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Villa Al Assala Palmeraie

4.5 star property
Luxury guesthouse in Palmeraie with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Al Assala Palmeraie

Front of property – evening/night
Exterior
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Golf
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Airport transfer
  • Pool
  • Childcare
  • Free breakfast
The price is HK$1,067
HK$1,235 total
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room, Ensuite

Down duvets, in-room safe, individually furnished, laptop workspace

Double Room, Ensuite

Highlights

Balcony or patio
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Heating
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room, Ensuite

Down duvets, in-room safe, individually furnished, laptop workspace

Triple Room, Ensuite

Highlights

Balcony or patio
Individually furnished
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Single Bed

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includes taxes & fees
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Villa Al Assala Palmeraie Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Nice and quiet place for relaxing
Ahmed, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Quality should be part of the style
The room quality very poor , no phone to contact the reception , not convenient far from everything . WiFi not working properly . Not recommended .
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Very nice moment!
Very quiet and peaceful place. Pretty rooms with nice view in a pretty garden guarded by cute rabbits. The pool and the restaurant are very cosy. However, the pillows are way too soft and the breakfast is very light.
Imad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

This hotel was by far the worst hotel we stayed in Marrakesh and put a downer on our trip. The hotel is in a quiet area and has beautiful gardens and for the most part the staff are friendly. HOWEVER the rooms do not live up to pictures at all! They show water on a table in the room, that will come at an extra price, none at all is provided and they leave a fairly aggressive note on your bed for your arrival letting you know that bringing in drinks is ‘strictly prohibited’. There was a wurring noise coming from the air con unit/electrics (the air con wasn’t on) that caused the lights in our room to dim for a few seconds followed by a thud which stopped the noise, this happened frequently and also woke us up during the night. We did report it only to have absolutely nothing done about it. We had no way of locking our balcony door so that was unlocked for the entirety of our stay. Two of the lamps in our room didn’t have working bulbs and looked nothing like the attractive ones in the website pictures, there was a slightly foul smell around the wardrobes/loo that never seemed to go away, the walls were cracked and the place really needed a lick of paint! The bath has chunks of plaster missing, the shower took 5-10 mins to run semi warm when turned on full hot. Terrible breakfast (unless you pay €5 for eggs per day) they provide bread, cake and chopped fruit sat in juices that was not fresh, orange juice and coffee/tea, you have to buy water (another €3 per 75cl).
1-night trip
Verified Expedia guest review

4/10 Fair

The hotel was in a quiet area and beautiful gardens and for the most part the waiting staff were friendly and polite.
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay. The property is beautiful and the staff is amazing. Make sure you have the Tanjia for dinner one night, it's to die for! The villa is off the beaten path, which we liked because it was so quiet and tranquil. Some people may prefer to be closer to all the hustle and bustle, just depends on your personal preference. The car service that the hotel provides is slightly more expensive than local taxis, but in my opinion it's completely worth it. The service is amazing, the cars are big and clean, and you don't have to worry about having enough cash to pay or getting lost. I would highly recommend staying here!
6-night romance trip
Verified Expedia guest review

8/10 Very good

Immediately on booking an airport pick up was offered which worked really well as the hotel is a little way out of town and not the easiest to find. Incredibly friendly and willing staff - sometimes we were not always understood but we muddled through. Food was good, always cooked to order, very good sized portions, enjoyed in front of a log fire - chilly evenings at this time of year. Pool and gardens looked good. Overall a small well run hotel that was good value but not as refined as some of the very expensive ones in the middle of Marrakesh
hugh, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Small, wonderfully private hotel, a little way out of the city, but enoug to make it peaceful and calm. A perfect change from the hustle and bustle of the city. The staff are excellent and they are what makes a stay at Al Assala special. Nothing is too much for them. Thank you to Mehdi Mustapha and the girls. I will be recommending Al Assala to my friends.
7-night trip
Verified Ebookers guest review

10/10 Exceptional

Beautiful and quiet property
Enjoyed my stay but most of all the staff was amazing. Bed isn't what I expected nor the tub but everything worked out perfectly. Again the staff they were awesome.
Nik , 1-night trip
Verified Expedia guest review

8/10 Very good

The service was good. It was a mini holiday that me and my partner needed. Mehdi answered all my questions prior to our arrival. He also arranged for our airport pick-up even when we only decided last minute. He makes sure guests are comfortable with their stay as much as possible. Staff are hospitable and try their best to meet guest needs. My partner was not well so whenever we ask for hot water so he can drink lemsip the kitchen staff would deliver hot water to our room. I'm heavily pregnant and needed extra pillow to sleep comfortably, mehdi sorted it out even though he was already signing out on the way home.
Riyah, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent villal and staff
Excellent villa - quiet location for a great getaway. Villa staff could not do enough to make sure your stay was relaxed and you had everything you needed. Always cleaning to make sure the villa was in 'tip top' condition.
Danny, 4-night trip
Verified Expedia guest review

4/10 Fair

The streets in this area are not named. This property is walled and cannot be seen from the outside, has no address and most importantly NO SIGN to let you know where you are. This is very frustrating when you know where you are going in a rental car. We drove around for 2 hours looking for it. We had driven by it several times but with no sign, it was impossible to find. The owner explained that has never happened before... BS!! PUT UP A SIGN!!!
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Beautiful exclusive hotel
We stayed there for 6 days and it was like living and having your own personal and exclusive space. The style and decoration was beautiful. Perfect place to chill out and use as a base for going to Marrakesh. You can eat all meals outside under a shaded canopy by the pool and gardens and really absorb the beauty of the place. Staff were great and other guests friendly but not intrusive if you did not want that. Is a little out of Marrakesh but we had hired a car and so transport was no problem. Taxis will be called for you if you have no transport anyway.
Verified Hotels.com guest review

10/10 Exceptional

Relaxing, peaceful and beautiful.
We stayed 3 night here. The hotels grounds are very well maintained, huge gardens, lovely pool. The staff were helpful and friendly. With only 10 rooms, it felt very peaceful. The decor of the main building was beautiful. The room was large with a cute balcony. Would absolutely come back to this hotel for some relaxation.
Verified Hotels.com guest review

6/10 Good

Expensive, average
Quite far away from anything. So expect to pay around £20 taxi return if you want to go anywhere. Hotel prices expensive, only got provided one small bottle of water each but only on the first night. Around €5 for a bottle of water which was warm and only given 2 cubes of ice in a glass. Breakfast was NOT included with my booking even though it clearly stated on my booking. The owner refused to accept this. Not 24hr reception. Spent most of my time looking for staff. They were friendly though. The cable TV was mostly French. No mini fridge in the room. Provided the wrong number by hotel.com for the hotel so was put in a dangerous situation with taxi fare to go back to the hotel. Sun lounge area the highlight of the stay. Too secluded from anywhere. Could not find one shop or cafe around the hotel. Taxi ordered from hotel was ridiculous. Told 150 MAD one way by one hotel worker, the next day 200 MAD one way 300 MAD return by another. Told off for buying water from the market? Water is a necessity. Paying €10 for 2 when I can get a pack of 6 which are cold for the same price?! The air con in my room was blowing warm air. Asked in the morning, told he would fix it, 4hrs later, not fixed. Asked the woman at reception and she showed me that you had to stand on a table and aim the remote correctly as the cover of the AC was blocking the signal point. I would only recommend for someone who only likes to stay in a hotel when abroad. There was however no entertainment provided.
Verified Hotels.com guest review

10/10 Exceptional

Perfect for relaxation
Fantastic stay. Villa a bit out of the way from everywhere which is good for relaxing but bad as you need to get a taxi into town each time. Staff were amazing and really friendly! Food was delicious! Would 100% recommend and will be going back!
Verified Hotels.com guest review

4/10 Fair

Special but not a five star hotel
This hotel has ten rooms, and is much more like a B&B than a luxury resort hotel. The owners live onsite, are westerners, and own other hotels -which makes the lack of expected items even more disappointing. There are no bathrobes, there are no basic amenities such as hair products/lotion/cheap disposable razor, no free bottle of water (they charge you two dollars even though it costs pennies locally). The towels are not big & fluffy. No restaurant, just a staff person that will cook you one of ten items on a list - again at an over the top markup. It truly feels like you are just staying at someone's house....and that is what makes it special. The garden is beautiful. The staff are really kind. It is a unique experience and perfect for a family. Don't expect five star, but do expect five star pricing, and be open to what makes this property unique.
Verified Expedia guest review

8/10 Very good

Home away from home
Home away from home. Perfect location for a quiet break. However, a $20 taxi ride to town and back. But, worth it. Good neighbourhood. Good service. Moderate sized rooms. Shower could be better.
Verified Hotels.com guest review

10/10 Exceptional

Most relaxing holiday ever.
After a very stressful arrival and passport control experience (the worst ever airport)the transfer which our host had arranged started the holiday brilliantly. Marrakech is beautiful and the villa is the most peaceful place to stay. Nothing is too much trouble. The rooms are clean and comfortable and staff were the best I have ever met on a holiday. Top marks !!!
Verified Expedia guest review

8/10 Very good

Very welcoming, relaxed atmosphere, friendly
Unforgettable experience, we loved everything about it, gardens are beautiful, pool is great. Perfect place to relax; staff tries to grant you every wish. We will definitely come back again and again and again!!
Verified Expedia guest review

10/10 Exceptional

MOST AMAZING VILLA
I just got back from morocco and basically teared saying goodbye at the airport. I had stayed here with my mother for a week and I strongly believe this hotel was the reason our trip was breath taking. From the very kind hotel staff doing everything to make your stay comfortable, they were so sweet and loved engaging with my mom and I. This villa hotel was so beautiful, quiet and small. It only has 10 rooms and when my mom and I went we were the only ones there with another couple. 20 minute drive from the airport and 10 minute drive anywhere else in, quiet little stay right outside the busy city of Marrakech. The pool was superb, the rooms where superb, and the food was to die for. The hotel employee yaseem was so nice and helped make our trip the best. The villa has there own associations with tour guides/drivers, however our private driver they supplied was also our tour guide for everyday we stayed and it was also very cheap! His name was abdul latif and he was the sweetest person ever, making sure I had a great time every step of the way! I didn't have any intention of returning to morocco but now I must go back as soon as I can just for the hotel! I wish they had more locations around the world to stay in! Just perfect, everything.
Verified Expedia guest review

10/10 Exceptional

Very peaceful away from the hustle of the city
Was a lovely retreat. Very friendly staff, always attentive. Could have been more toiletries and items you would expect in a 5* hotel.
Verified Expedia guest review

10/10 Exceptional

Beautiful Villa in quiet Palmeraie
Stayed for 9 nights. Went for trip to Atlas mountains to see Ouzoud waterfalls which was highlight of holiday where we swum in pools and saw wild monkeys. Chilled out in the hotel Hamam and by pool. Wandered the Souks in the Medina. Evening feast at Jemaa el Fna.
Verified Expedia guest review