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Lucky Star Hotel

3.0 star property
Hotel convenient to Royal Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lucky Star Hotel

Desk, free WiFi
Front of property
Reception
Room amenity
Desk, free WiFi

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Spa
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Room service
  • Spa services
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Corner/local shop
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

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Pool
Airport transfer
Free parking
Free WiFi
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About the area

Map
#14, Street 336, Sangkat Phsar Deumkor, Khan Toul Kork, Phnom Penh, 855

What's nearby

  • Central Market - 3 min drive - 2.4 km
  • Tuol Sleng Genocide Museum - 3 min drive - 2.1 km
  • Tuol Tom Pong Market - 3 min drive - 2.5 km
  • Royal Palace - 3 min drive - 2.7 km
  • NagaWorld Casino - 4 min drive - 3.6 km

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 26 min drive
  • Phnom Penh Railway Station - 9 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪KAKA Suki Soup & Buffet - ‬5 min walk
  • ‪Samphors Bok Lahong - ‬9 min walk
  • ‪Starbucks Olympia Mall - ‬14 min walk
  • ‪Khmer Thai Restaurant - ‬6 min walk
  • ‪Pizza World - ‬6 min walk

About this property

Lucky Star Hotel

Lucky Star Hotel puts you a short five-minute drive from Royal Palace and NagaWorld Casino. Guests will have free perks such as WiFi, valet parking and self-parking. Also, this hotel is a short five-minute drive from Riverside.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 60 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 7:00 AM; check-in end time: 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle (available on request)*

Off-site

  • Area shuttle within 5 km*

Property amenities

Food and drink

  • Room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1998
  • Spa services

Accessibility

  • Lift

Room amenities

Be entertained

  • 21-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Lucky Star Hotel Phnom Penh
Lucky Star Hotel
Lucky Star Phnom Penh
Lucky Star Hotel Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Hotel Hotel Phnom Penh

Frequently asked questions

Are pets allowed at Lucky Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Lucky Star Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Lucky Star Hotel?
Yes, an airport shuttle is available. The charge is USD 10 per vehicle one way.
What are the check-in and check-out times at Lucky Star Hotel?
Check-in start time: 7:00 AM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Lucky Star Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (4-min drive) is nearby.
What is there to do at Lucky Star Hotel and nearby?
Lucky Star Hotel has spa services.
What's the area around Lucky Star Hotel like?
Lucky Star Hotel is a short 10-minute walk from Olympic Stadium and 5 minutes' walk from City Mall.

Lucky Star Hotel Reviews

Reviews

6.2

Good

6.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Fair

Weird Chinese hotel. No English spoken. Very dirty rundown room where most of the light switches do not work, no shower curtain in the bathroom, no bath plug, no bath mats, ugly window view. Very noisy in the mornings; cleaners screaming & shouting, loud machinery banging for over 1 hour! A truly awful hotel.
Peter, 2-night trip
Verified Lastminute guest review

4/10 Fair

Staff was unable to locate our reservation. The room was visibly dirty, no wifi, large towel on the bed for a blanket, and a lock was broken on the door. Additionally, not a safe area for a lady traveling alone, which thankfully I wasn’t.
Serena, 1-night family trip
Verified Expedia guest review

4/10 Fair

George, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Worst Hotel EVER!
I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay. The main issues were as follows: - Rooms are absolutely filthy (please see photos that speak for themselves!) - The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers. - Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude! - Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms. Overall, a very disappointing stay.
Vincent, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent. Nice place. Recommend highly. Will visit again
24-night trip
Verified Expedia guest review

8/10 Very good

No shuttle pickup from/to airport
Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful
Randall, 4-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Need better maintenance
Not well maintenance hotel
Paul, 2-night business trip
Verified Hotels.com guest review

6/10 Good

They only gave a tiny soap (didn't get replenished every day, often had to ask), the air conditioner didn't work properly, and they only provided a very thin blanket - i asked for more blankets but they said they didn't have any. Overall you get what you pay for, and the staff tried their best to be friendly and helpful given the language limitations.
Rudy, 8-night trip
Verified Wotif guest review

8/10 Very good

Hulda Thorunn Ottesen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice place to stay. Close to all tourist sites and good shopping areas.
2-night trip
Verified Expedia guest review

4/10 Fair

Surrounding restaurants ALL booked out with weddings, ++ noisy in room. Staff service was very disappointing.
Verified Hotels.com guest review

4/10 Fair

Probably one to avoid
Booked online and arrived late. Didn't seem to have my booking and the pictured hotel was full so I was told to go next door which is part of the complex I think. However they wanted me to pay which I didn't want to do as I had already paid online. Staff did not speak good English and I spoke to someone by phone and emailed my booking which got it sorted. Large room but not in particularly good condition or clean. Near the airport, a few dollars in a tuk tuk which is why I stayed. Booked same day as my prior accommodation had no air con or windows. Staff did seem helpful but I think had I stayed here as a female solo or inexperienced traveler might have felt very uneasy.
Verified Hotels.com guest review

10/10 Exceptional

Our adventurous stay in Phnom phen. oldies 67
Thorouhgly enjoyed our stay for 5 nights.0lder but more interesting part of town.The general all day and night markets at the bottom street.Only $5usd 1/2 hour from airport.We walked to S-21 prison, $3or4usd by took took to Royal Pallace. 5 min walk from City Plaza supermarket for all European food.We arrived on a Sunday to a dozen weddings in progress as the street is all wedding venues.
Verified Hotels.com guest review

8/10 Very good

Clean and decent
Close to town, had all the amenities. Easy for tuktuk drivers to find which was a relief. Would have been nice if a laundry service was offered as I couldn't find one in Phnom Penh at all.
Verified Expedia guest review

6/10 Good

Helpful staff and clean
Clean and a bargain. Good for a night or two
Verified Hotels.com guest review

6/10 Good

Clean and friendly
Kind of in the middle of nowhere. And rather hard to find
Verified Expedia guest review

8/10 Very good

wonderful place to say, but not close to the fun.
everything was fine here but its a bit of a ways from the real touristy area so walking it would not be convenient. All else was just fine.
Verified Hotels.com guest review

2/10 Poor

Verified Wotif guest review

8/10 Very good

Clean, spacious, but useless balcony
We booked the room with furnished balcony. However, there was no any furniture on the balcony and it opened to a wall of half-constructed building so there was no any view and actually the balcony was useless. Balconies with view seemed to start from next floor. The staff promised to change the room next day but it didn't happen. Generally, the room was clean and very spacious.
Verified Hotels.com guest review

6/10 Good

You get what you pay for...
The location is about a 3 dollar tuk tuk into the centre, but if you're planning on the killing fields etc then it's all dispersed outside of the centre anyway so you're going to spend on tuk tuks regardless. It's in a very 'local' part of town in the sense that some restaurants wing serve you if you're western. Bit off-putting. We managed ok though and area was quiet- which we wanted. The room did not exactly look like the online photos (photoshop!!), but it was adequate. Our main issue was that the maids did not sweep under the beds so there was rotting goodness knows what under there- which attracted ants! They were helpful enough to clear this up but it didn't completely get rid of the ant problem. This didn't ruin our stay and for £9 a night, I suppose it's to be expected, especially since the surrounding streets are in much worse state!
Verified Expedia guest review

6/10 Good

Value: Cheap, Inexpensive, Low-priced; Service: Lacking; Don't pay more than $3 for a tuk-tuk into the main part of Phnom Penh. If you ask how much first they will ask for $5.
Verified Wotif guest review

8/10 Very good

economic hotel near olympic stadium and city mall
it was a nice economic hotel near olymic stadium and city mall. staff was nice and helpful.
Verified Hotels.com guest review

4/10 Fair

Bad experience
The website infomed that the following are available in the room among other facilities: cofee/tea maker, furnished balcony, phone,in-room safe, plasma TV (it was a normal TV available), slippers, wired high-speed internet. NONE of these facilities were available in the room. In addition, the wifi signals was so poor I could not use internet at all. The door to the room balcony is not lockable. It was facing to a busy kitchen, an ugly and disgusting view. The hotel management flatly refused that these facilities are not available in their hotel. What I got only a pair of slippers. Information provided in the website was misleading. Otherwise, I would have chosen another hotel.
Verified Hotels.com guest review