Although the property was nice and the staff was friendly - on arrival I was told the executive room I paid for was not available and I was downgraded without getting a refund.
I was told by management I would be refunded the difference between the rooms ( the downgraded room was half the price). We were here for our honeymoon and it kind of left a bad taste.
We spoke to expedia regarding this and they tried reaching out to Levni's staff and received no response.
Ali
Ali (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月18日
Great location. Stayed in king suite which has an amazing view of the bosphourus. The staff were great and very friendly. The room had some issues and needs a bit of updating. There were knobs that didn't work on the jacuzzi, no knob on the shower door. They serve a decent breakfast, but try to upcharge for espresso. The hotel fitness center is lacking majorly for something of this level. Minimal equipment, no ventilation, no disinfectant/water station. The location is perfectly situated to the old town and many attractions. Overall with a little more attention to detail and some upgrades to the hotel they can really elevate the experience
Jessica
Jessica (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
We stayed at the Levni Hotel and Spa for a girls vacation for my sisters 50th. The hotel is in a fantastic location with all the main tourist attractions within walking distance and good metro and tram links to travel further out.
The staff went above and beyond to make us feel welcome. A special shout out to Ahmad and Nurul who made our stay extra special with all the support they provided with getting to places around Istanbul. Levni hotel provided us with an IstanbulKart to use the public transport system and helped us navigate through the city. We will definitely be coming back to this beautiful city and staying at the Levni Hotel and Spa.
Farida Ahmed
Farida Ahmed (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月14日
Overall, a very pleasant atmosphere, loved the views from the rooftop. A great breakfast buffet and the staff was very friendly and welcoming. Especially Noorul and the lady in the spa.
I was a little disappointed with the bathroom- slow water drain caused water to flow out of the shower, also the plug hole in the sink had no cover and it wasn’t pleasant looking into the plug hole every time I was using the sink. I did inform reception staff twice and a hotel technical representative came to check it, he removed a bottle top from within the sink hole but stated he couldn’t get a cover for it. So the plug hole remained open for the duration of the stay.
Other than the above, the room was clean and well maintained.
I booked a cruise through the hotel, again Norul was very helpful and informative. Not a bad hotel and definitely a great location!
Mehwish
Mehwish (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Nabeel
Nabeel (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月10日
Das Hotel hat sehr gutes Personal, das allen Gästen gut hilft und immer eine gute Lösung findet. Die Lage des Hotels ist sehr gut. Das Hotel ist sauber, aber etwas in die Jahre gekommen. Frühstück ist gut und jeden Tag gibt's was neues.
Christian
Christian (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Hotel looked like pictures. Upgraded to a wonderful room with a jacuzzi and a balcony. Staff was warm and highly responsive.
Kathryn
Kathryn (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
Excellent staff and service, great location near to everything, clean rooms, employees very friendly and help us with all we needed.
Yisel
Yisel (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
Jullis
Jullis (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月28日
Super Lage, aber der Pool war zu kalt und der Wellness Bereich nicht sehr ansprechend. Klimaanlage hat leider nicht allzu gut gekühlt. Ansonsten aber ein gutes Hotel und völlig ausreichend um Istanbul zu erkunden.
Tayfun
Tayfun (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
Nabeel
Nabeel (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Wonderful property with amazing staff. Great breakfast every morning. Perfect view of the Bosphorus from our room. If you’re planning to work a bit, the business center is being used as storage, and WiFi can be spotty. Otherwise zero complaints! Would definitely stay here again.
Moshe
Moshe (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月19日
Rafael
Rafael (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Super accueil les chambres très propres et modernes excellente situation pour visiter Istanbul
Chahrazed
Chahrazed (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月18日
Well located in the centre, nice rooms and facilities. The staff couldn't have been friendlier or more helpful
Ivor
Ivor (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
Great place to stay , right in the heart of the old town , very friendly and helpful staff
Peter
Peter (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月2日
Great business hotel
Great location, 15 mins walk from blue mosque and grand bazaar. Lovely kebab restaurant across the road. Excellent breakfast with wide selection. Very helpful front desk.
david
david (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月1日
GÖKHAN
GÖKHAN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月29日
We enjoyed our stay and will do it again also breakfast was delicious and blessing.
Zohaib
Zohaib (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月26日
Great location to important sights at Istanbul. Very safe, since it is right next to a police headquarters. Staff if very friendly, helpful and welcoming. They give the extra mile to make your stay more comfortable. Rooms are very nice and great for families. Love it the breakfast buffet! Hotel have a rooftop restaurants which offers great views of the Bosphorus and old town. Will definitely stay here is I ever travel back to Istanbul.