All plumbing fixtures loose and wobbly when trying to turn them on. Dishwasher leaked all over floor. Charge for smoking in nonsmoking room added to bill (we are not smokers). When we challenged desk clerk over charge he said he had no authority to remove it until we threatened consumer complaint to Ohio Attorney General.
真實旅客
9 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Linda
Linda (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Date night
Our room was incredibly comfortable and roomy. The breakfast was very sufficient and plentiful. The desk staff was warm upon check in. We would definitely stay again.
todd
todd (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 27 日
I was a participating vendor in an art and craft show in a venue which was conveniently located right next door to the establishment. The staff was very welcoming and the atmosphere relaxed. I'd choose to stay again.
Keanu
Keanu (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Overall, the facility was nice, staff was polite and responsive, and the accommodations were good. It was difficult to regulate the room temperature. Some of my kitchen glasses looked dirty/greasy so I didn't use them. This is a very good location for my needs which were at the nearby hospital. There are lots of restaurants nearby.
Judy
Judy (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 12 日
George
George (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Stayed here by accident. I would definitely stay here again. Thank you for the awesome stay.
deborah
deborah (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Pamela
Pamela (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 26 日
The staff was very nice and welcoming. Everything was set and available. You dont get room service unless you stay for 3 nights or more. I requested clean towels and i was forgotten about. But they did end up getting them to me after i went down and asked for them again. Their pool is un heated and not even 5' deep. Their hot tub was out of service. But literally everything else was perfect.
Ericha
Ericha (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 17 日
It was nice just wish the pool and jacuzzi was up and running
Ebony
Ebony (1 晚浪漫旅程)
Travelocity 真實旅客評價
2/10 欠佳
2025 年 2 月 16 日
Once I arrive to the property, I was told that the pool and Jacuzzi was shut down for Repair. I feel as if I should have received a courtesy email or this should’ve been noted amongst while booking rather than being told upon arrival. My room had no toilet paper as well as the kitchen floor was extremely sticky seems to be something was spilled and not cleaned properly. These problems were addressed with front desk and was not taken serious or even taken care of. This is not a place that I would recommend to anybody and absolutely not a place that I would go back to.
Dale
Dale (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 1 日
Lisamarie
Lisamarie (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 30 日
Quinise
Quinise (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 26 日
We celebrated my husband’s 70th birthday in the Emerald Event Center at The Residence Inn - Avon Lake. The staff was awesome!
Kimberly
Kimberly (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 25 日
George
George (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 22 日
Wow
Comfortable stay
George
George (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 20 日
I had booked a one bedroom king and did not get one I ended up having a queen suite so it made bedtime hard for us with the kids. The beds were so uncomfortable. The pool was not open which we were not told about so my kids were bummed when we saw it was closed. I will not be staying at this hotel again. Worst one out of all the hotels I’ve stayed at and I have stayed at a lot due to traveling a lot.
Katlynn
Katlynn (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 26 日
Super friendly people
Paul
Paul (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 22 日
Very clean room
Carol
Carol (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
Drew
Drew (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 1 日
Sara
Sara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 23 日
Great people
Carmen
Carmen (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 20 日
Facilites, employees, pricacy, the location amazing. You will love it. I really recomend this hotel!