In the heart of Torquay City Centre, The Heritage Hotel offers a warm welcome with continental breakfast, an arcade/game room, and ocean views from Appleby's Bar And Restaurant. Unwind on the beach or by the indoor pool and enjoy free WiFi throughout your stay.
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
What's nearby
Princess Theatre - 7 min walk
Torre Abbey Sands - 8 min walk
Riviera International Conference Centre - 8 min walk
Torre Abbey - 9 min walk
Inner Harbour - 11 min walk
Getting around
Exeter (EXT-Exeter Intl.) - 38 min drive
Torquay Station - 10 min walk
Paignton Station - 12 min drive
Torre Station - 18 min walk
Restaurants
McDonald's - 8 min walk
Loungers Visto Lounge - 4 min walk
Costa Coffee - 12 min walk
Calypso Coffee Company - 13 min walk
Rock Garden - 12 min walk
About this property
The Heritage Hotel
The Heritage Hotel offers a great location, putting you within a short 10-minute walk of Princess Theatre. Guests can take a dip in the indoor pool or grab a bite to eat at Appleby's Bar And Restaur, which serves breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Polish, Romanian, Thai
At a glance
Hotel size
24 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Special check-in instructions
The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service
Snack bar/deli
What to do
On the beach
Pool table
Beach nearby
Hiking/biking trails nearby
Boat tours nearby
Snorkelling nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Facilities
Terrace
Television in common areas
An indoor pool
Arcade/games room
Reception hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Grab bar near toilet
Room amenities
Be entertained
20-inch flat-screen TV
Premium cable channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
Appleby's Bar And Restaur – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Late check-in between 10 PM and 8:00 AM can be arranged for an extra charge of GBP 10
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 AM
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Heritage Hotel Torquay
Heritage Hotel
Heritage Torquay
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay
Frequently asked questions
Does The Heritage Hotel offer free cancellation for a full refund?
Yes, The Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Heritage Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 AM.
Are pets allowed at The Heritage Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Heritage Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Heritage Hotel?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 10:30 AM.
What is there to do at The Heritage Hotel and nearby?
Have fun with nearby activities such as boat tours, fishing and hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.
Are there restaurants at or near The Heritage Hotel?
Yes, Appleby's Bar And Restaur offers beachfront dining and ocean views.
What's the area around The Heritage Hotel like?
The Heritage Hotel is a short 7-minute walk from Princess Theatre and 8 minutes' walk from Torre Abbey Sands.
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The Heritage Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
23 November 2024
great hotel
philip
philip, 2-night trip
10/10 Exceptional
26 November 2024
Good value for money, great views
Chris
Chris, 2-night trip
10/10 Exceptional
5 October 2024
BUSINESS TRIP TO TORQUAY
EXCELLENT HOTEL
PHILIP
PHILIP, 3-night trip
6/10 Good
31 October 2024
I. Enjoyed my stay however I was travelling by myself and the room I was put in was more like a family roo. With 2 double beds and a single
Rachel
Rachel, 1-night trip
6/10 Good
3 November 2024
Ok just for a night while working in the area
Had to pay over £20 for parking our vans in car park as no room outside hotel, place was very tired smells a bit stale, staff were great, food was good, dog in room above me was barking late night, blokes shouting and arguing in corridor’s at 1am.
Drunks in bar very loud, avoid if you are travelling with children.
Gareth
Gareth, 1-night trip
8/10 Very good
30 September 2024
Good
Verified traveller
1-night trip
10/10 Exceptional
11 June 2024
Fantastic
In a word Fantastic
The location, room and staff
Paul
Paul, 1-night trip
8/10 Very good
24 November 2023
Excellent location
ravi
ravi, 2-night trip
8/10 Very good
31 October 2024
Did not like the old door locks on the room for security.
eugene
eugene, 1-night trip
4/10 Fair
1 January 2025
Saved by the pool
Two of the booked rooms were basically motel rooms which opened right into the car park. Both of which were right under the beer garden terrace which lead to lots of noise in the rooms.
Niether of the motel style rooms had working heating, resulting in the staff having to provide a plug in radiator for one of them. This would have been fine except the rooms lacked accessible plugs in the first place.
Notably there were also no fire evacuation details in either of the motel rooms.
The rooms were showing their age and looked like they hadn't aged well.
The only saving grace was the pool that the little one enjoyed as much as possible.
Verified traveller
4-night trip
10/10 Exceptional
16 September 2023
Enjoyable stay
Clean, tidy and views impressive over the bay.
Stacey
Stacey, 1-night trip
10/10 Exceptional
27 October 2024
No elevators or lifts
eugene
eugene, 1-night trip
10/10 Exceptional
26 July 2023
Very close to the beachfront, with plenty of parking for visitors. Plenty of options for food nearby and still nice and quiet in the room after 10pm.
Gary
Gary, 1-night trip
10/10 Exceptional
27 March 2023
Great location and good service with a good selection of food and drink
PAUL
PAUL, 2-night trip
8/10 Very good
5 February 2024
Would stay again
Nice location, no issues parking. Hotel rooms are a little tired and dated, but comfortable. Staff are lovely
Paul
Paul, 2-night trip
8/10 Very good
27 July 2023
Ideal location for beach and shops. Lovely views from the bar area. Good restaurants nearby.
John
John, 7-night trip
10/10 Exceptional
26 February 2024
Stayed for 3 nights. The staff were very friendly. Breakfast was good and what topped it up was the view whilst eating overlooking the sea.
Room was quiet and comfortable.
I would definitely stay again if I was in the area and I would recommend this hotel
Jane
Jane, 3-night trip
10/10 Exceptional
9 September 2023
A really clean and friendly hotel. Excellent facilities and wonderful sea views. Great location a minute from the beach and promenade. Very friendly helpful staff. I recommend this hotel we had a lovely stay.
Valerie
Valerie, 1-night trip
10/10 Exceptional
4 December 2022
Very well situated for the town centre and within easy walking distance from the train station.
Nigel
10/10 Exceptional
20 September 2023
Lovely view, meals were good but like many old English properties getting up the stairs with large suit cases was a struggle (we are a bit older & travelling from Australia). Really loved it, the staff were friendly & helpful. Convenient to beach & Torre Abbey.
Annette
Annette, 2-night trip
8/10 Very good
17 November 2023
I’d stay again
Amazing hotel , some mould on ceiling above shower but shower had amazing pressure
Cleaners left my door unlocked after cleaning which I was a bit disappointed by
Melanie
Melanie, 2-night trip
8/10 Very good
5 September 2022
The Heritage Hotel
It was really good. Amazing locations with views overlooking the front. Clean and spacious room!
Alessandra
Alessandra, 5-night trip
10/10 Exceptional
16 December 2022
Highly recommended
Great location overlooking the sea. Helpful friendly staff and the room was well appointed, in good condition, warm and clean. Decent ensuite bathroom with a shower.
Paul
Paul, 1-night trip
10/10 Exceptional
1 September 2022
Location is almost perfect. King's room a great space with lovely views of the beach. 8 minutes to the Palace theatre and 10 to the marina.
Terence
Terence, 1-night trip
8/10 Very good
28 January 2024
Lovely room and views
Fabulous views, lovely rooms and friendly staff, excellent food and close proximity to beach. Our stay was a little disrupted by workmen doing maintenence work, which we were warned of on arrival but still meant the lovely breakfast views we had booked for were not available. Walls were thin so could hear arguments into the early hours.