2/10 欠佳
2025 年 8 月 6 日
Bait and switch by corporate
The picture for my SPECIFIC room showed a big canopy bed and a large bathroom with a jacuzzi tub with a separate shower and another twin bed on the side. Instead what I got was half of an A-frame attic where 70% of the living space was under 4 ft tall. Yes under 4 ft tall!
In addition, they advertised parking. They alluded to that it might be free but they never really said it. So when you got there and told you it was an extra $15 a day, well you had to pay it at that point.
I DON'T MIND paying for parking and I may choose an A-frame attic to stay in if the location is awesome. But I want it to be MY CHOICE, not a bait and switch that I get tricked into purchasing.
To me it appears somebody in CORPORATE said, hey we're having problems renting this attic that sleeps three people. Then somebody said, "Why don't we show pictures of a nice big roomy space and while we are at it let's not mention that we charge for parking. Hey it seems to be working."
Since there's no way I can get my money back, what I can do is write an accurate disappointing review of being tricked into sleeping somewhere during my vacation in Europe where I didn't want to sleep!!
Claudia and Sarah any the other employees were wonderful. This is not on them. This is on corporate who controls the marketing and the bait and switch. Shame on you
The location is amazing and the place is quaint except for the A frame Attic room where we stayed that was 94 degrees fahrenheit when we arrived!
Carl
Carl (1 晚家庭旅程)
Hotels.com 真實旅客評價
