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Maya Boutique Hotel & Spa

4.0 star property
Relax by the tranquil lake then unwind with an aromatherapy treatment or Swedish massage at this upscale retreat.

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Photo gallery for Maya Boutique Hotel & Spa

Lobby
Daily cooked-to-order breakfast (VND 700000 per person)
Minibar, in-room safe, desk, iron/ironing board
City view from property
Minibar, in-room safe, desk, iron/ironing board
Located in the heart of Hanoi, Maya Boutique Hotel & Spa offers a serene oasis near Hoan Kiem Lake. Unwind with a Swedish massage or aromatherapy at the full-service spa, indulge in cooked-to-order breakfast options, and stay connected with free in-room WiFi. Previous guests rave about their rejuvenating experience.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Breakfast available
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room, No Windows

Minibar, in-room safe, desk, iron/ironing board

Superior Double or Twin Room, No Windows

Highlights

Air conditioning
LCD TV
Frette Italian bed sheets
Private bathroom
Bathrobes
Bidet
Hairdryer
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, City View

Living room

Deluxe Double or Twin Room, City View

Highlights

Air conditioning
LCD TV
Private bathroom
Bathrobes
Bidet
Hairdryer
Minibar
Coffee/tea maker
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Double Room, 1 Queen Bed, City View

City view

Junior Double Room, 1 Queen Bed, City View

Highlights

Air conditioning
LCD TV
Private bathroom
Bathrobes
Bidet
Hairdryer
Minibar
Coffee/tea maker
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, City View

Minibar, in-room safe, desk, iron/ironing board

Family Suite, City View

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Bidet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

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About the area

Map
20 Dao Duy Tu, Hoan Kiem Dist., Hanoi, 08484

What's nearby

  • Quan Chuong Gate - 2 min walk
  • Dong Xuan Market - 5 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • Hoan Kiem Lake - 8 min walk
  • St. Joseph's Cathedral of Hanoi - 14 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 8 min walk
  • Hanoi Gia Lam Station - 12 min drive
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪AHA Cafe Đào Duy Từ - ‬1 min walk
  • ‪Bánh Mì 14 - Hàng Buồm - ‬1 min walk
  • ‪Banh mi 17 - ‬1 min walk
  • ‪Pizza Lovers - ‬1 min walk
  • ‪Bún chả Nguyễn Siêu - ‬1 min walk

About this property

Maya Boutique Hotel & Spa

When you stay at Maya Boutique Hotel & Spa, you'll be in a fantastic location, only a five-minute walk from Quan Chuong Gate and Dong Xuan Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Swedish massages, body wraps or facials. Also, Hoan Kiem Lake and Hanoi Old Town Night Market are within a short 10-minute walk.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, MAYA SPA. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VND 700000 per person
  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.

Also known as

Hanoi Old Quarter Boutique
Asia Star Hotel
Hanoi Asia Star
Maya Boutique & Spa Hanoi
Maya Boutique Hotel & Spa Hotel
Maya Boutique Hotel & Spa Hanoi
Maya Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Maya Boutique Hotel & Spa offer free cancellation for a full refund?

Yes, Maya Boutique Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Maya Boutique Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Maya Boutique Hotel & Spa?

No, unfortunately, but there's discounted parking nearby.

Is an airport shuttle service offered by Maya Boutique Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.

What are the check-in and check-out times at Maya Boutique Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Maya Boutique Hotel & Spa and nearby?

Maya Boutique Hotel & Spa has a spa.

Are there restaurants at or near Maya Boutique Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around Maya Boutique Hotel & Spa like?

Maya Boutique Hotel & Spa is in Old Quarter, a short 8-minute walk from Hanoi Long Bien Station and 8 minutes' walk from Hoan Kiem Lake.

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Maya Boutique Hotel & Spa Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location for a great price!
Great location for a great price!
3-night trip

8/10 Very good

Overall our stay was very nice. Receptionists and cleaning ladies are so kind. Breakfast was poor
Hakan, 5-night trip

10/10 Exceptional

Staff was amazing. Love them.
Ngoc, 4-night trip

10/10 Exceptional

Lovely one night stay at Maya Boutique Hotel. The receptionist was so lovely and gave us great recommendations for Hanoi and Cat Ba island (our next destination). Good central location in the old quarter - would stay here again.
Jenny, 1-night trip

10/10 Exceptional

The staff was very friendly and always helped us organize our tours. The hotel was clean and the breakfast was great.
Ole, 10-night trip

10/10 Exceptional

Comfortable stay, good value
Worth paying the extra $10-15/night over cheaper hotels in the Old Quarter with less comfortable rooms. Would stay here again.
Nicholas, 2-night trip

10/10 Exceptional

David and Vi and all of the staff were amazing & so helpful! They were the sweetest, hardest working group of individuals we met in Hanoi. The hotel is old and small as its in the Old Quarter of Hanoi, but overall kept very clean. At night, we hung out in the dining area after our long days. Directly across was a pho ga run by a Vietnamese auntie and uncle and man i sure miss her pho ga, so plain but so delicate and delicious, broth is so clean too! I ate if not once, twice a day there and that was pretty much my meals for the day. Hope you will visit America David & Vi. It was great getting to know you and thanks for your hospitality!
Diane, 5-night trip

10/10 Exceptional

The location is the best and breakfast was really good, we enjoyed it very much. Staff and manager were very lovely, truly hospitality service we have been given. Special thanks to Maci, Jimin, Alec and highly recommend it!

10/10 Exceptional

This lovely hotel is hiding behind a small backstreet entrance in old town area of Hanoi. The rooms are really clean and have everything you need for a few nights stay. The staff are friendly and helpful and the location is perfect for exploring Hanoi. Would definitely recommend this place.

8/10 Very good

We loved the staff, if you like downtown life this is the place to go. Right in the middle of the old quarter, crazy traffic, lots of people, noisy and tons of shopping. The rooms are older but clean and like most Asian beef hard.
Daniel, 1-night trip

8/10 Very good

Nice stay
Nice customer service experience. Staff are very friendly and helpfull.
1-night trip

8/10 Very good

No frills but good place if looking for an acceptable accommodation to enjoy the Old Quarter. Staff was helpful in setting up an excursion to Ninh Binh that came in a bit cheaper than a comparable excursion we looked at online.
Eric, 5-night trip

6/10 Good

The pictures looks much better than the actual condition.
Harry, 3-night trip

8/10 Very good

nice staff!!! Liked the view on balcony. The staircase is a bit narrow.
Guoqiang, 2-night trip

8/10 Very good

Most helpfull staff in a long time
Maya Boutique Hotel is well located, clean and comfortable - everything my gf and I were looking for. What really made our day though, was the most helpfull staff throughout our stay, and even beyond. From the moment we arrived until three nights after we actually checked out, they were doing everything to make our stay in Hanoi a great experience. Thank you very much.
Kasper, 2-night trip

8/10 Very good

Clean and decent but overpriced and loud
Room was okay and clean but overall nothing special for the price. Breakfast was okay, very simple. Worst part is noise - extremely loud street all night, windows don't block any noise. You hear even the elevator all night as it is a very narrow building. Don't expect a good night sleep if you are a light sleeper.
Samin, 1-night trip

8/10 Very good

Great Service with a Few Facilities Hiccups
Let me start out by saying that Mrs. Ty was WONDERFUL. She spent time with us giving great suggestions on things to do. She and ALL HER STAFF provided impeccable service for our entire trip. And the location is spectacular! Close to all the things we wanted to experience in Old Quarter. We had two rooms. One was a Deluxe Double (606). This room had significant problems with wifi the whole 3 days we were there. The staff tried to fix it, but to no avail. Also on two of the three days the shower in this room was lukewarm. The other room, Jr suite with a balcony (808), just had just a few hiccups on the wifi. Had to keep using the wifi of other rooms. The elevator went out of order on our last day but the staff communicated it right away and helped me by bringing my luggage down from the eighth floor.
Brenda, 3-night trip

10/10 Exceptional

After prolonged problems in transit, Maya Boutique Hotel offered a dependable sanctuary where we could rest and recover. The staff was understanding of our plight and made the compassionate decision to waive the change fee when we could not make the first night of our reservation. We were moved to see the same two or three familiar faces, over and over, working shifts at hours godly and otherwise. One evening, we tiptoed back from a midnight meal to see the gently sleeping form of the receptionist on the lobby couch. My partner described the image as “visceral”, representative of a culture of self-sacrifice. So too did I feel deeply grateful towards the staff for their work ethic and tireless service. As for the property itself, the hotel is situationally ideal and walking distance from all the animated markets and street scenes for which Hà Nội is famous. A steal, though almost too comfortable to be considered budget travel! Don’t hesitate to book; Maya deserves the support.

8/10 Very good

Alain, 1-night trip

8/10 Very good

Alain, 2-night trip

10/10 Exceptional

Antonio, 2-night trip

8/10 Very good

Excelente atencion
No fue lo que esperaba No es 4 estrellas es un hotel antiguo muy pequeño con personal muy amable Bien ubicado cerca de todo el caos de la ciudad pero por eso mismo muy pero muy ruidoso casi imposible dormir Cama algo incomoda Pero si muy limpio todo Desayuno rico muy bien atendido
vivian, 3-night trip

8/10 Very good

Sehr nettes Hotel, zentral in der Altstadt gelegen und daher bis mindestens 2 Uhr morgens sehr lauter Umgebung. Freundliches, zuvorkommendes Personal, der Trip nach Halong Bay war perfekt organisiert. Alle Sehenswürdigkeiten von Hanoi konnten perfekt von dem Hotel aus zu Fuß erreicht werden.
Kerstin, 3-night trip

10/10 Exceptional

Perfecto precio calidad
Buena ubicación, limpieza, comodidad. Atención al cliente. Rico desayuno
LUIS HUMBERTO, 2-night trip

10/10 Exceptional

Hao, 1-night trip