We stayed five days in the Resort mainly because its proximaty to the Rainforest Discovery Centre (RDC) Condition of the rooms met our expectation and the overall environment of the site was good. Staff members were friendly especially the operator was very helpful in arranging us shuttle services between the resort and RDC. Choice of food was limited but tasted nice. The wash basin was small and maintenance to the shower needed to be improved. The wifi inside room was not steady enough.
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2013 年 6 月 21 日
overall need improve
facility outdated
Enviornment very good
restaurant need improve
prefect for birding
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 13 日
Ecaterina
Ecaterina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 21 日
Gammalt slitet hotel
Jättefin bild på poolen. Den fick oss att välja detta hotell.
Nu finns det inte så många andra att välja på i närheten så det fick bli detta då det är väldigt nära till orangutanger och solbjörnar
Men gammalt och slitet, trånga rum även då vi valde "delux". Slitna toaletter och duschar.
Frukosten var inte mycket att hänga i granen.
En frukt, en sorts ägg och en korv fanns att äta.
Ingen juice utan vatten och kaffe
Skulle kunna bli ett toppenhotell med lite mer serviceminded personal och några hinkar målarfärg.
Men skall ni bo 1 natt för att enkelt kunna ta er till Orangutangerna som ligger knappt 5 min promenad bort så funkar det kanon.
Jolle
Jolle (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 4 日
Unsafe old room
Very dated basic room with hard mattress resulting in difficult night sleep. Bathroom needs a renovation as just functional. Only good thing was that we got a room with air-conditioning.
The facility is 30years old and desperately needs the rooms to be renovated, 3 booked 3 night and left after 2 nights as we were feeling unwell with respiratory issues for what i believe was spending time in our room.
Judith
Judith (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 30 日
One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 8 日
The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.
John
John (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Rodrigo
Rodrigo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 9 日
Shohei
Shohei (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 2 日
A great stay for visiting the other areas of Sepilok. You get what you pay for. Good food in the restaurant there and the breakfast was better than expected. Excellent grounds for birding first thing in the morning. The closest accommodation to the Orangutan Rehabilitation Center (5 minute walk) but quite far from the Rainforest Discovery Center. We tried to walk to the RDC but got picked up by a black cab on the road side and paid 5 Ringits for the ride.
Thomas
Thomas (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 28 日
Property is run down
Desiree
Desiree (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Rooms are basic but the location to orangutan rehab center, etc and wilderness surrounds is all worth it. Unique jungle experience.
Staff and owners were so very helpful and considerate. Excellent cook here! We had a medical episode and the owners and staff couldn’t do enough to assist us! Thank you to Jessica and her staff.
Christina
Christina (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 19 日
Ne venez pas ici
Points positifs :
- la gentillesse du personnel
- le petit déjeuner en buffet
Points négatifs :
- Tuyau qui fuit sous le lavabo de la sdb, tout coule sur les pieds
- Pas de débit dans la douche
- Literie à ressort, j’ai eu mal au dos durant les 2 jours suivants
- Draps tachés
- Beaucoup de betes dans la chambre, notamment des termites
- Murs très fins à ce demander presque s’il y en a (les salariés font du bruit dès 7h à parler fort)
- le restaurant est extrêmement chère
- Eviter de mettre les sacs à dos dans la salle de prières, cela nous aurait permis de ne pas attendre 10 minutes lors de notre départ pour les récupérer.
Gloria
Gloria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Great place to stay!
Great accommodation with nice pool. Superior room definitely worth it vs standard
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Great spot for Sepilok just a bit run down
We enjoyed our stay here. Its a perfect location for exploring the sanctuaries and the food is average. There isnt loads around so its definitely fine for the few days you may be here. The grounds are beautiful and rooms were clean and spacious. The place just looks a bit run down but is fine for the price you pay.
Charlotte
Charlotte (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Beautiful surroundings
Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :)
Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.
Neil
Neil (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 9 日
Ihana ympäristö
Kaunis ympäristö. Huoneissa kulumista.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 31 日
MIchael
MIchael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 28 日
Kaunis paikka
Kaunis ympäristö. Rakennukset kaipaisivat kunnostusta ja päivitystä. Myös palvelussa olisi parannettavaa.
Elina
Elina (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 16 日
Philip
Philip (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 12 日
Some rooms are infested with bugs. Breakfast is the same every single day.