When visiting La Serena, Serena Suite Park Hotel is a great choice to consider. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights include 2 hot tubs, a seasonal outdoor pool and a terrace.
Languages
Catalan, English, Spanish
At a glance
Hotel size
38 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Off-site
Area shuttle*
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Basketball
Working away
Business centre
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Seasonal outdoor pool
2 hot tubs
Sauna
Banquet hall
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast and lunch.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for USD 18 per night
Rollaway beds are available for USD 18 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from December to March
Policies
This property accepts credit cards.
Also known as
Hotel Serena Suite
Serena Suite
Serena Suite Park
Serena Suite Park Hotel Hotel
Serena Suite Park Hotel La Serena
Serena Suite Park Hotel Hotel La Serena
Frequently asked questions
Does Serena Suite Park Hotel offer free cancellation for a full refund?
Yes, Serena Suite Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serena Suite Park Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Serena Suite Park Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Serena Suite Park Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Serena Suite Park Hotel?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Serena Suite Park Hotel?
No, this hotel doesn't have a casino, but Coquimbo Casino (7-min drive) is nearby.
What is there to do at Serena Suite Park Hotel and nearby?
On-site recreation at Serena Suite Park Hotel includes basketball. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a seasonal outdoor pool and a sauna. Serena Suite Park Hotel also has a garden.
Are there restaurants at or near Serena Suite Park Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Serena Suite Park Hotel like?
Serena Suite Park Hotel is located a short 14-minute walk from Mall Plaza La Serena.
Serena Suite Park Hotel Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.0/10
Staff & service
5.4/10
Property conditions & facilities
Reviews
2/10 Poor
3 November 2017
Horrible y déspotas
Horrible. No respetaron la reserva ni el precio. Tuve que conducir a las 01.30 hasta otro hotel
Patricia
Patricia, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
28 January 2017
hola! por favor me deje dinero en la caja fuerte! q debo hacer?