Stay
It is a nice hotel to stay in
Verified traveller
4-night business trip
Verified Hotels.com guest review
6/10 Good
15 November 2017
Unwelcoming reception from front desk
Front desk checking in did not see to needs and request of guests despite repeated reminders. Just turn a deaf ear and allocate twin bedroom on different floor for two rooms when we booked and paid for King bedroom. Most unsatisfactory.
Stephen
Stephen, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 September 2017
A beautiful hotel
This is a beautiful hotel with very helpful staff. The "single" beds are actually queen size so there is plenty of room for 4 in a room. Although the hotel is not downtown, it is walking distance to a street full of restaurants (especially hot pot restaurants, for which Chengdu is famous) and shops. We were in Chengdu to see the panda research center at Wolong and our guide suggested this hotel as it is located near the freeway and cut an hour off of our drive to the panda research center, allowing us to get there ahead of the crowds. It was an excellent suggestion. I would recommend this hotel to anyone not wanting to stay in downtown Chengdu.