Tokyu Stay Shibuya

3.0 star property
Hotel convenient to Shibuya Crossing

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Point of interest
Reception
Interior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Housekeeping (on request)
  • Rooftop terrace
  • Breakfast available
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Private bathroom
  • Television
  • Washer/dryer
  • Blackout curtains
The price is HK$1,471
HK$1,649 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed - single
Blackout curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

Superior Double Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room (1 Person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Residential Family Room (3-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room (3 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Residential Family Room Non smoking(bunk bed up to 6 people)

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • Cerulean Tower - 7 min walk - 0.6 km
  • Shibuya Crossing - 11 min walk - 0.9 km
  • Yoyogi Park - 17 min walk - 1.5 km
  • Tokyo Tower - 5 min drive - 5.1 km
  • Shinjuku Gyoen National Garden - 5 min drive - 4.0 km

Getting around

  • Tokyo (HND-Haneda) - 49 min drive
  • Tokyo (NRT-Narita Intl.) - 82 min drive
  • Shinsen Station - 3 min walk
  • Komaba-Todaimae Station - 13 min walk
  • Ikejiri-Ohashi Station - 14 min walk
  • Shibuya Station - 8 min walk
  • Naka-Meguro Station - 20 min walk
  • Yoyogi-koen Station - 22 min walk

Restaurants

  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪JOURNAL STANDARD relume - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Tokyu Stay Shibuya features a rooftop terrace and puts you within a 15-minute walk of Shibuya Crossing. You'll have free perks such as WiFi and wired Internet. Also, Tokyo Tower and Yoyogi Park are a short five-minute drive away. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is close by: Shibuya Station is only 8 minutes on foot.

Languages

English, Japanese

At a glance

Hotel size

  • 126 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 2:00 AM
  • Contactless check-in and check-out are available
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • To-go breakfast is offered for an extra charge of approximately JPY 1320 per person
  • Housekeeping is offered for an extra charge of JPY 1500

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tokyu Stay Shibuya Hotel
Tokyu Stay Hotel
Tokyu Stay Shibuya
Tokyu Stay
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo

Frequently asked questions

Does Tokyu Stay Shibuya offer free cancellation for a full refund?
Yes, Tokyu Stay Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Shibuya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Shibuya?
Sorry, there's no on-site parking at Tokyu Stay Shibuya.
What are the check-in and check-out times at Tokyu Stay Shibuya?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Tokyu Stay Shibuya and nearby?
Recommended spots to visit include Shibuya Crossing (11-min walk) and Mori Art Museum (2.2 mi), along with Shinjuku Gyoen National Garden (2.4 mi) and Tokyo Tower (3.1 mi).
Does Tokyu Stay Shibuya have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Tokyu Stay Shibuya have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Tokyu Stay Shibuya like?
Tokyu Stay Shibuya is a short 8-minute walk from Shibuya Station and 11 minutes' walk from Shibuya Crossing. Travellers love the hotel's prime location.

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Vincent, 3-night trip
Verified Hotels.com guest review

6/10 Good

The self check in machine didn’t function properly. It’s a hassle and ended up need staff to do check in. Limited cleaning was requested but they just hang a bag of towels outside of the room, didn’t go in the room to clear the trash bin. Washing machine inside the room is supposed to be a selling point, however the washer/ dryer is not very efficient. Location of the hotel is good.
Yan Chi Lana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent room and just a 10 min walk to the heart of Shibuya. Staff were very friendly and helpful.
Katrina, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natasha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room for business or longer stays, the in room washing machine was a game changer. More space than other Tokyo hotel, accessible from a quieter street off of Shibuya.
6-night business trip
Verified Hotels.com guest review

8/10 Very good

may, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hung, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We had an amazing stay here with our 3 kids. Just a note that kids over 6 are counted as an adult and kids are “free” so this was helpful for our family of 5 as many hotels in Japan only Allow Maximum of 4. Amazing area, tons of great walkable dining, 12 minute walk to Shibuya crossing and safe! Albeit everywhere in Japan is safe. Rooms were so clean and comfortable. The hot plate was helpful to cook but they also had two markers downstairs for easy grab meals. Staff was super friendly and helpful.
8-night family trip
Verified Hotels.com guest review

8/10 Very good

The room we stayed at was very clean, had table and chairs, spacious enough to fit all 4 luggages, washer/dryer in the room was great. Location is away from all the crowd and there’s nearby stores/market/restaurants. Will recommend this for groups and Shibuya is very nice compare to Shinjuku and Harajuku.
Cristy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was great. I would stay here again.
Mahyar, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Quiet enough and walkable to Shibuya Scramble
Phuong-Linh, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

First things first…make sure that you give the correct address of this hotel to the taxi driver. There is another Tokyu Stay Shibuya in the area. The main reason on why I booked this hotel was due to its proximity to the duo MUSIC EXCHANGE concert venue. It is about a 6 minute walk to the venue. Aside from this, the hotel is very conveniently located near the center if want to walk around to look for places to eat and shop. It is near a neighborhood area, which seems safe. There are many people walking too. It is clean and is a par to the US chain hotels that I am used to ($150/night type). I was very pleased with the washer/dryer inside the room, including the detergent. It is good for small loads. As for the train station, it is about a 10-minute walk. This is good when the sun is still not up, but when summer is in full bloom, you will be sweaty and tired when you reach the hotel or the train station. You can take a taxi to/from the hotel. It costed us about 1,100yen or USD8. Not bad. Overall…I will book to this hotel should I visit Shibuya again in the future.
Marites, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jen, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the space and amenities that other hotels could not offer for the price! Will definitely consider staying again or recommending to others.
Maritza, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel and I’m glad it have washing machine in the room which was really conveniently
XUN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

After arriving straight from the airport we were greeted by the two ladies in reception as if we were celebrities! It was such a lovely welcome to Tokyo. Room smallish as with most places in Tokyo but very well designed, very clean and modern and perfectly acceptable for two parents and teenager for 6 nights. When booking, my main concern had been the walking distance to the main parts of Shibuya, but I needn’t have worried. It was 10 to 15 minutes walk to the scramble crossing depending on your pace, some of it uphill, but it was a very nice walk initially along a characterful narrow winding street with many restaurants along it and then into a shopping mall attached to Shibuya station. We did that walk many times in our 6 day stay and it was never a problem and always an interesting stroll. The area around the hotel was very quiet and peaceful with a handy convenience store literally across the street. I would recommend this hotel to anybody. Also, look out for ‘A Happy Pancake’ near the back entrance to the mall. It’s on the third floor and hard to find but well worth it. Amazing Japanese fluffy pancakes !
Gary, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable room in more quiet area
Returned to this hotel for stay in the shibuya area. Hotel looks fairly unassuming in what appears to be a residential area but that was part if the charm. Rooms are on the smaller side but layout for some of the rooms are very well thought out. The washer/dryer in unit is a definite plus. Staff is very friendly. Would return.
James, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hung Chun, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janine, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Compact and Complete hotel near Shibuya
This Hotel is compact yet very complete. It has everything you need for a comfortable stay. It has a small electric stove and pot for cooking. It has a decent size fridge with freezer. It has a microwave, chopping board, knife, cutleries and more. The size of the room is decent for Tokyo standard. The lobby even offer free coffee. The best part is, it's only 10 minutes walk away from the main Shibuya centre. I'd definitely recommend this place if you were to stay in Tokyo!
7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff, clean and amazing location
Michael, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Myly Madeline, 6-night trip
Verified Expedia guest review