The hotel it self was good however, the hotel staffs was not very happy and polite to us when we get there.
Plus you have to call them if you want your towel change and additional charge for room service. They don’t clean your room either.
We stayed for 3 nights without cleaning our room.
RENOR JOHN
RENOR JOHN (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
RUBEN
RUBEN (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 14 日
DAVE
DAVE (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 1 日
Paige
Paige (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Reginald
Reginald (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Stay was great the people were friendly and the location is fantastic.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 14 日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 30 日
We were given different rooms to what we were booked. it did not have the sofabed and the room was far smaller than the picture. Eventually we were moved to another room. The reception staff on the first night were quite rude and not very helpful but the manager sorted it out
Michelle
Michelle (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Was very good for price!
Landon C
Landon C (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
James
James (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Nice location.not far from activities.Rooms are large and big .Staff are the best.The food in their restaurant is the best ever .
Charleen
Charleen (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Front desk & white lady and man at the restaurant could be nicer, friendlier and more personable. Other than that QUAN was amazing and a great informative guy. And I loved the room & balcony views.
ShaRon Janee
ShaRon Janee (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 13 日
Me and my kids visited for my Mother’s Day weekend and had a blast. Taxi’s were easily available and the staff was very friendly! Shaun was lovely and very insightful. Food at the hotel restaurant was decent and the price was reasonable for hotel food. Drinks 10/10. I would definitely stay again. Only reason why I gave my review 4 stars is due to minor damages around the property (however I think they were under construction) & the fact it’s no room service from the restaurant on property.
Paige
Paige (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 8 日
receptionist
The was very nice and relaxing. The staff was very nic and friendly. The only exception was th receptionist was very rude and had an attitude of why ar you bothering me. Not very friendly to guest. She wanted to atch hr phone than do her job.
Arthur
Arthur (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 8 日
It’s big and on the hill and the room was clean and it is good value for the VI. The restaurant… well it does have cold beer
James Stephen
James Stephen (5 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 5 月 3 日
The property was beautiful very helpful I have no complaints and I will stay again.
Lacy
Lacy (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Everyone that works here is WONDERFUL. the rooms left a little to be desired but other than that not many complaints. There is a museum on site that has many artifacts and there is also a gift shop where you can buy real pirate gold! The only thing that I didn’t like was that the bar at the pool did not do room charges, I was told it was separate from the hotel. Also this hotel is situated on top of a hill so transportation is a must!
Lindsay
Lindsay (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Love that the pool and bar area are within sight and connected. Entertainment perfect Like that the pool stays open late. Many people travel late and the pool being opened is a bonus. My fav place to stay on STT
Courtney
Courtney (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Great place!
Jie
Jie (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 29 日
The bed was uncomfortable I had bad back aches
Linda
Linda (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 29 日
The check in was a breeze. We were tired and weary after missing the connecting flight to St. Thomas. Do not recalled the name of the check in girl but, she showed us empathy and explained the hotel rules in a concise and clear voice making the process uncomplicated. However, one morning the coffee pot was running low on coffee, when inquired for more coffee the attendant at that time told me to tilt the coffee pot. Not happy with her answer. Overall we were happy with the surroundings and our room cleanliness.
Lucrecia
Lucrecia (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 28 日
Front desk not friendly, didn’t feel welcomed. Not enough waitstaff for restaurants, the servers were handling double what they should have but doing an excellent job considering.
Seems to be a lack of management in general.
We were there with kids, they had no ice cream. Not at the restaurant, not at the store. Didn’t seem like they cared.
But all in all, the grounds were well manicured, the tower artifacts were really cool , with the diver Sean was awesome.
The hotel is still a competitive price for the grounds, if they could get the hospitality thing down, we probably would go back.
Jeffrey
Jeffrey (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Amyah
Amyah (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Staff was very professional. Location had great views of the water & town. The room was updated & clean. Overall the property was well maintained.
Ernest Monroe
Ernest Monroe (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Great Stay
We stayed here twice and each room was comfortable, modern and clean. Although one was much smaller than the other. You can walk to town from here but it's a big hill to get back up to the hotel. I'd recommend the Hilltop Villas. They're right next to the Castle Villas but offer a better view.