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Mercure Melbourne Caroline Springs

4.5 star property
Relax in style with a dip in the indoor pool then enjoy lunch at Westwaters Bistro.

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Photo gallery for Mercure Melbourne Caroline Springs

Terrace/patio
Exterior
Exterior
Bar (on property)
Minibar, in-room safe, desk, iron/ironing board
Located in Caroline Springs, Mercure Melbourne Caroline Springs offers a warm welcome with a coffee shop, playground and spa tub. Take advantage of the on-site Westwaters Bistro for lunch or dinner and unwind at the bar or gym. Free WiFi is available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Free parking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The current price is HK$847
HK$932 total
includes taxes & fees
23 Mar - 24 Mar

Room options

View all photos for Superior Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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8.2 out of 10, Very good, 553 reviews
The price is HK$804
HK$884 total
includes taxes & fees
2 Mar - 3 Mar
Quest Caroline Springs
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About the area

Map
10-20 Lake Street, Caroline Springs, VIC, 3023

What's nearby

  • Watergardens Town Centre - 7 min drive
  • Sunshine Hospital - 11 min drive
  • Flemington Racecourse - 19 min drive
  • Crown Casino - 23 min drive
  • Melbourne Central - 25 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Melbourne, VIC (AVV-Avalon) - 43 min drive
  • Caroline Springs Station - 6 min drive
  • Melbourne Deer Park Station - 11 min drive
  • Melbourne Diggers Rest Station - 13 min drive

Restaurants

  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Watervale Fish & Chips Taylors - ‬15 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Jolly Miller Caroline Springs - ‬2 min walk
  • ‪KFC - ‬6 min walk

About this property

Mercure Melbourne Caroline Springs

Located near a train station, Mercure Melbourne Caroline Springs is a great choice for a stay in Melbourne. Guests can take a dip in the indoor pool or grab a bite to eat at Westwaters Bistro, which serves lunch and dinner. Other features include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Westwaters Bistro – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: AUD 250.00 per accommodation, per stay

Optional extras

  • WiFi is available in guest rooms for AUD 20 per night (rates may vary)
  • Wired internet access is available in guestrooms for AUD 20 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5 to 25 for adults and AUD 10 to 10 for children
  • Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Rollaway beds are available for AUD 44.0 per night

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Prepaid credit cards are not accepted for any bookings.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Springs
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Springs Caroline Springs
Mercure Melbourne Caroline Springs Hotel Caroline Springs

Frequently asked questions

Does Mercure Melbourne Caroline Springs offer free cancellation for a full refund?

Yes, Mercure Melbourne Caroline Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Melbourne Caroline Springs?

Yes, there's an indoor pool.

Are pets allowed at Mercure Melbourne Caroline Springs?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Melbourne Caroline Springs?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Melbourne Caroline Springs?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-out is available.

What is there to do at Mercure Melbourne Caroline Springs and nearby?

Mercure Melbourne Caroline Springs has an indoor pool and a hot tub, as well as a fitness centre.

Are there restaurants at or near Mercure Melbourne Caroline Springs?

Yes, there's an on-site restaurant, Westwaters Bistro.

Does Mercure Melbourne Caroline Springs have any outdoor private spaces?

Yes, every room features a balcony.

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Mercure Melbourne Caroline Springs Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location.
Great location. Large room. Shops near by and plenty of options for meals.
Glen, 3-night trip

2/10 Poor

Good place to stay, close to all ammenities
Vikash, 1-night trip

10/10 Exceptional

Quick trip in the suburbs
What a surpise to find this great hotel near our family stay. Enjoyed the live music while dining late. Friendly welcome and service. Highly recommend
1-night trip

10/10 Exceptional

Loved sitting relaxing by the lake, enjoying a meal, snack, drink or breakfast. Staff were excellent and atmosphere was great.
Susan, 3-night trip

10/10 Exceptional

Staff were friendly and helpful
Mary-Ann, 2-night trip

8/10 Very good

Convenient venue well maintained and plenty of shopping and dining venues available in walking distance.
Mark, 1-night trip

10/10 Exceptional

Great
Donika, 1-night trip

8/10 Very good

Chopper
Accomodation was very good, the only frustration was the noise from the next room couldn’t be blocked out due to an adjoining door, we were woken up early the next morning.
Andrew, 1-night trip

10/10 Exceptional

Easy check In and friendly staff
Bradley, 1-night trip

6/10 Good

Noisy hotel
Very noisy at night - teenagers doing racing and donuts in the car park right in front of the hotel throughout the night every night.
Joanna, 2-night trip

8/10 Very good

Location
John, 1-night trip

8/10 Very good

Everything under one roof shopping mall across the road and kid friendly
Belinda, 1-night trip

10/10 Exceptional

Amezing app nice
amjad, 3-night trip

10/10 Exceptional

Great location
Max, 6-night trip

10/10 Exceptional

Great stay very nice place
Cheryl, 3-night trip

10/10 Exceptional

Very enjoyable stay
Kassie, 3-night trip

10/10 Exceptional

Everything went accordingly & i m satisfied.
Raaj, 3-night trip

10/10 Exceptional

Very nice spacious rooms
Suzi, 1-night trip

6/10 Good

Close to family
Neil, 2-night trip

10/10 Exceptional

Great location, clean, very quite and close to alot of amenities.
David, 2-night trip

8/10 Very good

Room service finishes at 9, no mini bar, although a small snack menu is provided and you can order a small selection of mini bar items.
Bianca, 2-night trip

8/10 Very good

Stayed here before and it's been a nice clean hotel with plenty of entertainment available. It is also quite convenient as it is only 20 minutes from the airport.
Craig, 1-night trip

10/10 Exceptional

Comfortable rooms close to shops and food outlets friendly staff

10/10 Exceptional

Have stayed here many times & it is always my go to when I am in Melbourne. Great location helps too.
David, 1-night trip

8/10 Very good

Beds comfortable, rooms were clean. The pool not heated!! In Melbourne! In winter!!!
Catherine, 3-night trip