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Hanoi Inner Hotel

3.5 star property
Lakefront hotel with restaurant, connected to a shopping centre, near Hoan Kiem Lake

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Photo gallery for Hanoi Inner Hotel

Lobby
View from room
Minibar, in-room safe, desk, soundproofing
City view
Interior
Near Hoan Kiem Lake, Hanoi Inner Hotel combines modern comfort and historic charm. Indulge in a meal at the restaurant, explore local culture with tour assistance or simply unwind with coffee/tea in the lobby. With dry cleaning services, express check-out and helpful staff previous guests have appreciated.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Self parking
  • Room service
  • Babysitting
  • Business centre
  • Airport shuttle
  • Beach shuttle
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Honeymoon Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Railway Station - 16 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪La Place - ‬1 min walk

About this property

Hanoi Inner Hotel

When you stay at Hanoi Inner Hotel, you'll be in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Free perks include WiFi and wired Internet. Also, Hanoi Old Town Night Market and Dong Xuan Market are within a 15-minute walk. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (VND 200000 per night)
    • On-site carport
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Lift
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

What to enjoy

  • Fireplace

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in Vietnamese cuisine.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 4 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 250000.0 per night

Parking

  • Self-parking costs VND 200000 per night

Policies

Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Splendid Star Boutique Hotel Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hanoi
Splendid Star Boutique
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Frequently asked questions

Does Hanoi Inner Hotel offer free cancellation for a full refund?

Yes, Hanoi Inner Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Inner Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hanoi Inner Hotel?

Yes. Self-parking costs VND 200000 per night.

Is an airport shuttle service offered by Hanoi Inner Hotel?

Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.

What are the check-in and check-out times at Hanoi Inner Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.

Are there restaurants at or near Hanoi Inner Hotel?

Yes, there's an on-site restaurant that offers Vietnamese cuisine.

What's the area around Hanoi Inner Hotel like?

Hanoi Inner Hotel is located on the boardwalk in Old Quarter, a short 6-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Old Town Night Market.

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Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Acceptable. It could be cleaner
Raffaele, 1-night trip

10/10 Exceptional

It's a nice hotel located in a street in the old quarter with lots of dining options. The staff is friendly and very helpful with tour and restaurant bookings.
Paolo, 4-night trip

8/10 Very good

Fantastic location!
Sure the room needed a little tlc but the excellent location and service more than make up for that! In fact there’s so much to see and do in the area that you’ll barely be in your room. Highly recommend!
June, 3-night trip

10/10 Exceptional

The staff was very helpful and kind. The hotel was centralized in the Old Quarter and walking distance to the lake and surrounding shopping areas and restaurants. We enjoyed our stay very much!
Teresa Jean, 8-night trip

8/10 Very good

Central inner CBD location which is convenient
Poasa, 1-night trip

10/10 Exceptional

Comfortable, good price and highly recommended
I came back to this hotel for the 2nd time. Very spaces and clean room, close to everything. Love it and highly recommended
Mimi Pham, 2-night trip

10/10 Exceptional

The staff was very friendly and genuinely cared for our expierence.
Aimee, 4-night trip

10/10 Exceptional

Lucy was very friendly and kind. If you want a comfortable hotel that is in the heart of things, this is for you. Rooms cleaned every day. Loved Hanoi. Amazing city.
HILARY, 2-night trip

10/10 Exceptional

Great location with very helpful staff
Corinne, 2-night trip

8/10 Very good

The location is advantageous.
Bladimir, 2-night trip

8/10 Very good

The staff were all so lovely and very accommodating. They stored my luggage for hours and said it was no problem at all. The only thing I think they could improve on is the bedding, which was cleanish but could be nicer. Everything else was great
Rhiannon, 2-night trip

8/10 Very good

It is clean but old such as old towels, toilet. The staff is friendly, service is ok. Close to the lake and good restaurant.
Huong, 3-night trip

10/10 Exceptional

Nice and welcoming receptionist who helped us to reserve an early taxis to the airport @ 4am. The room is clean, spacious and functioning. Double Queen beds fits our family of 4 comfortably. Thank you and highly recommended.
Hai, 1-night trip

8/10 Very good

Good. Was close to everything
eugene, 3-night trip

10/10 Exceptional

Extremely happy with the room and service
Very comfortable room, friendly and convenient, centralised of everything with a walking distance in the old quarter and the city. I will come back and stay here again in the near future
Mimi Pham, 2-night trip

10/10 Exceptional

Very good option, at excellent price. Well located, convenient.
Filipe, 1-night trip

8/10 Very good

People are just friendly, easy to talk and very safe
Sang, 2-night trip

8/10 Very good

The location was quite nice. Check in was smooth. Wifi was ok. Cleanliness was so so.
Soko, 3-night trip

6/10 Good

Not very clean. Older hotel with old fashion key locks. Good location.
Richard, 6-night trip

10/10 Exceptional

Fabulous location, close to the lake, restaurants, and markets. Very friendly and helpful staff who took good care of me. Easily met my 3 main criteria, clean, safe, and quiet.
Mark, 10-night trip

10/10 Exceptional

The hotel was right near the cathedral and really central so it was in the perfect area. The workers there were soo kind and helpful, helping us and giving us what we needed whenever we needed. I definitely recommend this hotel for anyone going to Hanoi :)

6/10 Good

First impressions didn't last.
Excellent location in the old quarter, easy walking distance to most places. At first glance, the room looked fine. However the TV, hairdryer and room safe didn't work. Despite reporting this to reception, nothing was done about it. The lid was also broken off the kettle. The lovely wooden tissue dispenser had no tissues and the fridge was set to max meaning the bottles of water and cans of beer provided (for use at a cost) were all frozen solid. The bed was made and the towels changed daily however the level of cleanliness left something to be desired. The sink area clearly wasn't cleaned, the run off marks from my toothbrush were there all week and a quick peek behind the bathroom curtain revealed that area hadn't been cleaned in years. The floor wasn't clean either, my grey socks soon had black soles. It's a shame because these are issues that could easily be fixed.
6-night trip

10/10 Exceptional

We actually stayed at the Capital Hotel, a sister property across the street. The room was a spacious, modern, nice shower and had a balcony which was great to spend time on to relax. Staff were amazing, friendly, sincere and gracious. The breakfast included was very good. I would come back for sure.
Maurice, 1-night trip

6/10 Good

Overall ok!
The location of the hotel is great, on a very nice street and close to most things in the old quarter. The staff were also very nice. Unfortunately, the hotel is very worn and not properly cleaned (we dropped something like under the bed which split into a lot of dust). It was ok to stay like that for us, but found the pictures and reviews a bit misleading.
5-night trip

6/10 Good

Walkable and convenient. Room was not clean especially the bathroom. There were stains all over the bathroom. The shower had a tape over it to keep the wiring intact. Upon our second day we were asked where we were going and we were asked to change room as to give allowance to a new customer who had just booked the room although we had also paid for a triple room! Absolutely rediculous!
Josephine, 2-night trip