The hotel was spotless, and the staff were friendly. It's a bit expensive, as I was expecting more of a luxury hotel. The only bad thing was the breakfast one morning, when everything was cold and the cup of coffee wasn't hot. The toast was hard as a rock, so it was a total disappointment for the price. The hotel person did provide a discount upon checkout after I complained that no one in the kitchen would answer the phone.
Francine
Francine (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 11 日
Luis
Luis (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Excellent overall
Wonderful hotel for a long stay. Breakfast at the executive club has excellent service. Suites are excellent and beds are comfortable.
Corridors of the floors where the rooms are, are always dirty and need vacuuming. Food trays from room service stay outside the rooms forever.
DIANA M
DIANA M (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Bruce
Bruce (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 13 日
Das Hotel wäre in Europa höchsten 4 Sterne es ist schon in die Jahre kommen und die Einrichtung ist auch schon sehr abgewohnt. Ich hatte ein Zimmer mit Zugang zur Lounge und es war leider nicht so sauber wie es man sich bei einen 5 Sterne Hotel erwarten kann, ich habe dann der Managerin im Zimmer gezeigt was nicht in Ordnung war und ich bekam dann ein Upgrade auf einen Suite die war denn in Ordnung :)
Werner
Werner (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
MARILLIAN
MARILLIAN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
DIANA M
DIANA M (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Leandro Haily Santos
Leandro Haily Santos (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
O hotel é excelente. Muito bem localizado, confortável e limpo. Academia e piscina muito boas. Quarto bem amplo e confortável
Breno
Breno (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Paul
Paul (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Muy satisfechos excelente atención en restaurantes y todo el personal del hotel
Nelson
Nelson (4 晚浪漫旅程)
Orbitz 真實旅客評價
10/10 完美
2025 年 5 月 12 日
This is a beautiful property with lots of amenities. The rooms are large with stunning water, city, and mountain views. We enjoyed the large balcony to relax and catch the morning sunrise and evening sunsets. The rooms were equipped with all the needed essentials. Enjoyed having breakfast each morning out on the terrace each morning at Masi. The pools were gorgeous and it was never crowded during our visit. Because this property is so close to the ocean, there are a few cosmetic issues due to the salt water. For example, the desk chair in our room needed to be replaced. The metal portions of it had lots of corrosion because of its proximity to the balcony opening, but it wasn't a deal breaker at all ....just an observation. Overall we had a fantastic stay and will stay again during our next visit. Thanks for the hospitality JW!!
Debra
Debra (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Llevo 20 años viajando y el servicio de este hotel ha sido excepcional. Tuve un pequeño problema con la habitación y me la cambiaron rápidamente sin ponerme problemas ni pidiendo suplementos de precio. El personal de recepción fue maravilloso y muy profesional, el de restaurante, la señoría Elvina de la limpieza…. Mil gracias
Alicia
Alicia (8 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Excellent property. Friendly and informative staff. Front desk receptionist, Leo, was awesome. He provided great recommendations for eateries, sights, and entertainment. The infinite pool was amazing /views of the skyline & ocean are phenomenal. Breakfast was top notch (omelette station, fresh juices, fruits, pastries etc). Ubers arrive to the location quickly and are very affordable. The hotel is centrally located to all pints of interest. The owners/management have curated an all-inclusive resort feeling.
Tony EUGENE Graham
Tony EUGENE Graham (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 10 日
The staff and service is subpar at best. The overall experience is not to the level of other JW Marriotts in other places. The hotel does not take the guest experience to another level especially for the price. The parking situation is horrible and the politics around the hotel is like “it’s your problem, not mine” and accountability is almost nonexistent.