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Smartr Madrid Atocha

4.0 star property
City-center aparthotel within walking distance of Plaza de Santa Ana

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January 2025

Photo gallery for Smartr Madrid Atocha

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax) | Down comforters, memory foam beds, desk, iron/ironing board
Apartment, 1 Bedroom (4 pax) | Living area | 47-inch TV with cable channels
Duplex, 3 Bedrooms, 2 Bathrooms (8 pax) | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Interior detail
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Lounge area
  • Airport transfer
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Refrigerator

Main amenities (7)

  • 15 smoke-free apartments
  • Housekeeping (on request)
  • Airport shuttle
  • Air conditioning
  • Front-desk safe
  • Multilingual staff
  • Tour/ticket assistance

Feel at home (6)

  • Kitchen
  • Living room
  • Television
  • Coffee/tea maker
  • Elevator
  • Free toiletries

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 1 Bedroom (4 pax)

Apartment, 1 Bedroom (4 pax) | Living area | 47-inch TV with cable channels

Apartment, 1 Bedroom (4 pax)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Separate bedroom
Memory foam bed
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

Duplex, 2 Bedrooms, 2 Bathrooms (6 pax) | Living area | 47-inch TV with cable channels

Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
2 bedrooms
Memory foam bed
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax) | Down comforters, memory foam beds, desk, iron/ironing board

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
3 bedrooms
Memory foam bed
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Duplex, 1 Bedroom (3 pax)

Duplex, 1 Bedroom (3 pax) | Living area | 47-inch TV with cable channels

Duplex, 1 Bedroom (3 pax)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Separate bedroom
Memory foam bed
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

Down comforters, memory foam beds, desk, iron/ironing board

Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
2 bedrooms
Memory foam bed
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 pax)

Apartment, 2 Bedrooms (4 pax) | Living area | 47-inch TV with cable channels

Apartment, 2 Bedrooms (4 pax)

Highlights

Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
2 bedrooms
Memory foam bed
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Map
Calle Santa Maria, 36, Madrid, Madrid, 28014

What's nearby

  • Prado Museum - 6 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 7 min walk
  • Plaza Mayor - 13 min walk
  • Royal Palace of Madrid - 20 min walk
  • El Retiro Park - 3 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
  • Madrid (XOC-Atocha Train Station) - 13 min walk
  • Atocha Cercanías Station - 14 min walk
  • Madrid Atocha Station - 14 min walk
  • Anton Martin Station - 4 min walk
  • Estación del Arte - 8 min walk
  • Lavapies Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Maripepa Cervecería - ‬1 min walk
  • ‪Cher's Karaoke - ‬1 min walk
  • ‪Taberna Maceira - ‬1 min walk
  • ‪Taberna Elisa By Triciclo - ‬1 min walk
  • ‪La Hidria - ‬2 min walk

About this property

Smartr Madrid Atocha

Smartr Madrid Atocha offers a great location, putting you within just a 10-minute walk of Puerta del Sol and Gran Via. Apartments feature bonuses like washing machines, refrigerators, and microwaves. Public transportation is just a short walk: Anton Martin Station is 4 minutes and Estación del Arte is 8 minutes.

Languages

English, Romanian, Spanish

At a glance

DONE

Property size

    • 15 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1:30 AM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property for check-in information
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Freezer
  • Toaster
  • Coffee/tea maker

Bedrooms

  • Down comforter
  • Bed sheets provided
  • Memory foam mattress

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Living room

Entertainment

  • 47-inch TV with cable service

Laundry

  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Safe at front desk
  • Virtual front desk
  • Mobile key entry

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

General

  • 15 rooms
  • 4 floors
  • 1 building
  • Built in 1932

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 50 per stay
  • A damage deposit of EUR 50 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Housekeeping is offered for an extra charge of EUR 30 per day

Children & extra beds

  • Airport shuttle service for children up to age 2 costs EUR 30 (one-way)

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.

Also known as

Madrid4Rentals Barrio las Letras
SmartRentals Atocha Apartment Madrid
SmartRentals Atocha Apartment
SmartRentals Atocha Madrid
SmartRentals Atocha
Madrid SmartRentals Atocha Apartment
Madrid SmartRentals Atocha Apartment Madrid
Madrid SmartRentals Atocha Madrid

Frequently asked questions

Does Smartr Madrid Atocha offer free cancellation for a full refund?
Yes, Smartr Madrid Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smartr Madrid Atocha?
Sorry, pets aren't allowed.
Is parking offered on site at Smartr Madrid Atocha?
Sorry, there's no onsite parking at Smartr Madrid Atocha.
Is airport shuttle service offered by Smartr Madrid Atocha?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Smartr Madrid Atocha?
Check-in start time: 3 PM; Check-in end time: 1:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Smartr Madrid Atocha and nearby?
Recommended spots to visit include Plaza de Santa Ana (5-min walk) and Prado Museum (6-min walk), along with Thyssen-Bornemisza National Museum (6-min walk) and Museo Nacional Centro de Arte Reina Sofía (7-min walk).
Does Smartr Madrid Atocha have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Smartr Madrid Atocha like?
Smartr Madrid Atocha is in Madrid Centro, a short 4-minute walk from Anton Martin Station and 9 minutes' walk from Puerta del Sol.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Terrible mess getting codes for entry. I sent all info and credit card deposit in advance. Expected codes on date of stay. No response from property. Phone turned off. No response to text. Finally Hotel. Com sent me to the wrong property management office address . It was a mess!
Thomas, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Abdirahman, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great place in a very walkable neighborhood near the subway and the Prado. They made everything easy, providing all the information we needed and answering our questions, and then leaving us to just live in the apartment. Highly recommended!
Erik, 7-night family trip
Verified Expedia guest review

4/10 Fair

Totally ghetto
First thing we got as welcome greeting a set of buckets and moping set ! Then, the rooms could never be chilled due to the A/C would not work properly. The attic is right under the Madrid sun , we spent the time sweating like in a sauna ! Unfortunately, we could not move out due to summer time and places were completely book. I will definitely want my money back !
Next to the sink a welcome set on buckets and moping stick !
Stained furniture
The walls with freak old designs
More stain furniture. Not welcome to seat there !
Rodrigo, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable and large space to relax when not out exploring Madrid. A little loud on a Saturday night, but otherwise it was great!
Richard, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Arturo J, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

good property
Clean and tidy 2 room apartment, comms were excellent, although had to wait until exactly the start of reservation. no option for early check in. but good overall experience.
PD, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

I liked the property it is less that shows in the picture but it has everything you might need. Great location
Diana, 2-night family trip
Verified Expedia guest review

2/10 Poor

Although the apartment was ok and clean, it is not what I was looking for. It is advertised as a hotel room and it is not. I wasn’t informed I needed to do an online check-in otherwise I didn’t have the code to enter the building. I didn’t know I had to wait outside on the street until 3:00pm to get a code to enter. I didn’t know their “lobby” was in another address very far away. So I was on the street until found wifi from a shop who told me they were frustrated bcse this was a continuous situation of miss information that customers were getting every time they booked this place.
Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it
Jennifer, 3-night trip
Verified Expedia guest review

8/10 Very Good

Mariel Famecar Cruz, 2-night trip
Verified Expedia guest review

8/10 Very Good

Could be better
Problems getting into the hotel. When we arrived no one on site to give us keys and it took us time to contact people to tell us how to get the keys. Once in things went better. Stairs to second level ( bedrooms) were long and had no rail to help with navigation. Would not recommend if over 50.
3-night trip
Verified Hotels.com guest review

6/10 Good

The property was average. You get what you pay for.
claire, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Olga, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great location with walking distance to the most attractions. Had everything we need for a family vacation
Dmitriy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

SANDRO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Modern and spacious for 5 people. Great location, walking distance to Prado museum and city center. Very nice to have 2 bathrooms. Beds were comfortable. Entry codes were sent at last minute and our phone service wasn't working, so a bit clunky check in.
Verified Expedia guest review

10/10 Exceptional

Close to most sites. Easy to hail a taxi if needed. Lots of food choices. Felt safe with lots of police presence, there was a police station close by. Wish they had a dryer. We could not hang laundry outside because it rained a lot during our stay. Wish we had a face to face contact during checkin. We did not do any cooking but it looked like there were plenty of pots and pans to do so
sohail, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Everything goof
Nicolas, 4-night trip
Verified Expedia guest review

10/10 Exceptional

natalia, 1-night trip
Verified Expedia guest review

6/10 Good

Our family vacation in Madrid
Check-in was a bit difficult, but they were responsive over the phone and we did manage to check-in after about an hour. The place can definitely use some updates to the bathroom, shower door was not closing in the downstairs bathroom and the upstairs shower the water was backing up. Beds were comfortable, but some of the radiators didn't work in the apartment and it was colder in the first floor bedroom. Overall this place was OK but can definitely use some TLC.
Alexander, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Qiushi, 2-night trip
Verified Expedia guest review

4/10 Fair

Disappointed
Had two call many times to get info about my key and the shower was blocked so I had to call them and complain. They did fixed it later on the day but it should not happen in the first place.
Cristina, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The Space within the unit was good....But the condition of the unit was definitely not up to standard. We could not lock the lower washroom door as it was jammed and the handle on the inside was broken. Also one of the bedroom's headroom was all scraped up and the surface was not pleasant to look at... The main area of disappointment was the lack of Service and Courtesy. When we arrived at the building we could not get in as there was no one there to welcome us. We tried to email and to text but nothing worked. We only managed to get into the building when a guest was kind enough to let us in and gave us the telephone number to make contact.. When we did make contact the person from SmartRental said that we had to make a payment of Euro 200 in case we damage something in the condo.I said ok and gave my Visa number which he said did not work. so i gave my Master Card which he said also did not work. Then Smartrental said i would have to make the payment in person and to do that i would have come to where he was located. He gave me the address of his location. I got a Taxi and after a 15 minute drive ( one way) I got to the location where two guys were sitting behind a Desk in a Hallway. This looked to me as being rather suspicious. Anyway I gave my Visa Card, and for whatever reason the Visa card worked this time. ( It did not work when I was giving the number over the phone) I only hope this was Not a scam, because I left the Unit in perfect condition ( as i found it )
Joe peter, 7-night family trip
Verified Expedia guest review