Very dated hotel. Shower on top of spa in main room area. Terrible sleep from pigeons on the windows ledges. Staff were friendly though.
Ryan
Ryan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Holly
Holly (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月30日
Jacuzzi spa was super
Kieran
Kieran (3 晚行程)
Lastminute 真實旅客評價
2/10 欠佳
2024年8月22日
The building is VERY tired , the room service is a joke , the restaurant isn't open , the room keys didn't work in the parking area at any time and were unreliable entering the room
NIgel
NIgel (1 晚商務旅程)
Lastminute 真實旅客評價
6/10 不錯
2024年7月20日
Condition of room was below standard. Worn out toilet and spa not appearing clean. Curtains had bad stains and chair was not cleaned, very dusty. We were charged 20 dollars for parking and exit gate was not working apparently not for a month now. We stayed in this hotel 5 years ago in a different room which was a lot better at that time hence the choice to stay here again. Not sure if we will come back now. Staff were friendly.
Monica
Monica (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月12日
Great spot. Great service. Be back another day for sure.
Jamie
Jamie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月31日
Michelle
Michelle (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月30日
To start all taps were loose or broken ,the whole place smelt funny like a musty sort of smell and the spa wasn’t even clean
Kristian
Kristian (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月25日
Room card had to update multiple times 6 at least
times.
Spa , bed and furniture were all stained, holed and dirty.
2 stars I guess
Quade
Quade (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月25日
I think that the Housekeeping department need to up their standards as there were dirty coffee mugs and glasses from the previous guests in the cupboard. Air-conditioning was leaking dripping water onto the carpet we put towels on the floor so that it would some how soak up the water but the carpet was wet in the end
Paul
Paul (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月16日
Arrived at 1245 and I was met by a rather rude big kiwi guy at reception. I was informed my room wasn't ready and when I asked when might it be I was told if I wanted an early check in (all of an hour) I'd have to pay an additional $60 to which I laughed.
He said he'd call me as soon as it was ready which he never did at 1415 I returned and told it was now ready I should have charged him $60 for it being ready after my check in time.
The room itself was average, the light above the basin didn’t work so you had to rely on poor lighting from the room and the basin was badly cracked BUT the worst part was when my partner picked up someone elses underwear thinking they were mine....gross!
So much for housekeeping!
I eventually spoke to whom I presume was the manager who to her credit cringed when I told her what we'd found and had accounted at check in.
The $60 fee she said is only for those wanting like a 1000 or 1100 check in not an hour before which said alot about the guy's attitude at check in in the first place.
She kindly refunded 1 nights rate and our parking $20 per night which we appreciated but they need to get rid of their current staff if they want better reviews and believe in customer service.
We then went downstairs with the intention of having a drink and a feed to be met with every table being reserved for a party unless we wanted to sit outside near the kerb and traffic.
We left and went elsewhere overall a horrible experience and we'll never return.
Robert
Robert (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月9日
Definitely needs room revamps.
Francesco
Francesco (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月3日
The place is quite run down and dirty in places. Although it’s budget accomodation it could use improvement
Greg
Greg (3 晚商務旅程)
Wotif 真實旅客評價
8/10 很好
2024年4月21日
The room was a good size, the spa was awesome, damage on a wall in the toilet needs to be repaired, there was no sugar sachets with the tea & coffee. I rang the reception about 6.15pm with no answer. I rang for about 5 minutes on both numbers from phone in room then from my mobile but no answer. I just needed to know how to set the tv.
Katherine
Katherine (1 晚友伴旅程)
Wotif 真實旅客評價
4/10 一般
2024年4月8日
Hair by spa, toilet concrete had broken and actually moved when sitting, AC was terrible, stain on bed linen
Michael
Michael (1 晚浪漫旅程)
Wotif 真實旅客評價
4/10 一般
2024年3月16日
Jiaowen
Jiaowen (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年3月15日
Comfortable enough
Needs a Reno
Richard
Richard (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月11日
Staff are friendly.
Krystal
Krystal (1 晚友伴旅程)
Wotif 真實旅客評價
6/10 不錯
2023年12月20日
Tony
Expedia 真實旅客評價
8/10 很好
2023年12月14日
Chad
Chad (1 晚浪漫旅程)
Wotif 真實旅客評價
8/10 很好
2023年11月24日
Staff were professional and very helpful including organising a taxi when required
Malcolm
Malcolm (2 晚家庭旅程)
Wotif 真實旅客評價
4/10 一般
2023年11月12日
Very comfortable beds , friendly staff
Just needs to be undated, toilet door had bunch hole in it,
Kim
Kim (1 晚浪漫旅程)
Wotif 真實旅客評價
8/10 很好
2023年10月22日
Stuart
Stuart (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月17日
Not what I was expecting for the price. Staff stayed on personal mobile call when I waited at check in desk. I was handed a well used small yellow paper envelope with the key card. The room was dirty with sanitary product wrappers on the floor. The room was filled with scuff marks, cracks on walls. The shower head was dribbling n spurting in all directions which suggested it needed replacing or a good clean. No bathroom or toilet bin only one open bin in main area. Sheets were stained in various places. Shower curtains were used to seperate the bathroom from sleeping area. Not ideal when you’ve booked a two bed room n not sharing with a partner/spouse. Check out no one at reception and didn’t answer my 3 phone calls. Just overall a very unpleasant and underwhelming stay.