Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
What's nearby
Cerulean Tower - 7 min walk
Shibuya Crossing - 11 min walk
Tokyo Tower - 5 min drive
Shinjuku Gyoen National Garden - 5 min drive
Meiji Jingu Shrine - 7 min drive
Getting around
Tokyo (HND-Haneda) - 49 min drive
Tokyo (NRT-Narita Intl.) - 82 min drive
Shinsen Station - 3 min walk
Komaba-Todaimae Station - 13 min walk
Ikejiri-Ohashi Station - 14 min walk
Shibuya Station - 8 min walk
Naka-Meguro Station - 20 min walk
Yoyogi-koen Station - 22 min walk
Restaurants
うさぎ - 1 min walk
ターンテーブル - 1 min walk
JOURNAL STANDARD relume - 1 min walk
カリカリスパイス - 1 min walk
スパイスガーデン 渋谷店 - 1 min walk
About this property
Tokyu Stay Shibuya
Tokyu Stay Shibuya features a rooftop terrace and puts you within a 15-minute walk of Shibuya Crossing. You'll have free perks such as WiFi and wired Internet. Also, Roppongi Hills and Tokyo Tower are a short five-minute drive away. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is close by: Shibuya Station is only 8 minutes on foot.
Languages
English, Japanese
At a glance
Hotel size
126 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Construction is underway at the property until March 31, 2025, 10 AM-6 PM. Guests may hear construction-related noise and vibration during this time
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7 AM–10:00 AM
Travelling with children
Children stay for free (see details)
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Lift
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board (on request)
Washer and dryer
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Fridge
Microwave
Kitchenette
Stovetop
Cookware, dishes and utensils
More
Housekeeping (on request)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
To-go breakfast is offered for an extra charge of approximately JPY 1320 per person
Housekeeping is offered for an extra charge of JPY 1500
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Tokyu Stay Shibuya Hotel
Tokyu Stay Hotel
Tokyu Stay Shibuya
Tokyu Stay
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Frequently asked questions
Does Tokyu Stay Shibuya offer free cancellation for a full refund?
Yes, Tokyu Stay Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Shibuya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Shibuya?
Sorry, there's no on-site parking at Tokyu Stay Shibuya.
What are the check-in and check-out times at Tokyu Stay Shibuya?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Tokyu Stay Shibuya and nearby?
Recommended spots to visit include Shibuya Crossing (11-min walk) and Mori Art Museum (2.2 mi), along with Shinjuku Gyoen National Garden (2.4 mi) and Tokyo Tower (3.1 mi).
Does Tokyu Stay Shibuya have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Tokyu Stay Shibuya have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Tokyu Stay Shibuya like?
Tokyu Stay Shibuya is a short 8-minute walk from Shibuya Station and 11 minutes' walk from Shibuya Crossing. Travellers love the hotel's prime location.
Tokyu Stay Shibuya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 January 2025
Patrick
Patrick, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2025
Laura
Laura, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2025
Nancy
Nancy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2025
Nancy
Nancy, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2025
Great Stay
Great amount of space for the 3 of us in a Tokyo hotel. Loved the area a step away from the crowds on a quiet local street with great bars and restaurants to choose from.
John
John, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Marissa
Marissa, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
MARISSA
MARISSA, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Pablo
Pablo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Vincent
Vincent, 3-night trip
Verified Hotels.com guest review
6/10 Good
11 December 2024
The self check in machine didn’t function properly. It’s a hassle and ended up need staff to do check in. Limited cleaning was requested but they just hang a bag of towels outside of the room, didn’t go in the room to clear the trash bin. Washing machine inside the room is supposed to be a selling point, however the washer/ dryer is not very efficient.
Location of the hotel is good.
Yan Chi Lana
Yan Chi Lana, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Excellent room and just a 10 min walk to the heart of Shibuya. Staff were very friendly and helpful.
Katrina
Katrina, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Natasha
Natasha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Mike
Mike, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Great room for business or longer stays, the in room washing machine was a game changer. More space than other Tokyo hotel, accessible from a quieter street off of Shibuya.
Verified traveller
6-night business trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
may
may, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Hung
Hung, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Would highly recommend!
Stephanie
Stephanie, 9-night trip
Verified Expedia guest review
10/10 Exceptional
27 October 2024
Gregory
Gregory, 8-night trip
Verified Expedia guest review
8/10 Very good
24 October 2024
WENSHENG
WENSHENG, 2-night trip
Verified Expedia guest review
8/10 Very good
22 October 2024
Great budget hotel in the heart of Osaka. Right beside a train station connected to many train lines. Hotel itself is clean, on-site coin laundry was very convenient, and walkable to major tourist attractions. Breakfast is actually really good. However the bed was very stiff and uncomfortable (even more than other Japan hotels). If you can afford a better hotel in your budget, I would book one. If not this is still good.
Iris
Iris, 2-night trip
Verified Expedia guest review
4/10 Fair
20 October 2024
LARA
LARA, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
There was a slight issue in my room but when i reached out to the staffs they resolved it right away. The staffs were so nice. The location was great, i was able to walk to shibuya station, mark city and there were many food options close by. I love that theres a take out seafood donburi store and a super market right infront of the hotel. Makes life so much easier.
Rieko
Rieko, 14-night family trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
Ju Hee
Ju Hee, 4-night trip
Verified Expedia guest review
8/10 Very good
17 October 2024
Vacationer. This feels more like a business hotel, laundry and kitchenette in the room. The staff was very nice, they speak sufficient English. The area is surrounded by restaurants the locals would frequent. There’s a cool are district within a 20 minute walk that had a great restaurant.
Caution! It is a decent walk to Shibuya station which you kinda need to go to for travels. It’s uphill from Shibuya station and can be confusing getting there. I’d recommend getting a shuttle to drop you off.
Drew
Drew, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
Liked having the kitchen and washing machine in room.