Perched on the boardwalk/promenade, The Pavilion Hotel offers a tranquil retreat with spa services like reflexology and massages. Enjoy in-room WiFi, dry cleaning/laundry services, and delicious meals at the restaurant. Guests have praised the convenience of tour/ticket assistance.
Reviews
7.27.2 out of 10
Good
Popular amenities
Spa
Non-smoking
Laundry facilities
24/7 front desk
Free WiFi
Free parking
Main amenities (12)
Daily housekeeping
Restaurants
Room service
Spa services
Conference centre
Business centre
Meeting rooms
24-hour front desk
Air conditioning
Laundry service
Self-serve laundry
Free newspapers in the lobby
Feel at home (6)
Private bathroom
Daily housekeeping
Laundry facilities
Lift
Bath or shower
LCD TV
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Standard Double Room, No Windows
Sepilok Orangutan Rehabilitation Centre - 12 min drive
Sandakan Harbour Mall - 12 min drive
Getting around
Sandakan (SDK) - 3 min drive
Restaurants
Kedai Batu - 17 min walk
Warung Padang Jawa - 5 min walk
Kedai Kopi Leekim - 18 min walk
Hameed curry house - 4 min walk
Sandokan Restaurant - 12 min walk
About this property
The Pavilion Hotel
When visiting Sandakan, The Pavilion Hotel is a great choice to consider. Guests can indulge in massages or reflexology, then grab a bite to eat at the restaurant.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Spa services
Banquet hall
Accessibility
Lift
Grab bar near toilet
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Bath or shower
Bidet
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.
Fees & policies
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Pavilion Hotel Sandakan
Pavilion Sandakan
The Pavilion Hotel Hotel
The Pavilion Hotel Sandakan
The Pavilion Hotel Hotel Sandakan
Frequently asked questions
Does The Pavilion Hotel offer free cancellation for a full refund?
Yes, The Pavilion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Pavilion Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Pavilion Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Pavilion Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at The Pavilion Hotel and nearby?
The Pavilion Hotel has spa services.
Are there restaurants at or near The Pavilion Hotel?
Yes, there's an on-site restaurant.
What's the area around The Pavilion Hotel like?
The Pavilion Hotel is located on the boardwalk, a short 10-minute walk from Sandakan Memorial Park.
The Pavilion Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Good
23 January 2024
Okay for the Price
Lars
Lars, 1-night trip
10/10 Exceptional
16 July 2023
Love t room. Comfortable & clean
Felicia
Felicia, 1-night trip
2/10 Poor
22 January 2024
The rooms and hotel facilities were very dirty. Carpets haven’t been vacuumed in weeks, the glasses were dirty the bed head was stained.
Dirk
Dirk, 1-night trip
8/10 Very good
10 July 2024
Pros are proximity to the airport, and available free shuttle to the airport as well. Otherwise an average 2 star hotel.
Cons Breakfast is a buffet style with Rice, Noodles and Vegetables, and Chicken.
Eggs are boiled but almost RAW. You can toast your own bread with butter and jelly. Coffee is ok.
The rooms are not very clean. Ours was a Non-smoking on the 4th floor, but it smelled like cigarettes.
There is Hot water in the shower. Only one half used roll of toilet paper was available. You get bath towels, but no face or hand towels are available.
The neighborhood around stinks like sewer but you can find a few places to eat.
Overall the place is convenient for an overnight stay before your flight.
Omar
Omar, 1-night trip
4/10 Fair
14 December 2024
Chung Yee
Chung Yee, 1-night trip
4/10 Fair
16 July 2024
Desayuno pésimo
Bastante antiguo, el desayuno de lo peor que he probado en mi vida. El zumo que ponen no pasa los estándares mínimos.
Armando
Armando, 1-night trip
10/10 Exceptional
5 July 2023
Nicholas
Nicholas, 1-night trip
6/10 Good
22 September 2022
Ten Siw
Ten Siw, 2-night trip
8/10 Very good
3 February 2022
Wong teck
Wong teck, 2-night trip
10/10 Exceptional
16 July 2020
Maria
Maria, 1-night trip
10/10 Exceptional
16 July 2020
Shuttle free to airport
During PKPP, breakfast was not provided but it was changed to lunch or dinner.
The meals provided delicious.
The hotel also free shuttle to airport.
Maria
Maria, 1-night trip
10/10 Exceptional
25 December 2019
friendly staf
Verified traveller
1-night trip
8/10 Very good
6 December 2019
Lee
Lee, 1-night trip
8/10 Very good
20 November 2019
Noranisah
Noranisah, 1-night trip
10/10 Exceptional
2 November 2019
Verified traveller
1-night trip
8/10 Very good
15 October 2019
Very good value for money. Close to airport and lots of local places to eat nearby
Verified traveller
1-night trip
4/10 Fair
11 September 2019
Dit hotel was werkelijk het ergste wat wij hebben gezien in Maleisië. De kamer was vies, beschimmeld en overal zaten vlekken!
Hanna
Hanna, 1-night trip
4/10 Fair
2 September 2019
Poor maintenance
Darussalam
Darussalam, 1-night trip
10/10 Exceptional
2 July 2019
Near to the airport. Plenty of restaurants around (walking distance). Easy to get grabcar. Highly recommended. Will stay here again.